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Joyful Seafood Restaurant

150 - 5665 Kingsway, Burnaby · Restaurant

23 inspections

  1. Follow-Up Inspection

    0 infractions

  2. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Dishwasher only achieving 65 deg C or lower during rinse cycles.
      • Corrective Action(s): Manager will be using dishwasher to wash dishes first but will need to sanitize in the large 2 compartment sink with a mixture of bleach/water (1/2 tsp bleach per 1 liter of water) until the dishwasher has been repaired.
      • Violation Score: 15
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Food items in walk in cooler were uncovered as shown to manager on site
      • Corrective Action(s): Staff covered food items. Ensure they are always covered to protect them from contamination.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Cleaning required in the dishwashing area; accumulation of dirt/debris and overall poor organization
      • Corrective Action(s): Keep the dishwashing area organized and clean
      • Correct by: Today
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation (CORRECTED DURING INSPECTION): Large wooden paddle used to stir soups in the big pots is not suitable for use. The wood fragments are coming off of the end.It is also too big to fit into the dishwasher
      • Corrective Action(s): Only use food grade material (must be smooth, easy to clean) and ensure it can fit into your dishwasher
      • Operator removed the large wooden paddle.
      • Violation Score: 3
  3. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): 1. Cut vegetables were observed sitting at room temperature. Internal temperature of vegetables (cut cabbage, bell peppers) was 15°C. Operator stated that vegetables were left at room temperature for less than 2 hours.
      • 2. Garlic sauce and minced garlic in 2 door upright cooler measured 18°C.
      • Corrective action(s):
      • 1. Cut vegetables were immediately placed into the cooler. Ensure that potentially hazardous foods are stored at 4°C or below at all times.
      • 2. Garlic sauce and container of minced garlic were discarded during the inspection.
      • Corrective Action(s):
      • Violation Score: 5
      • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Mango pudding pastry and egg tart were stored in hot holding unit with an ambient temperature of 45°C.
      • Corrective action(s): Food was removed from hot holding unit. Ensure that the hot holding unit can achieve 60°C or higher. Hold hot foods at 60°C or above at all times.
      • Corrective Action(s):
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): 1. Quails and chicken (cooked) were hanging on rack in walk-in cooler and touching curtain of walk-in cooler door.
      • 2. Food was left uncovered in walk-in cooler.
      • 3. Raw meat was stored on shelves in walk-in cooler above vegetables.
      • 4. Scoop was run through dishwasher. Ensure that scoop handles are stored out of food items.
      • 5. Broken and cracked containers were discarded.
      • 6. Operator stated that new knives will be purchased.
      • Corrective Action(s):
      • Violation Score: 9
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Minor amounts of rodent droppings were observed in the following areas:
      • - under racks in dry storage area
      • - next to janitorial sink
      • Corrective action(s): Remove droppings. Clean and sanitize areas with bleach. Continue following pest control company recommendations, and maintainign proper sanitation.
      • Date to be Corrected By: June 03, 2025
      • Corrective Action(s):
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: 1. Grease build-up on ventilation hood
      • 2. Greaser and food debris on floors and walls next to and under cookline.
      • Corrective action(s): clean all areas listed above. Ensure that ventilation hood is cleaned regularly as it poses a fire hazard and may contaminate food.
      • Date to be Corrected By: June 10, 2025
      • Corrective Action(s):
      • Violation Score: 3
  4. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Hanging quails in the walk in cooler were right up against the refrigerator plastic flaps. Move quails away from this area to ensure they are protected from contamination
      • Corrective Action(s): Staff moved quails.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some areas in kitchen (floors underneath equipment, side of cooking equipment) have built up debris that needs to be cleaned
      • Corrective Action(s): Ensure to clean kitchen thoroughly including surfaces and behind/underneath equipment
      • Correct by: today
      • Violation Score: 3
  5. Follow-Up Inspection

