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GVCSS Railway House - Mental Health

4851 Francis Rd, Richmond BC V7C 4R5 · Mental Health

Official record from Vancouver Coastal →

Inspection summary

GVCSS Railway House - Mental Health has been inspected 9 times by Vancouver Coastal Health since March 1, 2022. The most recent inspection, on April 15, 2026, found no infractions.

2 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Food temperature control.

The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on February 3, 2025. For example: Water accessible to a person in care is not heated to more than 49°C

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 10 times across 6 separate inspections, most recently on March 26, 2025. For example: The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 4 times across 2 separate inspections, most recently on April 27, 2022. For example: Bedrooms meet the needs and provide for the health, safety and dignity of the occupant [RCR Sec 26(1)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 3 times across 3 separate inspections, most recently on March 26, 2025. For example: The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 5 times across 4 separate inspections, most recently on March 26, 2025. For example: Breakfast is available before 11:00 am lunch is between 11:45 am and 1:00 pm, and supper is served after 5:00 pm. [RCR Sec 64 (1)(a),(b),(c)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Routine

    0 infractions

  2. Routine Follow-up

    0 infractions

  3. Routine

    3 infractions

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • Breakfast is available before 11:00 am lunch is between 11:45 am and 1:00 pm, and supper is served after 5:00 pm. [RCR Sec 64 (1)(a),(b),(c)]
      • Lunch is not between 11:45 am and 1:00 pm
      • Supper is not served after 5:00 pm
    • The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]
  4. Routine

    2 infractions

    • Water accessible to a person in care is not heated to more than 49°C
    • Outbreak procedures established and in place (Recommendation: if no, have the operator contact the CD Team to help develop one)
  5. Routine Follow-up

    2 infractions

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]
  6. Routine

    6 infractions

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
      • No record of the consent for that person(s) in care to be admitted.
    • Reportable incidents have been reported to the Medical Health Officer in the form and manner required. [RCR Sec 77(2)(c)]
    • The most recent routine inspection record is displayed in a prominent place. [RCR Sec. 11(1) (b), (2); Bill of Rights 4(b)]
    • The care plan(s) contains all items that must be recorded under this regulation [RCR Sec 81(3)]
      • Does not include behavioural intervention, if applicable.
      • Does not include a recreation and leisure plan.
    • The MSAC establishes and reviews training, orientation programs, and policies and procedures [RCR Sec 68(3);DOLSOP Preventing Opioid Overdose]
  7. Routine Follow-up

    1 infraction

    • Persons in care with a mobility aid are able to access all areas intended for their use [RCR Sec 14(1)]
  8. Routine Follow-up

    3 infractions

    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
    • Persons in care with a mobility aid are able to access all areas intended for their use [RCR Sec 14(1)]
    • Bedrooms meet the needs and provide for the health, safety and dignity of the occupant [RCR Sec 26(1)]
  9. Routine

    6 infractions

    • For each person in care, there is a record showing the date of admission, and the consent to be admitted or to continue to be accommodated. [RCR Sec 77.1(1)(a)(b)]
    • Person(s) in care has been provided with the appropriate documentation to keep in their possession when away from the facility [RCR Sec 56(1)]
    • Persons in care with a mobility aid are able to access all areas intended for their use [RCR Sec 14(1)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
    • Bedrooms meet the needs and provide for the health, safety and dignity of the occupant [RCR Sec 26(1)]
    • Bathrooms have conveniently located and securely attached grab bars beside toilet(s), bathtub(s) and shower(s) to meet the needs and preferences of persons in care [RCR Sec. 30(c)]

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