Heron Terrace
11550 McNorton St Windsor ON N8P 1T9 · Long-Term Care Home
Inspection summary
Heron Terrace has been inspected 8 times by Windsor-Essex County Health Unit (WECHU) since December 5, 2024. The most recent inspection, on September 16, 2026, recorded 1 infraction.
6 of 8 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 2 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination and Cleaning and sanitizing.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.
Protecting food from contaminationHigher risk
This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.
Recorded once on September 16, 2026. For example:
All food is protected from contamination and adulteration
Cleaning and sanitizingHigher risk
Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.
Recorded once on November 19, 2025. For example:
Mechanical dishwashing equipment is properly constructed, designed, and maintained
About this data
These results come from Windsor-Essex County Health Unit (WECHU), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
8 inspections
- Required
1 infraction
- All food is protected from contamination and adulteration
- (a) Food is NOT protected from contamination and adulteration [C]
- All food is protected from contamination and adulteration
- Required
0 infractions
- Required
0 infractions
- Required Re-Inspection
0 infractions
- Required
1 infraction
- Mechanical dishwashing equipment is properly constructed, designed, and maintained
- (b) Sanitizing rinse is NOT maintained at 82°Celsius (180°Fahrenheit) or higher for at least 10 seconds [C]
- (c) Sanitizing rinse is NOT maintained at appropriate chemical concentrations and/or contact time [C]
- (d) Thermometers indicating wash and rinse temperatures are NOT provided and/or maintained [S]
- Mechanical dishwashing equipment is properly constructed, designed, and maintained
- Required
0 infractions
- Required
0 infractions
- Required
0 infractions
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