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HEM KITCHEN & CAFE

4401 Sheppard Ave E · Food Premises

Official record from Toronto →

Inspection summary

HEM KITCHEN & CAFE has been inspected 3 times by Toronto Public Health since August 6, 2025. The most recent inspection, on November 21, 2025, recorded 12 infractions.

1 of 3 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 12 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Handwashing and staff hygiene and Pests.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 4 times across 2 separate inspections, most recently on November 21, 2025. For example: FOOD PROTECTED FROM CONTAMINATION

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 3 times across 2 separate inspections, most recently on November 21, 2025. For example: EMPLOYEE HYGIENE AND HANDWASHING

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 3 times across 2 separate inspections, most recently on November 21, 2025. For example: PEST CONTROL

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on November 21, 2025. For example: MAINTENANCE / SANITATION OF FOOD CONTACT SURFACES / UTENSILS / EQUIPMENT

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 2 times across 2 separate inspections, most recently on November 21, 2025. For example: MAINTENANCE / SANITATION OF NON-FOOD CONTACT SURFACES / EQUIPMENT

About this data

These results come from Toronto Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Inspection

    12 infractions

    • 03. EMPLOYEE HYGIENE AND HANDWASHING
      • Handwashing stations not conveniently accessible by food handlers - Sec. 7(3)(c)
    • 03. EMPLOYEE HYGIENE AND HANDWASHING
      • FAIL TO MAINTAIN HANDWASHING STATIONS (LIQUID SOAP AND PAPER TOWELS) - SEC. 7(3)(C)
    • 02. FOOD PROTECTED FROM CONTAMINATION
      • USE UTENSILS NOT NON-TOXIC IN CONTACT WITH FOOD - SEC. 8(2)(A)
    • 08. PEST CONTROL
      • Fail to maintain records of pest control measures taken - Sec. 13(2)
    • 07. STORAGE / REMOVAL OF WASTE
      • FAIL TO REMOVE GARBAGE WHEN NECESSARY TO MAINTAIN SANITARY CONDITION - SEC. 12
    • 04. MAINTENANCE / SANITATION OF FOOD CONTACT SURFACES / UTENSILS / EQUIPMENT
      • Fail to clean multi-service articles after use - Sec. 21(1)
    • ADMINISTRATIVE REQUIREMENTS
      • Fail to ensure presence of food handler or supervisor during all hours of operation - Sec. 32
    • 05. MAINTENANCE / SANITATION OF NON-FOOD CONTACT SURFACES / EQUIPMENT
      • FOOD PREMISE NOT MAINTAINED WITH FOOD HANDLING ROOM IN SANITARY CONDITION - SEC. 7(1)(E)
    • 09. CONDITION(S) FOR CLOSURE
      • Food premise maintained in manner permitting health hazard (Rodents) - Sec. 7(1)(a)(i)
    • 02. FOOD PROTECTED FROM CONTAMINATION
      • Fail to protect food from contamination or adulteration - Sec. 26(1)
    • 08. PEST CONTROL
      • Fail to protect against harbouring of pests - Sec. 13(1)
    • 02. FOOD PROTECTED FROM CONTAMINATION
      • Fail to ensure equipment surface cleaned as necessary - Sec. 22
  2. Inspection

    0 infractions

  3. Inspection

    5 infractions

    • 4B. Proper maintenance and use of equipment (machines
      • Use food equipment not in good repair - Sec. 8(1)(b)
    • 2B. Food protected from contamination / adulteration (e.g. food
      • Food premise maintained in manner permitting adverse effect on food - Sec. 7(1)(a)(iii)
    • 8A. Adequate pest control
      • Fail to protect against harbouring of pests - Sec. 13(1)
    • 5C. Proper maintenance / washing of rooms (including washrooms)
      • Fail to protect against entry of pests - Sec. 13(1)
    • 3A. Separate and convenient hand washing sink(s)
      • Handwashing stations not conveniently accessible by food handlers - Sec. 7(3)(c)

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