Massey Theatre Concession
735 8th Ave, New Westminster · Restaurant
Inspection summary
Massey Theatre Concession has been inspected 8 times by Fraser Health Authority since August 18, 2017. The most recent inspection, on May 27, 2025, recorded 1 infraction.
3 of 8 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Cleaning and sanitizing and Protecting food from contamination.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 3 times across 3 separate inspections, most recently on June 19, 2024. For example:
308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded once on June 27, 2019. For example:
209 - Food not protected from contamination [s. 12(a)]
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 2 times across 2 separate inspections, most recently on May 27, 2025. For example:
212 - Operator has not provided acceptable written food handling procedures [s. 23]
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded once on September 29, 2023. For example:
101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
8 inspections
- Routine Inspection
1 infraction
- 212 - Operator has not provided acceptable written food handling procedures [s. 23]
- Observation: Temperature logs are not being maintained.
- Corrective Action(s): Start recording all cooler temperatures regularly.
- Violation Score: 1
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Observation: Garbage bin under the hand sinks in the front service area hadn't been emptied since the last event which was this past Saturday. Flies noted inside the cupboard. Holes noted at the base of the cupboards as well.
- Corrective Action(s): Ensure that staff empty all the garbage bins immediately after an event. Seal all the holes.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: The hot water tap of the hand sink on the left at the front service area of the concession is leaking.
- Corrective Action(s): Repair the leak
- Violation Score: 3
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: Manager does not have FS level 1 or equivalent certification.
- Corrective Action(s): Get certification as discussed.
- Violation Score:
- 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
- Observation: In operator's absence, at least one staff on duty must have FS level 1 or equivalent certification.
- Corrective Action(s): Get staff certified as required.
- Violation Score: 1
- 212 - Operator has not provided acceptable written food handling procedures [s. 23]
- Follow-Up Inspection
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: 1) Dishwasher is leaking.
- 2) There's no detectable sanitizer in the rinse cycle.
- Corrective Action(s): 1) Repair the leak.
- 2) Get the unit serviced again.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Routine Inspection
1 infraction
- 212 - Operator has not provided acceptable written food handling procedures [s. 23]
- Observation: Temperature logs are not being maintained consistently.
- Corrective Action(s): Ensure that temperature logs are maintained daily.
- Violation Score: 1
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Dishwasher in the concession is not able to attain 71 degC at plate level. It doesn't have any sanitizer hookup either.
- Corrective Action(s): Get this addressed.
- Violation Score: 3
- 212 - Operator has not provided acceptable written food handling procedures [s. 23]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): There was no sanitizer available for use e.g. bleach and water solution
- Corrective Action(s): Always have a food grade sanitizer available for sanitizing surfaces and for washing equipment. Equipment/tools must be washed, rinsed and sanitized in a sanitizer solution prior to air drying.
- Violation Score: 5
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
- Observation: 1) Concession kitchen has been renovated without Fraser Health Approval. A dishwasher has been installed along with a 2-compartment commercial sink in the back kitchen area. A display cooler has been added to the front.
- 2) The staff room has been converted to a kitchen for future food prep and cleaning purposes. This space has equipment in it already but isn't in use at the moment.
- 3) There's no hand soap or paper towel dispensers at the 2-compartment sink in the kitchen concession.
- Corrective Action(s): 1) Cease any further changes to the concession kitchen. You cannot make changes to the kitchen without obtaining Fraser Health approval first. Your permit is restricted to single use utensils and take out only so reuseable dishes are not permitted for use. Submit revised floor plans for approval.
- 2) Submit floor plans for the converted staff kitchen that will be used as a prep kitchen in the future.
- 3) Install soap and paper towel dispensers at the back 2-compartment sink in the concession kitchen.
- Violation Score: 5
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
0 infractions
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Both steamer wands of the espresso machine were being soaked in small cups of water. The water in the first cup as well as the wand were slimy!
- Corrective Action(s): As discussed, remove the parts and wash them separately using bleach/water solution to sanitize them in the end. DO NOT leave wands soaking in water especially when the concession isn't in operation daily.
- Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: Ice scoop is being stored directly on the counter.
- Corrective Action(s): As discussed, always store the ice scoop in a clean, washable container.
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
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