Mr Pretzels (Burnaby)

1157A - 4700 Kingsway, Burnaby · Restaurant

31 inspections

Follow-Up InspectionJan 30, 2026
0 infractions
Follow-Up InspectionJan 26, 2026
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Repeat Violation: Dust build-up on ceiling, wood panels and adjacent surfaces in front service area.
  - Corrective Action(s): Ceiling, wood panels, vent covers are to be thoroughly cleaned to remove all debris build-up from surfaces.
  - Violation Score: 9
Routine InspectionJan 19, 2026
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Repeat Violation: Dust build-up on ceiling, wood panels and adjacent surfaces in front service area.
  - Trace mouse droppings on floor by dough mixer.
  - Corrective Action(s): All ceiling surfaces are to be cleaned to remove all dust build-up.
  - Clean floor around dough mixer.
  - Violation Score: 9
Routine InspectionJul 2, 2025
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: Repeat violation: 4 rodent poison bait stations deployed within foodhandling / storage areas.
  - Corrective Action(s): Remove poison bait stations from the noted locations. Mechanical traps are to be used exclusively.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Dust build-up on upper walls, shelves and ceiling in front processing area and back dishwashing room.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of debris from surfaces.
  - Violation Score: 3
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: Single staff member on duty, does not have Foodsafe training.
  - Corrective Action(s): Staff is to obtain a certificate in Foodsafe or equivalent.
  - Violation Score: 1
Routine InspectionDec 2, 2024
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: 4 rodent poison bait stations deployed within foodhandling / storage areas. (adjacent to 3 compartment sinks, behind drink cooler, across from butter cooler, and under oven tray rack)
  - Corrective Action(s): Remove poison bait stations from the noted locations. Mechanical traps are to be used exclusively.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mouse droppings observed on floor in corners around butter storage cooler and behind trash can in customer area.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 3
Follow-Up InspectionAug 2, 2024
0 infractions
Follow-Up InspectionJul 30, 2024
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: 3 comp sink faucet head - faucet head is too short to reach left and right sink compartments to allow them to be conveniently filled.
  - Corrective Action(s): Replace current faucet head with a longer head that reaches all 3 sink chambers. Correction date: August 5, 2024.
  - Violation Score: 3
Routine InspectionJul 23, 2024
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Plugs missing for 3 compartment sinks, preventing staff from filling 3 sinks for manual dishwashing process.
  - Corrective Action(s): Provide plugs to fill all 3 compartments of dishwashing sinks.
  - Food equipment, food utensils and clean in place food contact surfaces must be manually cleaned and sanitized following the 4 step method;
  - 1)clean surface of debris using warm water and detergent,
  - 2)rinse surface with warm water,
  - 3)immerse for 2 minutes in 200 ppm Quaternary Ammonia sanitizer solution,
  - 4)allow surface of item to air dry before next use.
  - Staff obtained additional sink plugs to allow sink chambers to be filled during inspection.
  - Violation Score: 5
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Multiple mouse traps removed from postions and stored on shelf below 3 compartment sinks.
  - Both metal pest barriers removed from kitchen entrance thresholds and located in closet.
  - Corrective Action(s): Relocate traps to locations where deployed by pest control service.
  - Re-install pest proof barriers.
  - Provide copy of latest pest control report.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mouse droppings on floor behind corner cooler unit, behind door to dishwashing sinks room, and in corners by dough mixer / flour bin.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: 3 compartment sink faucet head is too short to fill sink compartments to left and right of center sink.
  - Corrective Action(s): Replace faucet head with a longer replacement to allow staff to easily fill all sink compartments for manual dishwashing.
  - Violation Score: 9
  - 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
  - Observation (CORRECTED DURING INSPECTION): No working thermometer available for monitoring temperature of counter top food warmer.
  - Corrective Action(s): Staff are to verify temperatures of food hot holding and cold storage units frequently.
  - Provide a new working thermometer to verify hot holding temperatures.
  - Staff obtained new probe thermometer during inspection.
  - Violation Score: 1
Follow-Up InspectionNov 30, 2023
0 infractions
Routine InspectionNov 23, 2023
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Package of weiners stored inside 3 compartment sinks, internal temperature 10 C
  - Corrective Action(s): Product discarded.
  - Potentially hazardous foods must be stored at 4 C or colder for food safety.
  - Violation Score: 5
  - 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Butter in hot holding unit 54 C
  - Corrective Action(s): To prevent microbial growth cooked potentially hazardous foods must be kept hot at 60 C or warmer.
  - Staff adjusted to warmer to heat product to 62 C
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation: Mulitple wiping rags in use without sanitizer prepared.
  - Test strips not available to staff to test prepared sanitizer strength.
  - Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (200 ppm Quaternary Ammonia, to be verified by test strip).
  - Provide test strips to verify Quaternary Ammonia sanitizer concentration.
  - Violation Score: 5
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Pest proof barriers for kitchen areas not in use.
  - Staff indicated the barriers are no longer used.
