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Lookout Society - Alexander - KITCHEN

346 Alexander St, Vancouver BC V6A 1C4 · Food Service Establishment 1

Official record from Vancouver Coastal →View on Google Maps →

Details

Google rating
4.0 / 5 (8)

Contact details, hours and reviews from Google Maps

Inspection summary

Lookout Society - Alexander - KITCHEN has been inspected 19 times by Vancouver Coastal Health since September 16, 2015. The most recent inspection, on June 23, 2026, recorded 1 infraction.

5 of 19 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pests, Cleaning and sanitizing and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 7 times across 6 separate inspections, most recently on June 23, 2026. For example: The premises is free of pests.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 6 times across 6 separate inspections, most recently on July 19, 2023. For example: The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 6 times across 5 separate inspections, most recently on July 12, 2023. For example: Food is handled in a sanitary manner and is not subject to contamination.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on September 16, 2015. For example: Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 7 times across 5 separate inspections, most recently on April 16, 2025. For example: Operator of a food service establishment has developed, maintained, and followed approved written procedures to ensure that a health hazard does not occur.

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

19 inspections

  1. Routine

    1 infraction

    • The premises is free of pests.
      • Premises has signs of rodent activity.
      • Premises has signs of insect activity.
  2. Routine Follow-up

    1 infraction

    • The premises is free of pests.
      • Premises has signs of rodent activity.
  3. Routine

    2 infractions

    • The premises is free of pests.
    • The premises is free of conditions that lead to harbouring, breeding and entry of pests.
  4. Routine Follow-up

    0 infractions

  5. Routine

    2 infractions

    • Operator of a food service establishment has developed, maintained, and followed approved written procedures to ensure that a health hazard does not occur.
      • Temperature records are not being used to monitor critical limits.
    • The premises is free of pests.
      • Premises has signs of rodent activity.
  6. Routine Follow-up

    1 infraction

    • The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
  7. Routine Follow-up

    3 infractions

    • The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
    • Food is handled in a sanitary manner and is not subject to contamination.
    • The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
  8. Routine

    3 infractions

    • The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
      • Permit to Operate is not posted in a conspicuous location.
    • All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
      • Sanitizing solution is not present or at an improper concentration.
    • The premises is free of pests.
      • Premises has signs of rodent activity.
  9. Routine

    1 infraction

    • The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
  10. Request

    0 infractions

  11. Routine

    0 infractions

  12. Routine

    0 infractions

  13. Routine

    1 infraction

    • The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
      • Equipment, utensils and/or food contact surfaces are not in a condition that ensures safe and sanitary food handling.
  14. Routine Follow-up

    1 infraction

    • Food is handled in a sanitary manner and is not subject to contamination.
      • Food is not stored off of floor.
  15. Routine

    1 infraction

    • Food is handled in a sanitary manner and is not subject to contamination.
      • Food is not stored off of floor.
  16. Routine

    2 infractions

    • Food is handled in a sanitary manner and is not subject to contamination.
      • Food is not protected from contamination during transportation, display, storage or preparation.
    • The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
  17. Routine

    0 infractions

  18. Routine

    4 infractions

    • Food is handled in a sanitary manner and is not subject to contamination.
      • Food is not protected from contamination during transportation, display, storage or preparation.
      • Food is not stored off of floor.
    • Each employee washes their hands as often as necessary to prevent the contamination of food.
      • Hand washing stations are not properly supplied and maintained.
    • An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
      • Food safety plan is not developed.
      • Temperature records are not being used to monitor critical limits.
    • A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
      • Sanitation plan is not developed.
  19. Routine

    4 infractions

    • Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
      • Potentially hazardous food is not stored, displayed or transported at a temperature of 4°C or below.
    • An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
      • Food safety plan is not developed.
    • A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
      • Sanitation plan is not developed.
      • Sanitizer levels are not being monitored and recorded.
    • The premises is free of pests.

