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MPA Virginia House - Mental Health

1754 W 11th Ave, Vancouver BC V6J 2C3 · Mental Health

Official record from Vancouver Coastal →

Inspection summary

MPA Virginia House - Mental Health has been inspected 7 times by Vancouver Coastal Health since November 9, 2021. The most recent inspection, on March 27, 2026, recorded 3 infractions.

1 of 7 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 3 infractions recorded. The higher-risk findings here relate to: Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on November 9, 2021. For example: Water accessible to a person in care, from any source, is not to exceed 49° Celsius [RCR Sec 17]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 12 times across 5 separate inspections, most recently on March 27, 2026. For example: There is an emergency plan displayed in a prominent place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for evacuation and how persons in care will be cared for [RCR Sec 51(1),(4)]

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 3 times across 3 separate inspections, most recently on July 23, 2025. For example: Community Care Facilities Licensing has been immediately notified of any changes in the information provided under section 7 [RCR Sec 8(1)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on March 27, 2026. For example: Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 2 times on November 9, 2021. For example: Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Routine

    3 infractions

    • There is an emergency plan displayed in a prominent place that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for evacuation and how persons in care will be cared for [RCR Sec 51(1),(4)]
      • Emergency plan does not include all required elements.
    • Care plans take into account the persons in care's unique abilities, physical, social and emotional needs, and cultural and spiritual preferences [RCR Sec 81(2)(b); Bill of Rights 1(b)]
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
  2. Routine Follow-up

    1 infraction

    • Community Care Facilities Licensing has been immediately notified of any changes in the information provided under section 7 [RCR Sec 8(1)]
  3. Routine

    5 infractions

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • Community Care Facilities Licensing has been immediately notified of any changes in the information provided under section 7 [RCR Sec 8(1)]
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
      • There is no written policy and procedure regarding continuing education of managers and employees.
    • A record respecting complaints made and concerns expressed to the licensee under section 60 [dispute resolution], and the responses to them is kept [RCR Sec 89(1)]
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]
      • Employee performance is not reviewed regularly.
  4. Routine

    6 infractions

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • Care plans take into account the persons in care's unique abilities, physical, social and emotional needs, and cultural and spiritual preferences [RCR Sec 81(2)(b); Bill of Rights 1(b)]
    • The facility has written policies and procedures as prescribed by the regulation [RCR Sec 85(2)(b-l)]
      • There is no written policy and procedure regarding continuing education of managers and employees.
    • Employee files contain the records required by this regulation [RCR Sec 86]
    • A record respecting complaints made and concerns expressed to the licensee under section 60 [dispute resolution], and the responses to them is kept [RCR Sec 89(1)]
    • Employee performance is reviewed regularly to ensure that they continue to meet the requirements of this regulation and demonstrates the competence required for their duties [RCR Sec 40(1),(3)]
      • Employee performance is not reviewed regularly.
  5. Routine

    1 infraction

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
  6. Routine Follow-up

    0 infractions

  7. Routine

    6 infractions

    • The facility has a written policy and procedure for obtaining consent, in accordance with Part 3 IC of the Health Care (Consent) and Care Facility (Admission) Act, before admitting an adult to the community care facility. [RCR Sec 85(2)(m)]
    • Water accessible to a person in care, from any source, is not to exceed 49° Celsius [RCR Sec 17]
    • Furniture and equipment meets the needs, of the persons in care, are compatible with the health safety and dignity, are well maintained, and clean. [RCR Sec 21]
      • Furniture is not compatible with the health, safety and dignity of the persons in care.
    • Rooms and common areas are well ventilated, in a good state of repair, safe and clean condition [RCR Sec 22(1)]
      • Rooms and common areas are not maintained in a good state of repair.
    • All rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis [RCR Sec 22(3)]
    • The facility keeps a record for each person in care with the information specified by the regulation [RCR Sec 78(1)]
      • Files lacks immunization status.

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