  - Corrective Action(s): Ensure barriers are used to exclude pests from food storage and processing areas.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mouse droppings observed on floor in corners under 3 compartment sinks and in corner adjacent to handsink.
  - Food debris collecting around back wheels of oven.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 3
Routine InspectionJul 28, 2023
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Trace mouse droppings around base of dough mixer.
  - Heavy dust build-up on ceiling ventilation covers and decorative wood panels.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 9
Follow-Up InspectionDec 1, 2022
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Mouse droppings on floor around coke cooler, behind milk crates and inside janitorial closet.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 9
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Front display warmer not operational, not in use.
  - Corrective Action(s): Front warmer display is to be repaired or replaced to maintain food at 60 C or hotter.
  - Until function is restored, food items that require hot holding are to be prepared only when ordered.
  - Provide response for plan to replace food warmer unit. Correction date: December 6, 2022
  - Violation Score: 9
Routine InspectionNov 25, 2022
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mouse droppings observed: on floor around corner Coke cooler, behind milk crates and inside janitorial closet.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Display food warmer is offline, not in use.
  - Corrective Action(s): Repair / replace food warmer to maintain food at 60 C or warmer.
  - Until function is restored, food items that require hot holding are to be prepared only when ordered.
  - Correction date: Nov 30, 2022
  - Violation Score: 9
Routine InspectionJun 16, 2022
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Trace mouse droppings in corner behind back Coke cooler unit and around base of mop sink.
  - Dust / Food debris on floor in corners of dishwashing room, under oven behind dough mixer.
  - Food debris on shelves inside both cooler units.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Correction date: June 17, 2022
  - Violation Score: 3
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: Single staff on duty does not have a Foodsafe certificate.
  - Corrective Action(s): Staff is to enroll and successfully complete a Foodsafe course. Correction date: July 17, 2022.
  - Violation Score: 1
Follow-Up InspectionJan 19, 2022
0 infractions
Routine InspectionJan 12, 2022
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation: Soiled butter bin stored in microwave.
  - Multiple soiled wiping rags on counters and within handsink. No sanitizer solution prepared.
  - Staff discussed food preparation counters are cleaned upon closing time in the evening.
  - Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (200 ppm Quaternary Ammonia, to be verified by test strip).
  - All food equipment, food utensils and food contact surfaces must be cleaned of all debris, then sanitized after use. Food equipment, utensils and work surfaces in constant use for the same purpose must be cleaned and sanitized a minimum of every 4 hours or when changing uses.
  - Provide supply of test strips to verify quaternary ammonia sanitizer strength.
  - Violation Score: 15
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: Inventory of latex disposable gloves onsite.
  - Corrective Action(s): Discard or remove latex gloves from premise.
  - Discontinue further use of latex gloves, as latex can pose a food allergen risk. If disposable gloves are used; vinyl, plastic or nitrile disposable gloves are suitable for safe foodhandling.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Food and debris noted on the following surfaces: microwave, microwave shelf and shelving below, floor / corners around coke cooler, and inside coke cooler adjacent to warmer.
  - Mouse droppings observed on floor in closet around mop sink, around corner coke cooler, around mixer, behind wheeled bins, and in corners of triple sink room.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 9
  - 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
  - Observation: Inventory of chemical detergent stored together with food.
  - Corrective Action(s): Chemical products are to be stored away from food and food equipment to not pose a cross contamination risk.
  - Violation Score: 3
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: Supervisor on duty does not have a Foodsafe certificate.
  - Corrective Action(s): Staff member is to obtain a certificate for successfully completing Foodsafe.
  - Violation Score: 1
Follow-Up InspectionJul 22, 2021
0 infractions
Follow-Up InspectionJul 20, 2021
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Additional cleaning required in the following locations: behind mop sink, floor perimeter of dishwashing room and floor corners around mixers and flour bin.
  - Date To Be Corrected By: July 22
  - Corrective Action(s):
  - Violation Score: 3
Routine InspectionJul 12, 2021
2 infractions
- 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION):
  - melted butter is being Stored in microwave overnight, melted butter is potentially harzardous food that required hot holding for at least 60 deg.C to prevent microbial contamination
  - Corrective action: discard the melted butter Stored in microwave and never Store melted butter in room temperature over night.
  - Corrective Action(s):
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation:
  - 1. Sanitizer bucket is not being used and wet wipping rags stored near hand sink was at 0ppm QUATS.
  - 2. All QUATS Solution were expired on 2020/11/15
  - 3. All dough making utensils and equipment are only being washed once per day after closing.
  - Corrective actions:
  - 1. Always Store wet used rags Should be Stored in Sanitizer Solution to prevent microbial Contamination.
  - 2. Replace all expired QUATS Solution
  - 3. Ensure all utensils used are being washed and Sanitized at least once every 4 hours.
  - Date To Be Corrected By: 2021/07/19
  - Corrective Action(s):
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION):
  - liquid hand soap was empty and unable to pump. Operator refilled liquid hand soap and fixed the pump on site.
