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iCafe Express

29A 555 W 12th Ave, Vancouver BC V5Z 3X7 · Food Service Establishment 1

Details

Google rating
4.0 / 5 (8)

Opening hours

  • Friday10 AM–5:30 PM
  • Monday10 AM–5:30 PM
  • Saturday10 AM–5:30 PM
  • Sunday10 AM–5:30 PM
  • Thursday10 AM–5:30 PM
  • Tuesday10 AM–5:30 PM
  • Wednesday10 AM–5:30 PM

Contact details, hours and reviews from Google Maps

Inspection summary

iCafe Express has been inspected 5 times by Vancouver Coastal Health since March 27, 2025. The most recent inspection, on July 15, 2026, recorded 2 infractions.

1 of 5 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Food temperature control and Cleaning and sanitizing.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 3 times across 3 separate inspections, most recently on July 15, 2026. For example: Food is handled in a sanitary manner and is not subject to contamination.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 3 times across 3 separate inspections, most recently on July 15, 2026. For example: Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on October 7, 2025. For example: All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on April 2, 2025. For example: Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on April 2, 2025. For example: Operator of a food service establishment has approved written procedures to ensure the safe and sanitary operation of the establishment.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Routine

    2 infractions

    • Food is handled in a sanitary manner and is not subject to contamination.
      • Food is not protected from contamination during transportation, display, storage or preparation.
    • Potentially hazardous food is at a hot holding temperature that keeps it safe to eat.
      • Potentially hazardous food is not stored or displayed at 60°C or above.
      • Hot holding equipment is not of the type or capacity to meet the needs of the premises.
  2. Routine

    0 infractions

  3. Routine

    3 infractions

    • Food is handled in a sanitary manner and is not subject to contamination.
      • Food is stored in a manner that promotes cross contamination.
      • Food is not protected from contamination during transportation, display, storage or preparation.
    • Potentially hazardous food is cooled in a manner that makes it safe to eat.
      • Potentially hazardous food is not cooled using appropriate equipment and/or approved methods.
    • All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
      • Wiping cloths are not clean, restricted in use and/or stored in approved sanitizing solution.
  4. Routine Follow-up

    2 infractions

    • Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
    • Operator of a food service establishment has approved written procedures to ensure the safe and sanitary operation of the establishment.
      • Sanitizer levels are not being monitored and recorded.
      • Test strips are not available to monitor sanitizer level.
  5. Routine

    5 infractions

    • Food is handled in a sanitary manner and is not subject to contamination.
      • Food is stored in a manner that promotes cross contamination.
      • Food is not properly covered and protected from contamination.
    • Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
      • Potentially hazardous food is not stored, displayed or transported at a temperature of 4°C or below.
    • All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
      • Wiping cloths are not clean, restricted in use and/or stored in approved sanitizing solution.
    • Each employee demonstrates good personal hygiene and washes their hands as often as necessary to prevent the contamination of food.
      • Hand washing station is obstructed or being used for other purposes.
      • Hand washing stations are not properly supplied and maintained.
    • A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
      • Sanitizer levels are not being monitored and recorded.
      • Test strips are not available to monitor sanitizer level.

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Sarah W

    This is located in the Food Fair so atmosphere is food fair. The food is a lot. Picture is half of what’s left from lunch.. Typical Cha Chan Tan menu. They also have Party Trays. While waiting for our food, we saw different groups picking up their party trays. We waited for about 10 minutes for the food to be ready which is reasonable. If you park at the mall, you can get your parking stub stamped for 90 minutes.

  • Way Way

    Pan fried beef noodle is all time favorite. They cook to order and the food came out hot and fresh. Good portion size, fair amount of tender beef slices. Even the bean sprout and the green onion were cooked crispy. So satisfied after the lunch!

  • Karen

    This is the best baked pork chop rice in Vancouver, it happens to be in a foodcourt of iCafe that used to be a restaurant on Broadway. Their milk tea is solid and they have lots of options for Afternoon Tea. You can get your parking validated for an hour.

  • Anita

    I like this food court especially before either gets busy. Ordered baked pork chop rice Hong Kong Style. Delicious and generous portion, a thick piece of meat. The milk tea was flavourful. Thank you for the satisfying lunch. Note: Personal preference, the aluminum container was very hot that got out from the oven.. I'm sure they've cooled it down before handing it out. I would suggest to use wooden fork and knife. They provided plastic.

  • Tansy L

    My new favorite place when craving for Hong Kong style cafe food without going to Richmond! Although it is in a food court, the quality and portion are great! More reasonable price, and better quality than Vancouver Chinatown. It is worth taking a few Skytrain stop to come here. Next time, the classic baked pork chop rice!

  • Sarah W

    This is located in the Food Fair so atmosphere is food fair. The food is a lot. Picture is half of what’s left from lunch.. …

  • Way Way

    Pan fried beef noodle is all time favorite. They cook to order and the food came out hot and fresh. Good portion size, fair amount of tender beef slices. Even the bean sprout and the green onion were cooked crispy. So satisfied after the lunch!

  • Karen

    This is the best baked pork chop rice in Vancouver, it happens to be in a foodcourt of iCafe that used to be a restaurant on Broadway. Their milk tea is solid and they have lots of options for Afternoon Tea. You can get your parking validated for an hour.

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