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MarketPlace IGA #16

489 Robson St, Vancouver BC V6B 2B9 · Tobacco Retail

Official record from Vancouver Coastal →

Inspection summary

MarketPlace IGA #16 has been inspected 23 times by Vancouver Coastal Health since March 9, 2023. The most recent inspection, on September 16, 2026, recorded 4 infractions.

15 of 23 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 8 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Handwashing and staff hygieneHigher risk

    Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on June 24, 2025. For example: Tobacco retail authorization license posted in a conspicuous place

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 15 times across 8 separate inspections, most recently on September 16, 2026. For example: Information Sheet

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on June 24, 2025. For example: Municipal business license posted in a conspicuous place

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 16 times across 8 separate inspections, most recently on September 16, 2026. For example: Review with clerk/manager/owner

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

23 inspections

  1. Routine

    4 infractions

    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  2. MTS Compliance

    0 infractions

  3. MTS Compliance

    0 infractions

  4. MTS Compliance

    0 infractions

  5. Routine

    4 infractions

    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  6. MTS Compliance

    0 infractions

  7. MTS Compliance

    0 infractions

  8. MTS Compliance

    0 infractions

  9. MTS Compliance

    0 infractions

  10. Routine

    6 infractions

    • Municipal business license posted in a conspicuous place
    • Tobacco retail authorization license posted in a conspicuous place
    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  11. Routine

    4 infractions

    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  12. MTS Compliance

    0 infractions

  13. MTS Compliance

    0 infractions

  14. MTS Compliance

    0 infractions

  15. Routine

    4 infractions

    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  16. MTS Compliance

    0 infractions

  17. Routine

    3 infractions

    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  18. MTS Compliance

    0 infractions

  19. Routine Follow-up

    0 infractions

  20. Routine

    4 infractions

    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  21. MTS Compliance

    0 infractions

  22. MTS Compliance

    0 infractions

  23. Routine

    6 infractions

    • Municipal business license posted in a conspicuous place
    • Tobacco retail authorization license posted in a conspicuous place
    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge

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