    0 infractions

  6. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation: Wet noodles kept in room temperature measured to be at 20C. Operator reports noodles were prepared 1 hour ago.
      • Corrective Action(s): Operator relocated noodles to walk in cooler. Do not keep the entire basket of potentially hazardous food such as wet noodles in room temperature. Have small portions outside to be used during cooking.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1) Vent panels observed to have grease build up
      • 2) Ceiling panels directly above congee cooking station observed to have high level of dust build up
      • 3) White brown buildup observed on wire shelving inside walk in cooler
      • 4) Food kept directly on floor
      • 5) Multiple food containers observed without Lids
      • Corrective Action(s): 1), 2), 3) Ensure the above areas are cleaned on a routine basis.
      • 4) Do not keep food on the floor
      • 5) Ensure all food containers have lids that are closed when not in use.
      • Date To Be Corrected: Immediately
      • Violation Score: 3
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Hole observed in wall near tea station.
      • Corrective Action(s): Ensure to seal the hole to prevent potential entrance of pests.
      • Date To Be Corrected: Apr 17
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Food debris and grease debris observed under gas ranger and prep area near the congee station.
      • Corrective Action(s): Ensure to clean and sanitize above mentioned area.
      • Date To Be Corrected: Immediately
      • Violation Score: 9
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation (CORRECTED DURING INSPECTION): Large wok scoop observed to be used to scoop cleaning supplies out of bucket.
      • Corrective Action(s): Do not use kitchen utensils for non-food related activities to prevent potential cross contamination.
      • Violation Score: 3
  7. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Upright warmer measured max 46C at the time of the inspection. After adjusting the setting, the temperature reached 55C.
      • Corrective Action(s): Ensure the warmer is > or = 60C at all times.
      • Violation Score: 3
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation (CORRECTED DURING INSPECTION): Broken thermometer inside the middle walk in cooler.
      • Corrective Action(s): Replace with a working thermometer.
      • Violation Score: 1
  8. Follow-Up Inspection

    0 infractions

  9. Routine Inspection

    1 infraction

    • 203 - Food not cooled in an acceptable manner [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Multiple large containers of improperly cooling congee observed. Observed worker place the container in the fridge at the beginning of the inspection -temperature of the congee at 42 deg C and 35 deg C
      • Operator discarded the congee
      • Corrective Action(s): Placing that large volume of congee in the fridge will cool too slowly.
      • You must cool foods FAST:
      • Step 1:
      • 60 deg C to 20 deg C within 2 hours using small volumes, ice baths and/or cooling wands
      • Step 2:
      • 20 deg C to 4 deg C place the food in the fridge
      • Operator to submit the Food Safety Plan for congee menu item -use recipe based format Food Safety Plan for review. Operator indicates multiple cooling wands will be purchased to facilitate this procedure
      • Violation Score: 15
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Again observed cleavers stored between appliances -the cutting board and preparation table
      • This is a REPEAT infraction from the routine inspection on May 9, 2022 -CORRECTION ORDER issued
      • Corrective Action(s): Dishwash knives immediately.
      • Do not store knives in unsanitary areas -the area between appliances is not regularly cleaned and sanitized -use your designated knife holders/magnetic wall strips/clean containers instead.
      • Violation Score: 5
  10. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Observed preserved egg mixed in with dry rice for preparation of the congee mix at room temperature.
      • Mix has been there about an hour as per operator
      • Corrective Action(s): Preserved egg is a potentially hazardous food and must be stored health safely.
      • Mixed food was moved to the fridge. Do not store mixed foods with potentially hazardous foods at room temperature
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: A few trays of raw meats stored uncovered on the floor under the multi-tiered racks in the main Walk-in cooler
      • Corrective Action(s): Cover your foods and do not store any trays of foods on the floor -keep that area clear to faciliate cleaning and mopping on a nightly basis
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Upper shelves in the kitchen are dust laiden (electric fans), sticky surfaces
      • Exhaust front vents for the wok cooking line -a few caked with grease
      • Corrective Action(s): Clean and sanitize
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Bar undercounter fridges measuring air temperatures at 8-10 deg C -no potentially hazardous foods are being stored there
      • Corrective Action(s): Maintain fridge temperatures at or below 4 deg C
      • Violation Score: 3
  11. Follow-Up Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Floor area under cooking line woks STILL has food debris / grease laiden
      • Corrective Action(s): You must be cleaning, degreasing, disinfecting these areas daily
      • Operator to verify this has been completed by tomorrow -email
      • Violation Score: 3
  12. Routine Inspection

