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Horstman House Pool

4557 Blackcomb Way, Whistler BC V8E 0Y2 · Pool

Official record from Vancouver Coastal →

Inspection summary

Horstman House Pool has been inspected 35 times by Vancouver Coastal Health since October 13, 2015. The most recent inspection, on June 3, 2026, recorded 2 infractions.

11 of 35 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 42 times across 20 separate inspections, most recently on June 3, 2026. For example: The pool cyanuric acid stabilizer level is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on June 3, 2026. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 11 times across 10 separate inspections, most recently on March 8, 2023. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 3 times across 3 separate inspections, most recently on September 15, 2022. For example: Construction or alterations have occurred with a valid construction permit or waiver.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 3 times across 3 separate inspections, most recently on November 9, 2021. For example: The heat trace system is functioning properly and keeps deck clear of snow and ice.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

35 inspections

  1. Routine

    2 infractions

    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Chemicals are stored in a safe manner and location
  2. Routine

    1 infraction

    • Pool water velocity and recirculation rate is properly maintained
  3. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  4. Routine

    2 infractions

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
  5. Routine Follow-up

    2 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
    • The operator maintains the pool in good repair.
  6. Routine

    4 infractions

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • A main drain cover and/or sump or suction fitting has been changed without authorization.
    • Adequate safety equipment is provided
    • The operator maintains the pool in good repair.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  7. Routine Follow-up

    0 infractions

  8. Routine

    2 infractions

    • Adequate safety equipment is provided
      • Pool is not equipped with a throwing ring and/or the rope for the ring is not at least ½ the width of the pool plus 3 metres (N/A for pools < 10m²)
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
      • The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
  9. Routine Follow-up

    0 infractions

  10. Request Follow-up

    0 infractions

  11. Request

    0 infractions

  12. Routine

    1 infraction

    • The pool cyanuric acid stabilizer level is properly maintained
  13. Routine Follow-up

    0 infractions

  14. Routine Follow-up

    2 infractions

    • The pool alkalinity is properly maintained
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  15. Routine

    2 infractions

    • The pool alkalinity is properly maintained
    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  16. Routine Follow-up

    0 infractions

  17. Routine

    4 infractions

    • The pool pH level is properly maintained
    • The pool alkalinity is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Chemicals are stored in a safe manner and location
  18. Routine

    1 infraction

    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
      • Opened bags of chemicals are not stored in containers with lids
  19. Routine

    1 infraction

    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
  20. Routine Follow-up

    0 infractions

  21. Routine

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  22. Routine

    1 infraction

    • Pool water velocity and recirculation rate is properly maintained
  23. Routine Follow-up

    0 infractions

  24. Routine Follow-up

    5 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  25. Routine

    6 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
      • Procedures in the pool safety plan are not being followed.
  26. Routine

    0 infractions

  27. Routine Follow-up

    0 infractions

  28. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  29. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The heat trace system, or other method of preventing ice build-up on the pool deck, is inadequate.
  30. Routine Follow-up

    4 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  31. Routine Follow-up

    0 infractions

  32. Routine

    7 infractions

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  33. Routine

    4 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Hot water provided in pool facilities is ≥ 49°C
  34. Routine Follow-up

    2 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  35. Routine

    3 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

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