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Horstman House Whirlpool

4557 Blackcomb Way, Whistler BC V8E 0Y2 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Horstman House Whirlpool has been inspected 31 times by Vancouver Coastal Health since October 13, 2015. The most recent inspection, on June 3, 2026, recorded 1 infraction.

8 of 31 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 47 times across 17 separate inspections, most recently on January 26, 2023. For example: Daily pool records are adequately maintained and available on site

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on June 3, 2026. For example: Chemicals are stored in a safe manner and location

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on September 14, 2016. For example: The pool water temperature is properly maintained

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 18 times across 18 separate inspections, most recently on February 21, 2025. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded once on March 16, 2017. For example: The water is clear so that the pattern of the main drain is clearly visible

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

31 inspections

  1. Routine

    1 infraction

    • Chemicals are stored in a safe manner and location
  2. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  3. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  4. Routine

    2 infractions

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
  5. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  6. Routine

    2 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  7. Routine

    0 infractions

  8. Request

    0 infractions

  9. Routine

    0 infractions

  10. Routine Follow-up

    0 infractions

  11. Routine Follow-up

    1 infraction

    • The heat trace system is functioning properly and keeps deck clear of snow and ice.
  12. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  13. Routine Follow-up

    0 infractions

  14. Routine

    5 infractions

    • The pool pH level is properly maintained
    • The pool alkalinity is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Chemicals are stored in a safe manner and location
  15. Routine

    3 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The heat trace system, or other method of preventing ice build-up on the pool deck, is inadequate.
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
      • Opened bags of chemicals are not stored in containers with lids
  16. Routine

    3 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
      • Construction or alterations has occurred without a construction permit.
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  17. Routine Follow-up

    3 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  18. Routine

    5 infractions

    • The pool combined chlorine level is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  19. Routine

    3 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  20. Routine Follow-up

    0 infractions

  21. Routine Follow-up

    4 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  22. Routine

    8 infractions

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool water velocity and recirculation rate is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
      • A cross-connection control device is not present on the make-up water line
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan is not adequately developed.
      • Procedures in the pool safety plan are not being followed.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  23. Routine

    5 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  24. Routine Follow-up

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  25. Routine Follow-up

    3 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  26. Routine Follow-up

    0 infractions

  27. Routine

    6 infractions

    • The pool water temperature is properly maintained
      • The hot tub temperature is in excess of 40°C
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Skimmer does not adequately draw surface water from the pool.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  28. Routine

    4 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool cyanuric acid stabilizer level is properly maintained
      • The cyanuric acid stabilizer level is greater than 80 ppm
    • The pool has controlled access
      • The fence or barrier does not prevent access by animals and persons who are not pool patrons
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Hot water provided in pool facilities is ≥ 49°C
  29. Routine Follow-up

    3 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  30. Routine Follow-up

    0 infractions

  31. Routine

    4 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly

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