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HIENIE'S

10359 S TORRENCE AVE, CHICAGO, IL 60617 · Restaurant

Inspection summary

HIENIE'S has been inspected 14 times by Chicago Department of Public Health since August 25, 2010. The most recent inspection, on March 8, 2018, found no infractions.

1 of 14 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Food source, labelling and allergens, Handwashing and staff hygiene and Pests.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food source, labelling and allergensHigher risk

    Food must come from approved suppliers, stay in labelled containers and be thrown out when it is spoiled or damaged, such as dented or swollen cans. Labelling matters for allergies: an unlabelled container can hide an allergen.

    Recorded 3 times across 3 separate inspections, most recently on December 11, 2014. For example: FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 3 times across 3 separate inspections, most recently on December 10, 2014. For example: APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on December 10, 2014. For example: OUTSIDE GARBAGE WASTE GREASE AND STORAGE AREA; CLEAN, RODENT PROOF, ALL CONTAINERS COVERED

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 36 times across 13 separate inspections, most recently on February 8, 2017. For example: FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 11 times across 9 separate inspections, most recently on February 8, 2017. For example: FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

14 inspections

  1. Canvass

    0 infractions

  2. Canvass

    6 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • MUST CLEAN THE BOTTOM COMPARTMENTS OF DEEP FRYERS IN FOOD PREP AREA,HAS GREASE BUILD-UP INSIDE COMPARTMETS,INSTRUCTED TO CLEAN AND MAINTAIN EQUIPMENT
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST CLEAN THE FLOORS IN THE WALK-IN COOLER AND REAR STORAGE AREA,ALONG WALL BASE AND CORNERS,INSTRUCTED TO CLEAN AND MAINTAIN AREA
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • MUST REPLACE ONE STAINED CEILING TILE IN THE REAR PREP AREA,INSTRUCTED TO REPLACE TILE AND CLEAN THE FANS INSIDE WALK-IN COOLER,HAS DUST BUILD-UP,INSTRUCTED TO CLEAN AND MAINTAIN AREA
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • MUST REPLACE THE BURNED OUT BULB INSIDE THE VENTILATION HOOD OVER STOVE IN FOOD PREP AREA ,INSTRUCTED TO REPLACE BULB
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • MUST REMOVE CLUTTER (BOXES) NEAR THE REAR EXIT DOOR,TO PREVENT ROENT HARBORAGE
    • 43. FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED
      • MUST STORE WIPING CLOTHS IN A SANITIZING SOLUTION WHEN NOT IN USE IN PREP AREA
  3. Complaint

    2 infractions

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOORS NEED CLEANING BEHIND THE COOKING EQUIPMENT TO REMOVE GREASE AND DEBRIS.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • NOTED THE HOOD ABOVE THE PIZZA OVEN DUST. MUST CLEAN AND MAINTAIN.
  4. Canvass Re-Inspection

    3 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • NOTED THE SHELVING INSIDE THE WALK IN COOLER NEEDS CLEANING TO REMOVE SPILLS AND DEBRIS. ALSO MUST CLEAN MIXER, PREP TABLES AND STORAGE SHEVLING IN THE REAR TO REMOVE DEBRIS.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOORS NEED CLEANING IN THE THROUGH OUT TO REMOVE SPILLS,DEBRIS AND GREASE.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • OBSERVED PEELING PAINT IN THE CEILING FRONT PREP AREA, AND WATER DAMAGED CEILING TILES, INSTRUCTED TO REMOVE PEELING PAINT AND REPLACE TILES.
  5. Canvass

    4 infractions

    • 11. ADEQUATE NUMBER, CONVENIENT, ACCESSIBLE, DESIGNED, AND MAINTAINED
      • NO HOT RUNNING WATER AT THE EXPOSED HAND SINK IN THE FRONT PREP AREA FOR PROPER HAND WASHING. INSTRUCTED MANAGER TO USE EXPOSED HAND SINK IN THE DISH WASHING AREA ADJACENT TO THE FRONT PREP AREA. CITATION ISSUED #7-38-030.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • NOTED THE SHELVING INSIDE THE WALK IN COOLER NEEDS CLEANING TO REMOVE SPILLS AND DEBRIS. ALSO MUST CLEAN MIXER, PREP TABLES AND STORAGE SHEVLING IN THE REAR TO REMOVE DEBRIS.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOORS NEED CLEANING IN THE THROUGH OUT TO REMOVE SPILLS,DEBRIS AND GREASE.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • OBSERVED PEELING PAINT IN THE CEILING FRONT PREP AREA, AND WATER DAMAGED CEILING TILES, INSTRUCTED TO REMOVE PEELING PAINT AND REPLACE TILES.
  6. Canvass

