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Hilton Grand Vacations Club - Mountain Beach Pool

4580 Chateau Blvd, Whistler BC V8E 0Z6 · Pool

Official record from Vancouver Coastal →

Inspection summary

Hilton Grand Vacations Club - Mountain Beach Pool has been inspected 19 times by Vancouver Coastal Health since November 21, 2016. The most recent inspection, on August 14, 2025, recorded 1 infraction.

2 of 19 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 27 times across 14 separate inspections, most recently on August 14, 2025. For example: The pool alkalinity is properly maintained

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 12 times across 12 separate inspections, most recently on May 3, 2023. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 3 times across 3 separate inspections, most recently on November 21, 2024. For example: The heat trace system is functioning properly and keeps deck clear of snow and ice.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

19 inspections

  1. Routine

    1 infraction

    • The pool alkalinity is properly maintained
      • Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
  2. Routine

    0 infractions

  3. Routine Follow-up

    0 infractions

  4. Routine

    3 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • The pool does not present any suction or entrapment hazards to pool patrons
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
      • The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
  5. Routine

    7 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Pool does not have a valid permit to operate.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool is clean, clear of obstructions, and adequately supplied
      • Planters and/or landscaping in the pool enclosure permits soil runoff to enter the pool deck
    • The operator maintains the pool in good repair.
      • Pool aprons, walkways and floors do not have a surface that is slip-resistant when wet.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
      • The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
  6. Routine Follow-up

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  7. Routine

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The operator maintains the pool in good repair.
      • Handrails at steps, ladders and diving boards are not secure.
  8. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  9. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Floating weir and/or skimmer basket is missing from the skimmer box.
  10. Routine

    2 infractions

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
      • The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
  11. Routine

    3 infractions

    • The pool alkalinity is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
  12. Routine

    2 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  13. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
      • The slide feature or play equipment is in disrepair
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  14. Routine

    2 infractions

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • The pool does not present any suction or entrapment hazards to pool patrons
  15. Routine

    3 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  16. Routine Follow-up

    3 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  17. Routine

    3 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  18. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  19. Routine

    2 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.

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