Jollibee
9190 MacLeod Trail SE Calgary AB T2J 0P5 · Food - General
Inspection summary
Jollibee has been inspected 5 times by Alberta Health Services (Environmental Public Health) since May 13, 2024. The most recent inspection, on December 15, 2025, recorded 6 infractions.
4 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 6 infractions recorded. The higher-risk findings here relate to: Food temperature control and Pests.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on December 15, 2025. For example:
Are food temperatures during storage and processing being controlled to maximize food safety?
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on December 15, 2025. For example:
Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 3 times on December 15, 2025. For example:
Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded once on December 15, 2025. For example:
Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
5 inspections
- Monitoring Inspection
6 infractions
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Gravy was stored in hot holding at 34*C. Operator stated the setting was not well adjusted after a refill. Operator removed the food.-Store potentially hazardous food at 4*C or less or 60*C and above to prevent microbial growth-Monitor all food and equipment to ensure temperature is accurate.
- 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
- 1. There was gap under the back door.-Seal the gap beneath door to prevent pest entrance2. The last pest control report showed October with no pest activity seen. Operator stated no inspection has been done after.-Ensure monthly pest control service/check is done.
- 19. Does the facility have a valid permit and does the facility operate in compliance with the conditions of that permit, or is the facility awaiting approval prior to operation?
- Food handling permit was not displayed at the facility. Operator stated the frame was broken and showed the printed copy of the food handling permit.-Ensure valid permit is displayed in a conspicuous place
- 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
- The handwashing sink was broken and tagged out of use at the staffroom. Operator stated the fixing will be done today. Other washrooms are available for staff use.-Repair hand sink
- 23. Is the facility maintained in a clean and sanitary condition?
- There was debris/dirt on the floor of the storage room.-Clean the indicated area-Ensure all hard-to-reach areas are kept clean and sanitary
- 23. Is the facility maintained in a clean and sanitary condition?
- There was dirt/food debris build-up on the surface of the stand-up cooler at the main kitchen. Operator cleaned item.-Ensure all equipment are maintained clean and sanitary
- 10. Are food temperatures during storage and processing being controlled to maximize food safety?
- Demand Inspection
0 infractions
- Monitoring Inspection
0 infractions
- Demand Inspection
0 infractions
- Monitoring Inspection
0 infractions