    3 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • MUST REMOVE RUST FROM GREASE TRAP AT THE 3 COMPARTMENT SINK AND REMOVE RUST FROM SHELVES IN REAR STORAGE AREA
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • C;EAN FLOORS IN THE DINNING AREA OF PREMISES,ALONG WALL BASE AND CORNERS
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • CLEAN WALL NEAR THE COMPARTMENT SINK AND REMOVE SOME CHIP PAINT ON WALL NEAR PREP AREA
  7. Complaint Re-Inspection

    6 infractions

    • 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
      • ALL PREPACKAGED FOODS ON PREMISES FOR SALE MUST BE PROPERLY LABELED. PIZZA DOUGH STORED IN BULK FOOD STORAGE CONTAINER MUST BE LABELED
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • PAINT OR REPLACE RUSTY STORAGE RACKS IN REAR STORAGE AREA. MUST REPLACE LARGE PLASTIC CONTAINER USED TO STORE PIZZA DOUGH, NO LONGER EASILY CLEANABLE.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • CLEAN THE FAN GAURDS AND COILS IN WALK-IN COOLER
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOORS THROUGHOUT ALL AREAS NEED DETAIL CLEANING ALONG THE BASES OF THE WALLS AND IN CORNERS(DIRT AND DEBRIS PRESENT).
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • CLEAN DIRT AND STAINS FROM ALL AFFECTED CEILING TILES THROUGHOUT. SEAL HOLE IN CORNER OF WALL ABOVE WALL COVE (NORTHWEST CORNER) NEAR 3 COMPARTMENT SINK. CLEAN AND/OR PAINT WALLS IN REAR STORAGE ROOM
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • REPAIR LEAKS AT FAUCET ON 3 COMPARTMENT SINK.
  8. Complaint

    14 infractions

    • 19. OUTSIDE GARBAGE WASTE GREASE AND STORAGE AREA; CLEAN, RODENT PROOF, ALL CONTAINERS COVERED
      • OUTSIDE WASTE AND GREASE AREA NOT PROPERLY MAINTAINED. GREASE OBSERVED ON EXTERIOR OF LID AND GREASE RECEPTACLE. MUST CLEAN EXTERIOR OF CONTAINER. OVERFLOWING TRASH OBSERVED AND LID NOT CLOSED ON GARBAGE DUMPSTER. MUST PROPERLY BREAK DOWN ALL BOXES AND DISCARD ALL TRASH MAKING SURE THAT THE LID IS CLOSED. SERIOUS VIOLATION 7-38-020.
    • 29. PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090
      • THE FOLLOWING PREVIOUS MINOR VIOLATIONS NOTED 8-6-14 FROM REPORT# 1493344 NOT CORRECTED: -31- OBSERVED SINGLE SERVICE UTENSILS IMPROPERLY STORED, INSTRUCTED TO STORE HANDLE UP(INVERT).-33- OBSERVED FRONT HOT HOLDING UNIT NOT CLEAN, INSTRUCTED TO CLEAN AND SANITIZE. -35- LIGHT SHIELDS THROUGHOUT STILL NEED CLEANING. -41: OBSERVED 2 BUCKETS OF PRE-MADE SAUCE NOT ELEVATED 6" OFF THE FLOOR, INSTRUCTED TO ELEVATE. -42- OBSERVED FOOD HANDLER PREPARING FOOD WITHOUT WEARING A HAIR RESTRAINT. NON COMPLIANT VIOLATION 7-42-090.
    • 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
      • ALL PREPACKAGED FOODS ON PREMISES FOR SALE MUST BE PROPERLY LABELED. PIZZA DOUGH STORED IN BULK FOOD STORAGE CONTAINER MUST BE LABELED.
    • 31. CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
      • SEE VIOLATION #29.
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • PAINT OR REPLACE RUSTY STORAGE RACKS IN REAR STORAGE AREA. MUST REPLACE LARGE PLASTIC CONTAINER USED TO STORE PIZZA DOUGH, NO LONGER EASILY CLEANABLE.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • SEE VIOLATION #29.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • CLEAN THE FOLLOWING: CABINET INTERIORS AND REAR EXTERIORS OF ALL DEEP FRYERS IN FRONT FOOD PREP AREA, FAN GAURDS AND COILS IN WALK-IN COOLER.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOORS THROUGHOUT ALL AREAS NEED DETAIL CLEANING ALONG THE BASES OF THE WALLS AND IN CORNERS(DIRT AND DEBRIS PRESENT).
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • SEE VIOLATION #29.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • CLEAN DIRT AND STAINS FROM ALL AFFECTED CEILING TILES THROUGHOUT. SEAL HOLE IN CORNER OF WALL ABOVE WALL COVE (NORTHWEST CORNER) NEAR 3 COMPARTMENT SINK. CLEAN AND/OR PAINT WALLS IN REAR STORAGE ROOM.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • REPLACE ALL MISSING END CAPS ON LIGHTS IN ALL FOOD PREPARATION AREAS.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • REPAIR LEAKS AT FAUCET ON 3 COMPARTMENT SINK.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • SEE VIOLATION #29.
    • 42. APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN
      • SEE VIOLATION #29.
  9. Canvass