    2 infractions

    • 202 - Food not processed in a manner that makes it safe to eat [s. 14(1)]
      • Observation (CORRECTED DURING INSPECTION): Pooled egg (raw shelled source) and storage observed in Dim Sum walk-in cooler
      • NOTE: you were ticketed for this back in the October 25, 2019 routine inspection
      • Corrective Action(s): Discarded the pooled egg
      • Do not pool raw egg and storage -see the BCCDC Pooling Egg Guidelines you have posted and websites
      • provided
      • Review with all workers and new hirees
      • Violation Score: 5
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): 2 cleavers observed wedged inbetween appliances in unsanitary locations
      • Corrective Action(s): Store your utensils in clean locations such as clean buckets or magnetic wall strips
      • Violation Score: 5
    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Back main and screen door observed wedged open.
      • Corrective Action(s): Keep at least the screen door closed unless actively shipping goods.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Minor food debris/grease observed under wok cooking line
      • Upper shelves of kitchen sticky/food debris
      • Corrective Action(s): You must clean, degrease and disinfect under the cooking lines daily all the way to the back wall
      • Clean and sanitize all upper shelves in the kitchen at least monthly
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation (CORRECTED DURING INSPECTION): Some employee personal effects observed in the dry storage area shelves and dishwasher upper shelves
      • Observed an attached hose to a utility sink that extends past the fill-line of sink compartment -was submersed in the water
      • Corrective Action(s): Store ALL personal worker effects in the designated room next to the bar (ie. bags, coats, shoes)
      • Either cut the hose to above the fill-line or remove to protect the water supply -operator removed the hose
      • Violation Score: 1
  13. Follow-Up Inspection

    0 infractions

  14. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Foods stored above the insert fill-line of the preparation cooler -temperature at 8 deg C for the fish
      • Corrective Action(s): Discarded the foods.
      • Do not store foods at insert level above the 2nd indented line of inserts
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Multiple wet towels stored on kitchen counters
      • Corrective Action(s): Store the wiping towels in the sanitizer solutions
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): -Some foods in main Walk-in cooler are double stacked without a barrier inbetween
      • -Raw eggs stored above cooked foods in Walk-in cooler
      • -Some foods not covered in main Walk-in cooler and Walk-in freezer
      • Corrective Action(s): -Do not double stack food containers without a barrier inbetween
      • -Store raw eggs / raw meats / raw seafoods below other foods
      • -Cover foods to protect from contamination
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: -Some grease and food debris observed under cooking line woks
      • -Upper shelves in the kitchen in front of the woks/deep fryers have not been cleaned for many months -filthy
      • Corrective Action(s): -Clean and disinfect nightly under the cooking line woks
      • -Organize all upper shelves in the kitchen -discard any unrelated materials for kitchen duties -clean and sanitize all upper shelves
      • Violation Score: 9
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation (CORRECTED DURING INSPECTION): Personal effects such as coats/sweaters stored on upper shelves in the kitchen
      • Corrective Action(s): Place all employee personal effects in the coat room next to the bar
      • Violation Score: 1
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation (CORRECTED DURING INSPECTION): Piles of newspapers on upper shelves of kitchen -use is unknown
      • Corrective Action(s): Discard newspapers
      • Violation Score: 3
  15. Follow-Up Inspection

    0 infractions

  16. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): High temperature washer not achieving minimum rinse temperature: waited >30minutes for warmup and five cycles tested showing 64-68 deg C at plate level (minimum 71 deg C)
      • Corrective Action(s): Repair washer and rinse temperature gauge
      • Operator called serviceman -will be coming in the afternoon
      • Manual Wash any dishware in the meantime
      • Daily temperature log for the rinse cycle
      • Violation Score: 25
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: Bar handwash sink -dispenser has no paper towels
      • Corrective Action(s): Re-stock paper towels
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some old mouse droppings/debris under the dishwasher area
      • Corrective Action(s): Clean and disinfect
      • -Have Dashing Pest Control come in immediately for re-assessment (3 months since last visit) -email me a copy of this report
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: -Floor sheet metal under the cooking line -some portions are warping up -food/debris can get lodged underneath
      • -Multiple foods stored in the walk-way of the Dim-Sum Walk-in cooler
      • Corrective Action(s): -Re-seal the sheet metal to the flooring
      • -Do not store foods in the walk-way area of the Walk-in coolers -on the shelves
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: -3-door undercounter cooler -the compressor has frozen over -door was left open while the restaurant was closed as per operator air temperatures are ranging between 7-10 deg C -no perishables were stored in the fridge
      • -High temperature washer not achieving minimum rinse temperature. Rinse temperature dial is not registering
      • Corrective Action(s): -Repair the fridge and washer
      • Violation Score: 9
  17. Follow-Up Inspection