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Monika Makowski Gorman

    That was more than several years ago but all I have is terrible memories. I don't know but I hope that things have changed. I was transferred from New Westminister to the Lookout on Alexander St. with my tiny dog that had terminal cancer. After four days the shelter security looked through my private locker where I had my last $70 in cash (I was saving it for the dog food). Unfortunately the money was taken from me by the security right in front of me. After complaining to the front desk I was warned that my dog will be taken away from me next morning to be put to death. I was told that if I agree to have the $70 taken away from me then I'll be allowed to accompany my dog to the vet while she will be put to death by the order of the shelter. After we came back from the veterinary clinic (without my dog) I was not allowed to come into the shelter. I wasn't allowed to collect any of my possessions or any of my clothes. I was left on the sidewalk without anything and without my dog. I wasn't even allowed to come in and use the phone. It was the morning before that day's Chrismas Evening. After my Mom's suicide, my Dad's disapearance, after becoming homeless, the shelter ordered my dog to be murdered and I was thrown out back on the street on December 24th. The Lookout shelter stole my last $70 and I was left out on the sidewalk. Later that night while searching for a place to stay I was taken and locked up and kept in a room in south Vancouver for the next two and a half months with no medication, almost no food by a sick man that would not let me go. He abused me in every possible way every day. He took me to Vancouver Island once where he tried to lock me up in his sister's basement storage under her house. Fortunately his sister didn't want to be involved in his criminal plans and she was worried about the police possibly searching for me in near future. The weirdo took me back to his room but he was already making plans on moving and he didn't know how to get rid of me without getting in trouble. Him and his neighbor made plans to get rid of me without letting me talk. The neighbor' s girlfriend came into the room where I was kept next day while my abuser was at his job site during the day. The woman told her boyfriend that she needs to use me to help her carry a heavy box from a hotel near by. She told me to walk away from her and forget about what has happened to me. The night before that woman overheard the plans the two men made for me. She never told me what the plans were but she said that she didn't want to have me on her concience for the rest of her life. She let me be free again. That afternoon I came back to the Downtown Eastside as I had nowhere else to go. Those are the memories of the "help" that I received from the Lookout shelter and how they put me in a very dangerous situation. I sure hope that nothing similar ever happens to any homeless person in distress especially on the morning of Christmas Eve after losing the whole family, the place to live and then the bed in the shelter that was my last hope until I was left out on the cold street in December, after taking my last money away from me, after killing my sick doggie and after taking all of my last posessions. I don't think I could ever forget that extremely volunareble time in my life when the Lookout shelter treated me and my small dog with such extreme disrespect. Back then I didn't know where to go to get any help so I ended up to be a prisoner of a sick and very abusive, drug addicted man that had a job and appeared to be a completely normal and a safe individual that probably would never be suspected of keeping me as a prisoner, locking me up, of abusing me in every possible mental and every physical way while making plans with another man to secretly get rid of me so that he would never be accused of any crime. I was lucky that one woman had a concience and she took it into her hands to let me go free so that I could survive. Thank you unknown to me small woman.

  • Stephen Dzienis

    The Lookout is an emergency shelter that we refer people to at my place of work. It's a safe place with quality service and awesome employees. I know that people are looked after well at the lookout.

  • Judy Lylyk

    Good place for you and a pet if you need an emergency shelter.

  • Dominik Plempe

    These folks help many, many people, and that's what it's all about! Thank you for your service.

  • Daniel Wiseman
  • Monika Makowski Gorman

    That was more than several years ago but all I have is terrible memories. I don't know but I hope that things have changed. I was transferred from New Westminister to the Lookout on Alexander St. with my tiny dog that had terminal cancer. …

  • Stephen Dzienis

    The Lookout is an emergency shelter that we refer people to at my place of work. It's a safe place with quality service and awesome employees. I know that people are looked after well at the lookout.

  • Judy Lylyk

    Good place for you and a pet if you need an emergency shelter.

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