    7 infractions

    • 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
      • OBSERVED BULK FOOD NOT IN ORIGINAL CONTAINER/ PROPERLY LABELED, INSTRUCTED TO LABEL.
    • 31. CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
      • OBSERVED SINGLE SERVICE UTENSILS IMPROPERLY STORED, INSTRUCTED TO STORE HANDLE UP(INVERT).
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • OBSERVED RUSTY COOLER STORAGE SHELVES IN THE REAR WALK-IN COOLER, INSTRUCTED TO REMOVE THE RUST.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • OBSERVED FRONT HOT HOLDING UNIT, AND INTERIOR OF THE REAR 2 DOOR PIZZA PREP COOLER NOT CLEAN, INSTRUCTED TO CLEAN AND SANITIZE.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • OBSERVED PEELING PAINT ON CEILING, AND WATER DAMAGED CEILING TILES, INSTRUCTED TO REMOVE PEELING PAINT AND REPLACE TILES.ALSO CLEAN ALL LIGHT SHIELDS.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • OBSERVED 3 BUCKETS OF PRE-MADE SAUCE NOT ELEVATED 6"OFF THE FLOOR, INSTRUCTED TO ELEVATE.
    • 42. APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN
      • OBSERVED EMPLOYEES WITHOUT HAIR RESTRAINTS/BEARD NET, INSTRUCTED TO PROVIDE.
  10. Complaint

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • OBSERVED STORAGE SHELVES BEHIND FRONT COUNTER AND SHELVES IN FRONT OF DEEP FRYER NOT CLEAN,(EXCESSIVE DEBRIS BUILD UP).MUST CLEAN ALL SHELVES AND MAINTAIN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOOR IN REAR ALONG SIDE AREA OF WALK IN COOLER AND FLOOR DRAIN NOT CLEAN.MUST CLEAN/MAINTAIN.
  11. Canvass

    1 infraction

    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • observed mop bucket in rear not clean(dirty water).must clean and properly store after use.
  12. Short Form Complaint

    2 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.NEED TO REPLACE TOILET SEAT BROKEN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • The walls and ceilings shall be in good repair and easily cleaned. CLEAN FRONT CEILING TILES
  13. Complaint

    1 infraction

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.OBSERVED THE FOLLOWING NOT CLEAN REAR HOT HOLDING UNITS, 2 DOOR FRONT COOLER FAN GUARD COVER AND REAR PIZZA TABLE REMOVE THE FLOUR OFF THE COOLER COMPRESSOR. INSTRUCTED TO CLEAN THE ABOVE ITEMS.
  14. Canvass

    5 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. MUST DETAIL CLEAN AND MAINTAIN THE INTERIOR OF ALL COOKING EQUIPMENTS.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. MUST DETAIL CLEAN AND MAINTAIN FLOORS IN WALK-IN COOLER, REAR STORAGE AREA AND UNDER/AROUND ALL HEAVY EQUIPMENTS.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • The walls and ceilings shall be in good repair and easily cleaned. MUST CLEAN AND MAINTAIN WALLS IN DINING AREA-REMOVE SPIDER WEBS/DEAD BUGS.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • Ventilation: All plumbing fixtures, such as toilets, sinks, washbasins, etc., must be adequately trapped, vented, and re-vented and properly connected to the sewer in accordance with the plumbing chapter of the Municipal Code of Chicago and the Rules and Regulations of the Board of Health. MUST INCREASE THE WATER PRESSURE AT THE EXPOSED HANDWASHING SINK IN THE REAR PREP AREA.
    • 42. APPROPRIATE METHOD OF HANDLING OF FOOD (ICE) HAIR RESTRAINTS AND CLEAN APPAREL WORN
      • ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.

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