    0 infractions

  18. Follow-Up Inspection

    0 infractions

  19. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Dim Sum Walk-in cooler was being repaired at time of inspection by a serviceman -air temperatures were ranging between 4 and 10 deg C
      • Corrective Action(s): Remove all foods from the cooler while it is being repaired.
      • Do not store foods in fridges that are incapable of being maintained at or below 4 deg C
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): -Pooled raw egg again observed - the pooled egg was stored on ice on the kitchen line.
      • -Open large trays of beef stomach directly stored under the utility sinks -this despite signs posted in english/chinese not to store foods under the sinks
      • NOTE: both above citations are REPEAT infractions from the past two routine inspections conducted on April 16, 2019 and July 24, 2019
      • Ticket #AH29459220 issued attached
      • Corrective Action(s): -Do not store and pool raw eggs -once cracked open they must be cooked immediately
      • -Do not store foods under sinks as they have a tendency to leak non-potable water
      • Violation Score: 15
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Some mouse droppings observed behind rice buckets in the dry storage room
      • Corrective Action(s): Clean and disinfect immediately
      • NOTE: as per the Dashing Pest Control report from last week no pest activity was observed
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some mouse droppings observed in the dry storage area behind the rice buckets
      • NOTE did not observe foods tampered or contaminated
      • Corrective Action(s): Clean and disinfect immediately
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Dim Sum Walk-in cooler was being repaired at the time of inspection -air temperatures were showing 9 to 10 deg C
      • Corrective Action(s): Repair Walk-in cooler
      • Violation Score: 9
  20. Follow-Up Inspection

    0 infractions

  21. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Some wiping towels for food contact surfaces left on counters after use
      • Corrective Action(s): Maintain the wiping towels in your sanitizer solution buckets >100ppm chlorine residual
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): -Pooled eggs observed again and stored in the fridge -this was noted in the April 2019 routine inspection
      • -Some foods observed under sinks again -also noted in the April 2019 routine inspection
      • NOTE: repeat infractions will require escalation of enforcement such as ticket(s) and/or closure
      • Corrective Action(s): -Pooled eggs discarded
      • -Do not store foods directly under sinks as they have a tendency to leak non-potable water from the pipes
      • Operator is to review the BCCDC Pooling eggs guidelines with all workers (chinese and english versions)
      • Violation Score: 9
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Back main and screen doors has a large gap underneath
      • Corrective Action(s): Place door sweeps so as flush to the floor and better prevent rodent entry
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: -area under the cooking line for woks is grease laiden
      • -some foods stored on the floor in the dry storage area next to live fish tanks
      • NOTE: one shelf has the lowest level too close to the ground
      • Corrective Action(s): -Clean and disinfect nightly
      • -Store foods off the floor on the shelves
      • -ground clearance for shelves must be at minimum >15cm to ease cleaning underneath and monitoring of pests
      • Violation Score: 3
  22. Follow-Up Inspection

    0 infractions

  23. Routine Inspection

    2 infractions

    • 203 - Food not cooled in an acceptable manner [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): A pot of beef brisket soup sitting on kitchen counter -temperature at 33 deg C. Kitchen staff do not know how long it has been sitting there as a shift change just occurred
      • Corrective Action(s): Discarded beef brisket soup
      • Improper cooling observed
      • Follow your Food Safety Plan for proper cooling methods:
      • 60 deg C to 20 deg C within 2 hours: in ice bath and/or ice wand
      • 20 deg C to 4 deg C within 4 hours: in fridge
      • If in future inspection proper cooling is not followed you will be required to only cook and serve foods -no advanced food preparation will be allowed
      • Violation Score: 5
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Cleaver stored between chopping block and table -unsanitary area
      • Corrective Action(s): Dishwash cleaver.
      • Store utensils in clean and sanitary areas -such as the knife block, or magnetic wall strips or clean washable containers
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handwash sink next to cooking line blocked off with buckets of bulk foods
      • Corrective Action(s): A clear pathway is required to access handsinks at all times
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): -Pooling and refrigerated storage of raw egg observed
      • -Foods stored directly under sinks
      • -A wooden makeshift basket filter observed in frying basket
      • Corrective Action(s): No pooling and refrigerated storage of raw egg allowed -BCCDC Documents on pooling eggs sent to manager -print out, review and attach with your Food Safety Plan
      • -Do not store foods under sinks -tendency to leak non-potable water
      • -the basket filter is not food safe and not durable to frying temperatures -discard
      • Violation Score: 3
      • 210 - Food not thawed in an acceptable manner [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): 2 trays of frozen fish sitting on kitchen counter -temperature at 1 deg C
      • Corrective Action(s): Improper thawing
      • Do not thaw perishables at room temperature
      • Operator relocated fish to fridge
      • Follow your Food Safety Plan for proper thawing:
      • -overnight in the fridge
      • -under cool running water in original plastic packaging
      • -as part of the cooking process
      • Violation Score: 1
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation (CORRECTED DURING INSPECTION): Back door wedged open -the adjoining hallway is shared with neighbouring tenants (uncontrolled area) and leads to the dumpster area
      • Corrective Action(s): Keep the back door closed at all times to better prevent pest entry
      • Violation Score: 3