Happy Ice House

2120 - 4500 Kingsway, Burnaby · Restaurant

18 inspections

Routine InspectionApr 15, 2026
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation:
  - - Old rodent droppings observed along the left side corner of the slide door cooler at the back.
  - Corrective Action(s):
  - - The space is very tight here and it is difficult to clean the area. Take the bottom panels off from the cooler unit to expose the floor and inner compartment. Clean off any rodent droppings. Install glue traps inside if necessary.
  - Date to be corrected by: 1 week.
  - Violation Score: 3
Routine InspectionNov 17, 2025
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation:
  - - Live and dead cockroaches observed around the drainage pipe located behind the ice machine.
  - Corrective Action(s):
  - - It appears that the operator has been treating that area herself. Ensure to keep treating the area and monitor the activity. Scrape out all debris behine the pipe. Sanitize the area with bleach. Place glue boards around the area.
  - Violation Score: 9
Routine InspectionMay 12, 2025
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation:
  - - Debris observed on the right & left sides (grooves) of the ice machine lid.
  - Corrective Action(s):
  - - Clean this area.
  - Date to be corrected by: Today
  - Violation Score: 3
Routine InspectionDec 13, 2024
0 infractions
Routine InspectionMay 24, 2024
0 infractions
Routine InspectionDec 11, 2023
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation:
  - - Live cockroaches captured in the insect monitor traps (front & back).
  - Corrective Action(s):
  - - Sanitation is being maintained. Ensure to level up the pest control measures; spray treatment to be done. Contain/ protect all food items before the treatment process. Ensure to deep clean the whole facility after the treatment is done. Do not operate during the treatment process and until the proper cleaning has been done afterwards. Operator in agreement.
  - Date to be corrected by: Dec 26, 2023
  - Violation Score: 3
Follow-Up InspectionMay 8, 2023
0 infractions
Routine InspectionMay 5, 2023
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation:
  - - Cockroaches observed on sticky traps. More numbers observed near the pipes below handsink.
  - Corrective Action(s):
  - - Cockroaches are ongoing issue at the premises. Operator replaces glue board everyday. More thorough cleaning should be done to remove food sources for cockroaches. Ensure strata pest control company conducts re-baiting. Remove all debris on the floor, especially by the corners and gaps (between wall and pipes), clean & sanitize.
  - Date to be corrected by: MAy 8, 2023
  - Violation Score: 9
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation:
  - - Debris observed between the pipings and the wall.
  - - Debris observed on floors underneath equipment.
  - - Significant dust build up observed on ceiling vent.
  - Corrective Action(s):
  - - Clean the areas noted above.
  - Date to be corrected by: May 8, 2023
  - Violation Score: 9
Follow-Up InspectionDec 15, 2022
0 infractions
Routine InspectionNov 16, 2022
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: - Mouse droppings observed on the undercounter shelf.
  - - Cockroaches observed on sticky traps.
  - Corrective Action(s): - Clean up the mouse droppings with appropriate sanitizer (ie. 1:9 dilution bleach solution).
  - - Replace all soiled sticky traps with new traps.
  - - Contact the pest control company for assessment and implement control measures.
  - Violation Score: 3
Follow-Up InspectionJun 27, 2022
0 infractions
Routine InspectionMay 26, 2022
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): 8 raw eggs stored at room temperature at the crepe station.
  - Corrective Action(s): Discard the eggs. Raw eggs must be stored inside the cooler at < or = 4C at all times.
  - Violation Score: 5
  - 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Surface sanitizer in white bucket measured at < 10ppm chlorine bleach concentration.
  - Corrective Action(s): Operator prepared new sanitizer at 100ppm chlorine bleach concentration.
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): Observed what appeared to be orange pulp inside the ice machine.
  - Corrective Action(s): Remove the orange pulp from the ice machine. Keep the cover closed at all times to prevent contaminating the ice.
  - Violation Score: 3
  - 212 - Operator has not provided acceptable written food handling procedures [s. 23]
  - Observation: Missing daily temperature log for all coolers/freezers.
  - Corrective Action(s): Immediately begin daily temperature log for all coolers/freezers. This is part of your Food Safety Plan and keep copies on site for review by the health inspector.
  - Violation Score: 1
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Three sticky traps installed at front, middle, back of kitchen, appear to be soiled with cockroaches/insects. Pest control inspection is conducted on a monthly basis through the mall management.
  - Corrective Action(s): Replace the sticky traps in the areas noted above.
  - Violation Score: 3
  - 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
  - Observation (CORRECTED DURING INSPECTION): Missing thermometer inside the front undercounter cooler.
  - Corrective Action(s): Operator provided working thermometer inside the noted cooler. Working thermometers must be available inside all refrigeration units at all times.
  - Violation Score: 1
Routine InspectionJun 22, 2021
1 infraction
- 103 - Failure to hold a valid permit while operating a food service establishment [s. 8(1)]
  - Observation: Decal on the Operating Permit is expired.
  - Corrective Action(s): Post a valid decal on the Operating Permit.
  - Violation Score: 1
  - 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
  - Observation: FOODSAFE certificate is expired.
  - Corrective Action(s): Operator must successfully complete FOODSAFE level 1 in one month.
  - Violation Score: 1
Routine InspectionNov 20, 2019
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Noted dishwashing activity (washed utensils) at the front 2 compartment sink.
  - Corrective Action(s): The front 2 compartment sink is for making drinks and washing hands. Warewashing must be performed at the back warewashing sink.
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: The door and wall by the crepe station: egg wash splashed on the surface.
  - Corrective Action(s): Clean the above area today.
  - Violation Score: 3
Routine InspectionApr 5, 2019
0 infractions
Routine InspectionNov 6, 2018
0 infractions
Routine InspectionMay 8, 2018
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Found dirty spoon with food debris stored on the magnetic strip.
  - Corrective Action(s): Correction: Wash, rinse and sanitize the magnetic strip and spoon. Ensure all utensils are cleaned and sanitized before use/storage.
  - Violation Score:
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): No sanitizer solution in the bucket in the front prepping area.
  - Corrective Action(s): Correction: 100 ppm chlorine solution made during inspection. Ensure sanitizer solution is prepared every day in the morning before food prepping.
  - Violation Score:
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Dirty water in the mop bucket stayed overnight as staff indicates.
  - Corrective Action(s): Correction: Dump the dirty water into mop sink. Ensure dirty water is to be dumped right after the cleaning. In the summer it could be flies harbouring/breeding site.
Routine InspectionDec 13, 2017
1 infraction
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Juice machine not free of food debris.
  - Corrective Action(s): Ensure to wash and sanitize after each use. Cleaned during inspection.
  - Violation Score: 5