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Hyatt Regency Calgary - Food

700 Centre Street SE Calgary AB T2G 5P6 · Food - General

Inspection summary

Hyatt Regency Calgary - Food has been inspected 4 times by Alberta Health Services (Environmental Public Health) since July 7, 2025. The most recent inspection, on September 9, 2026, recorded 3 infractions.

None of the 4 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 3 infractions recorded. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on September 11, 2025. For example: Are food temperatures during storage and processing being controlled to maximize food safety?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on July 17, 2025. For example: Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on September 9, 2026. For example: Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 2 times on September 9, 2026. For example: Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on July 7, 2025. For example: Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

4 inspections

  1. Monitoring Inspection

    3 infractions

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • Raw sausages were observed stored in storage box together with ready to eat foods. Ensure the raw sausages are stored at the bottom area or separate from ready to eat food.**Sausages were removed during the inspection.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Soups in buckets observed uncovered in the walk-in cooler. Ensure all foods in the cooler are covered to prevent contamination.**The buckets were covered with lids during the inspection
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • Mouse droppings were observed in the corner behind the upright cooler at the pastry prep area. Do not sweep or vacuum when removing the mouse droppings. Clean and disinfect hard surfaces with a strong bleach solution (1 part bleach to 9 part water). Let is sit for 30 minutes and wipe with a paper towel.**Please clean the mouse droppings and monitor.
  2. Risk Management Inspection

    1 infraction

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • A full jug of milk was observed in the coffee machine fridge unit that was not fully functional. Probed at 10.9C.-Instructed staff to remove milk jug and not use milk function of machine until repaired or replaced. Staff said they would be able to get milk-related drinks from cafe
  3. Risk Management Inspection

    1 infraction

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • Baker's Cafe - bucket had 0 ppm quat sanitizer. Asked staff how it was obtained, she said she sprayed sanitizer from bottle into the bucket.-Ensure staff are trained to obtain sanitizer for buckets and spray bottles directly from dispenser-Buckets changed
  4. Initial Inspection

    3 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • 1) Thomsons bar - one bottle of spray sanitizer measured >500 ppm quat.-Use quat sanitizer at 200 ppm-Operator discarded this bottle2) Bakers Cafe - sanitizer pail had <1" solution and no cloth in the bucket.-Ensure staff bring sufficient sanitizer to maintain food contact surfaces, including espresso machine steaming wands
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • 1) Thomsons bar - coffee machine milk jug probed at 10.0C.2) Bakers Cafe - wrap in fridge probed at 9.0C. Digital display showed 47F and dial thermometer in fridge showed 45F-Ensure fridges maintain perishable foods at 4C or below-Operator discarded all affected food products-Bakers Cafe has another display cooler that can be used until main unit is repaired. Recommended to have a lower set point as fridge doors are opened frequently
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • Regency Club (current room for Stampede) - in the back room, one set of lights appear to be glass tubes, and they did not have a protective cover.-Install a shatterproof cover, sleeve, or tubes that cannot shatter

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