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METROPOLITAN FAMILY SERVICES

3255 N CENTRAL AVE, CHICAGO, IL 60634 · Children's Services Facility

Inspection summary

METROPOLITAN FAMILY SERVICES has been inspected 12 times by Chicago Department of Public Health since November 10, 2016. The most recent inspection, on May 27, 2026, found no infractions.

3 of 12 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Handwashing and staff hygiene and Pests.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on August 20, 2021. For example: NON-FOOD/FOOD CONTACT SURFACES CLEAN

  • Handwashing and staff hygieneHigher risk

    Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on August 10, 2020. For example: ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food, supplies and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on September 23, 2025. For example: INSECTS, RODENTS, & ANIMALS NOT PRESENT

  • Food source, labelling and allergensHigher risk

    Food and other products must come from approved sources, stay in labelled containers and be thrown out when spoiled, expired or damaged. Labelling also matters for allergies: an unlabelled container can hide an allergen.

    Recorded once on November 10, 2016. For example: FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 10 times across 5 separate inspections, most recently on August 16, 2023. For example: FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Canvass

    0 infractions

  2. License

    1 infraction

    • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
      • OBSERVED OUTDOOR WOODSHED WITHOUT DOOR. NOTED SCRAP WOOD AND MATERIALS ON THE FLOORS AND APPROXIMATELY 15 LARGE RODENT DROPPINGS IN NORTHWEST CORNER OR SHED. INSTRUCTED TO INSTALL SHELVES TO ELEVATE MATERIALS FROM GROUND. REMOVE, CLEAN AND SANITIZE AREAS WHERE RODENT DROPPINGS ARE SITED AND INSTALL A DOOR WITH A TIGHT-FITTING SEAL TO PREVENT PEST ENTRY AND HARBORAGE.
  3. Canvass

    0 infractions

  4. License

    4 infractions

    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED A TORN DOOR GASKET INSIDE OF THE KITCHEN REFRIGERATOR #3.INSTRUCTED TO REPLACE THE TORN DOOR GASKET AND MAINTAIN.
    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED STAINED CUTTING BOARDS STORED ON KITCHEN STORAGE RACK.INSTRUCTED TO RESURFACE OR REPLACE THE CUTTING BOARDS AND MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • INSTRUCTED TO REMOVE ACCUMULATION OF DUSTS ON KITCHEN CEILING VENTILATION COVER AND MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • INSTRUCTED TO DETAIL CLEAN KITCHEN EXHAUST HOOD/FILTERS TO REMOVE ACCUMULATION OF GREASE BUILD-UP AND MAINTAIN.
  5. Canvass

    0 infractions

  6. License

    3 infractions

    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • INSTRUCTED TO DETAIL CLEAN AND MAINTAIN EXTERIOR SURFACES OF STOVE, HOOD AND FILTERS WITH DUST ACCUMULATION IN THE KITCHEN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • INSTRUCTED TO REPLACE MISSING FLOOR BASEBOARD BEHIND/SIDE OF GREASE BOX INSIDE COUNTER CABINET IN THE KITCHEN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • INSTRUCTED TO CLEAN AND MAINTAIN FLOORS WITH GREASE ACCUMULATION UNDER AND AROUND STOVE AND IN BETWEEN DISHMACHINE IN THE KITCHEN.
  7. Canvass

    1 infraction

    • 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
      • INSTRUCTED TO PROVIDE HAND WASHING SIGNAGE AT ALL HANDSINK.
  8. License

    2 infractions

    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED TIN FOIL LINERS AT HOT LINE EQUIPMENT AND INSIDE REACH-IN COOLERS.INSTRUCTED MANAGEMENT TO REMOVE TIN FOIL LINERS. CORE VIOLATION
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED FLOORS BEHIND HOT LINE EQUIPMENT DIRTY.INSTRUCRED MANAGEMENT TO DETAIL CLEAN FLOORS. CORE VIOLATION
  9. Canvass

    4 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • OBSERVED NO EMPLOYEE HEALTH POLICY ON SITE.INSTRUCTED MANAGEMENT TO PROVIDE AN EMPLOYEE HEALTH POLICYBY THE WITHIN 90 DAYS VIOLATION PF 7-38-012(a) CITATION NOT ISSUED
    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • OBSERVED NO CLEAN UP POLICY ON SITE.INSTRUCTED MANAGEMENT TO HAVE A WRITTEN POLICY WITHIN 90 DAYS VIOLATION#PF 7-38-005 CITATION NOT ISSUED
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED INTERIOR OF REACH-IN REFRIGERATORS WITH FOOD ENCRUSTED AT BOTTOM OF UNITS.INSTRUCTED MANAGEMENT TO CLEAN REFRIGERATORS.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FLOORS DIRTY BEHIND REFRIGERATORS AND AROUND GREASE TRAP ADJACENT TO 3-COMP SINK.INSTRUCTED MANAGEMENT TO CLEAN FLOORS AT THESE AREAS.
  10. Recent Inspection

    4 infractions

    • 31. CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
      • ALL CLEAN UTENSILS, POTS,PANS, FOOD CONTAINERS, TRAYS, MUST BE STORED UPSIDE DOWN/INVERTED TO PREVENT DUST ACCUMULATION AND POSSIBLE CONTAMINATION.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST CLEAN THE FLOOR BEHIND AND UNDER THE DISH MACHINE,INSIDE THE STORAGE ROOM IN THE BASEMENT AND FLOOR INSIDE THE SUPPLY ROOM /MOP SINK ROOM AND MAINTAIN. ELEVATE ITEMS/ARTICLES OFF THE FLOOR IN THE SUPPLY ROOM TO HAVE AN EASY ACCESS IN CLEANING THE FLOOR.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • FILTER AND HOOD WITH DUST ACCUMULATED. MUST CLEAN, REMOVE DUST AND MAINTAIN.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • BURNED OUT LIGHT BULB ON THE HOOD/CANOPY IN THE KITCHEN COOK LINE. MUST REPLACE LIGHT BULB AND MAINTAIN.
  11. Canvass

    4 infractions

    • 31. CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
      • ALL CLEAN UTENSILS, POTS,PANS, FOOD CONTAINERS, TRAYS, MUST BE STORED UPSIDE DOWN/INVERTED TO PREVENT DUST ACCUMULATION AND POSSIBLE CONTAMINATION.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST CLEAN THE FLOOR BEHIND AND UNDER THE DISH MACHINE,INSIDE THE STORAGE ROOM IN THE BASEMENT AND FLOOR INSIDE THE SUPPLY ROOM /MOP SINK ROOM AND MAINTAIN. ELEVATE ITEMS/ARTICLES OFF THE FLOOR IN THE SUPPLY ROOM TO HAVE AN EASY ACCESS IN CLEANING THE FLOOR.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • FILTER AND HOOD WITH DUST ACCUMULATED. MUST CLEAN, REMOVE DUST AND MAINTAIN.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • BURNED OUT LIGHT BULB ON THE HOOD/CANOPY IN THE KITCHEN COOK LINE. MUST REPLACE LIGHT BULB AND MAINTAIN.
  12. License

    4 infractions

    • 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
      • COOKED/PREPARED FOODS NOT LABEL IN REACH IN COOLER, INSTRUCTED TO DO SO,
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • GASKETS TO REFRIGERATOR # 3 IN POOR REPAIR, INSTRUCTED TO REPAIR,
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • VENTS ABOVE COOKING EQUIPMENT NOT CLEAN, INSTRUCTED TO CLEAN DAILY,
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • LIGHT SHIELDS NOT CLEAN IN PREP AREA, INSTRUCTED TO CLEAN DAILY,

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