Lost Lake Lodge Spa
4660 Blackcomb Wy, Whistler BC V8E 0Z1 · Hot Tub
Inspection summary
Lost Lake Lodge Spa has been inspected 27 times by Vancouver Coastal Health since February 5, 2016. The most recent inspection, on December 23, 2025, found no infractions.
8 of 27 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 24 times across 17 separate inspections, most recently on December 12, 2025. For example:
The pool alkalinity is properly maintained
Chemicals and toxic substancesHigher risk
Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.
Recorded 3 times across 3 separate inspections, most recently on September 17, 2018. For example:
Chemicals are stored in a safe manner and location
Food temperature controlHigher risk
Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.
Recorded once on September 17, 2018. For example:
The pool water temperature is properly maintained
Equipment and utensilsLower risk
Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.
Recorded 3 times across 3 separate inspections, most recently on July 10, 2025. For example:
Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
Other findingsLower risk
Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.
Recorded 3 times across 3 separate inspections, most recently on December 2, 2025. For example:
The heat trace system is functioning properly and keeps deck clear of snow and ice.
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
27 inspections
- Routine Follow-up
0 infractions
- Routine Follow-up
1 infraction
- The pool alkalinity is properly maintained
- Total Alkalinity is too high and is not at a level to maintain chemically balanced pool water.
- The pool alkalinity is properly maintained
- Routine
1 infraction
- The heat trace system is functioning properly and keeps deck clear of snow and ice.
- The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
- The heat trace system is functioning properly and keeps deck clear of snow and ice.
- Routine
2 infractions
- The pool disinfectant is properly maintained
- Free available chlorine is in excess of 10 ppm.
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
- The pool disinfectant is properly maintained
- Routine
2 infractions
- The pool alkalinity is properly maintained
- Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
- The heat trace system is functioning properly and keeps deck clear of snow and ice.
- The pool alkalinity is properly maintained
- Routine
1 infraction
- The pool combined chlorine level is properly maintained
- The pool combined chlorine level is greater than or equal to 1.0 ppm
- The pool combined chlorine level is properly maintained
- Routine Follow-up
1 infraction
- The operator maintains the pool in good repair.
- Routine
2 infractions
- The pool alkalinity is properly maintained
- Alkalinity is not between 80 ppm and 120 ppm
- The operator maintains the pool in good repair.
- The pool alkalinity is properly maintained
- Routine Follow-up
0 infractions
- Routine Follow-up
0 infractions
- Routine
2 infractions
- The pool combined chlorine level is properly maintained
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Routine
1 infraction
- The heat trace system is functioning properly and keeps deck clear of snow and ice.
- The heat trace system or other method of preventing ice build-up on the pool deck is inadequate
- The heat trace system is functioning properly and keeps deck clear of snow and ice.
- Request
0 infractions
- Routine
1 infraction
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Routine Follow-up
1 infraction
- The pool disinfectant is properly maintained
- Routine
3 infractions
- The pool combined chlorine level is properly maintained
- The pool is clean, clear of obstructions, and adequately supplied
- An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
- Pool safety plan is not adequately developed.
- Routine Follow-up
0 infractions
- Routine
2 infractions
- The pool alkalinity is properly maintained
- The pool cyanuric acid stabilizer level is properly maintained
- Routine
2 infractions
- The pool pH level is properly maintained
- pH level is not within 7.2 and 7.8
- The pool cyanuric acid stabilizer level is properly maintained
- The cyanuric acid stabilizer level is greater than 80 ppm
- The pool pH level is properly maintained
- Routine
4 infractions
- The pool water temperature is properly maintained
- The hot tub temperature is in excess of 40°C
- The pool pH level is properly maintained
- The pool cyanuric acid stabilizer level is properly maintained
- Chemicals are stored in a safe manner and location
- Chemicals are stored directly on the floor.
- The ventilation in chemical storage areas is inadequate.
- The pool water temperature is properly maintained
- Routine
3 infractions
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
- Chemicals are stored in a safe manner and location
- Chemicals are stored directly on the floor.
- Daily pool records are adequately maintained and available on site
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Routine
1 infraction
- Daily pool records are adequately maintained and available on site
- Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
- Daily pool records are adequately maintained and available on site
- Routine
0 infractions
- Routine Follow-up
0 infractions
- Routine
2 infractions
- Pool water velocity and recirculation rate is properly maintained
- Chemicals are stored in a safe manner and location
- Routine Follow-up
0 infractions
- Routine
2 infractions
- The pool disinfectant is properly maintained
- Chlorine Cyanurate is less than 2.0 ppm at temperature > 30°C
- Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
- Flow meter is not functioning correctly
- The pool disinfectant is properly maintained
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