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Hands & Hearts Family Child Care

105 7988 Yukon St, Vancouver BC V5X 2Y7 · Family Child Care

Official record from Vancouver Coastal →

Inspection summary

Hands & Hearts Family Child Care has been inspected 8 times by Vancouver Coastal Health since August 30, 2021. The most recent inspection, on February 11, 2026, recorded 1 infraction.

4 of 8 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 4 infractions recorded. The higher-risk findings here relate to: Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on October 18, 2024. For example: Heated water accessible to children is heated to no more than 49° Celsius. [CCLR Sec.47]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 4 times across 3 separate inspections, most recently on December 15, 2025. For example: Employees employed as early childhood educators or assistants hold the appropriate certificates issued under Division 2, which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry [Employee Qualifications]. [CCLR Sec. 19(4)(a)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on October 18, 2024. For example: There is an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency. [CCLR Sec. 22(1)(b)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded once on October 18, 2024. For example: Maintenance of Equipment: A log is kept of all inspections, maintenance and repairs. [Director of Licensing Standard of Practice - Safe Play Space]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 6 times across 3 separate inspections, most recently on February 11, 2026. For example: Prior to employing staff the manager has met with each person and has obtained the appropriate documentation. [CCLR Sec. 19(1)]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine Follow-up

    1 infraction

    • Prior to employing staff the manager has met with each person and has obtained the appropriate documentation. [CCLR Sec. 19(1)]
  2. Routine

    3 infractions

    • Prior to employing staff the manager has met with each person and has obtained the appropriate documentation. [CCLR Sec. 19(1)]
      • Evidence of compliance with the Province's immunization and tuberculosis control programs has not been obtained. [CCLR Sec.19(1)(f)]
      • Character references have not been obtained. [CCLR Sec.19(1)(b)]
      • Records of staff's work histories have not been obtained. [CCLR Sec. 19(1)(c)]
      • Criminal record checks have not been obtained. [CCLR Sec. 19(1)(a)]
    • Employees employed as early childhood educators or assistants hold the appropriate certificates issued under Division 2, which must be verified by the licensee using a system established and maintained by the director of the early childhood educator registry [Employee Qualifications]. [CCLR Sec. 19(4)(a)]
    • The certificates of early childhood educators and assistants, or copies of certificates, are prominently displayed in the facility. [CCLR 11(4)]
  3. Routine Follow-up

    0 infractions

  4. Routine

    8 infractions

    • A healthy and safe environment is provided at all times [CCLR Sec. 13(1)].
    • Hazardous objects and substances are inaccessible to children. [CCLR Sec 17]
    • Heated water accessible to children is heated to no more than 49° Celsius. [CCLR Sec.47]
    • Emergency exits and fire drill system are approved by a local Fire Marshal. [CCLR Sec. 22(1)(a)]
    • There is an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency. [CCLR Sec. 22(1)(b)]
    • Parents or emergency contacts for each child can be readily contacted while the child is in care. [CCLR Sec.49(2)]
    • The licensee keeps a current record for each child showing the information required. [CCLR Sec. 57]
    • Maintenance of Equipment: A log is kept of all inspections, maintenance and repairs. [Director of Licensing Standard of Practice - Safe Play Space]
  5. Routine

    0 infractions

  6. Routine

    0 infractions

  7. Non-visit Follow-up

    0 infractions

  8. Routine

    1 infraction

    • For each child requiring extra support, the licensee keeps a current care plan showing the required information. [CCLR Sec. 58(1)(2)]
      • For each child requiring extra support, the care plan does not show the resources to be made available to the child requiring extra support by the licensee, including any adaptation of the facility necessary to ensure the child's safety or comfort, and any modification to the program of activities necessary to enable the child to participate in or benefit from the program. [CCLR Sec.58(1)(c)]
      • For each child requiring extra support, the care plan does not show the diagnoses relevant to the child's requirement for extra support, as made by health care professionals. [CCLR Sec.58(1)(a)]
      • For each child requiring extra support, the care plan does not show the courses of action recommended by health care professionals to address the needs of the child requiring extra support. [CCLR Sec.58(1)(b)]
      • The licensee does not keep a current care plan for each child requiring extra support. [CCLR Sec. 58(1)]
      • Care plans are not developed in consultation with a parent of the child requiring extra support and any person requested by the parent. [CCLR Sec. 58(2)(a)]
      • Care plans are not reviewed at least once a year with a parent of the child requiring extra support and any person requested by the parent. [CCLR Sec. 58(2)(b)]

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