  - Corrective action: Ensure hand sink is always supplied with hand soap to ensure proper hand washing.
  - Corrective Action(s):
  - Violation Score: 5
- 104 - Permit not posted in a conspicuous location [s. 8(7)]
  - Observation:
  - Unable to find health permit on site.
  - Corrective action: Find the health permit and post it in a prominent location
  - Date To Be Corrected By: 2021/07/19
  - Corrective Action(s):
  - Violation Score: 1
  - 209 - Food not protected from contamination [s. 12(a)]
  - Observation:
  - 1) Scoops are being Stored inside the dry storage items including flours, Spices and Sugar with handles touching the food. A porpously broken Scoop was being used to scoop out flour. broken plastic scoop used is a physical hazard when the broken plastic pieces entered food.
  - Corrective action: Do Not Store scoops directly into the dry Storage food items and replace the broken plastic Scoop.
  - Date To Be Corrected By: 2021/07/19
  - Corrective Action(s):
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation:
  - 1) flies noted around the counter area
  - 2) Rodent droppings noted under counter near the dough mixer, in corner area of the dish washing room, near mop sink and near drink coolers.
  - 3) A dead mice was noted in the pest trap box near microwave area.
  - Corrective action:
  - 1) place mechanical pest Control device near the Counter area to control flies infestation.
  - 2) clean and disinfect areas where rodent droppings were noted with 100ppm chlorine (1 tablespoon bleach with 1 litre water). Increase frequency of pest control service.
  - Date To Be Corrected By: 2021/07/19
  - Corrective Action(s):
  - Violation Score: 9
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation:
  - Hot holding unit for product display and Storage was broken 3 days ago. operator said repair technician may come in 1 - 2 days to fix the broken hot holding unit
  - Corrective action: fix the broken hot holding unit and do not Store any food inside for more than 2 hours until the unit is being fixed.
  - Date To Be Corrected By: 2021/07/19
  - Corrective Action(s):
  - Violation Score: 3
  - 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
  - Observation (CORRECTED DURING INSPECTION):
  - cleaner and sanitizer spray bottles were not labeled and may cause chemical contamination when misused.
  - Corrective action: label all cleaner and sanitizer spray bottles.
  - Corrective Action(s):
  - Violation Score: 3
Follow-Up InspectionJun 26, 2020
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Corner behind grease trap in janitorial closet - mouse droppings still present.
  - Corrective Action(s): Clean and disinfect area impacted by pest activity.
  - Violation Score: 3
Routine InspectionJun 19, 2020
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mouse droppings observed inside janitorial closet around base of mop sink and behind grease trap, also observed around / behind coke cooler for butter / weiners.
  - Food and debris collecting on floor behind equipment, under oven, and under 3 compartment sinks.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 3
Follow-Up InspectionOct 25, 2019
1 infraction
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Front entrance of premise allows for unobstructed access of pests into food preparation areas.
  - Corrective Action(s): Pest proofing measures are to be employed to prevent entrance of pests.
  - Physical barriers are to be used and must ensure that any gaps are no larger than 1 cm to effectively pest proof kitchen area from outer mall area. Correction Date: 2 months.
  - Glue boards can be deployed in series along the floor during closing to discourage pest movement into kitchen area.
  - Violation Score: 3
Follow-Up InspectionOct 18, 2019
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Repeat Violation:
  - Soiled wiping rags in use without sanitizer in front preparation area.
  - Wiping rags stored in container of 0 ppm Quaternay Ammonia in dishwashing area.
  - Sanitizer compartment of 3 compartment sink 400 ppm Quaternary Ammonia.
  - Both staff onsite not knowledgable how to prepare sanitizer at 200 ppm Quaternary Ammonia and how to use test strips to verify sanitizer concentration.
  - Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (200 ppm Quaternary Ammonia, to be verified by test strip).
  - Sanitizer compartment is to be filled with 200 ppm Quaternary Ammonia, verified with test strip.
  - Violation Score: 15
  - 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
  - Observation (CORRECTED DURING INSPECTION): Repeat Violation:
  - Staff observed performing multiple tasks, preparing food items and conducting cash transactions without washing their hands.
  - Corrective Action(s): Food handlers are to thoroughly wash their hands before commencing work. In particular, food handlers shall wash their hands each time after using the washroom, when returning from a break, after eating, after handling raw food products, or after any other activity where hands may become soiled (handling money, garbage, touching hair/eyes/mouth/nose etc.)
  - Violation Score: 5
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Front entrance of premise allows for unobstructed access of pests into food preparation areas.
  - Corrective Action(s): Pest proofing measures are to be employed to prevent entrance of pests. Physical barriers to be used must ensure any that no gaps are larger than 1 cm to effectively pest proof kitchen area.
  - Glue boards can be deployed in series along the floor during closing to discourage pest movement into kitchen area.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Mouse droppings on floor inside janitorial closet around both sides of mop sink.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 3
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: Both staff onsite do not have Foodsafe training.
  - Corrective Action(s): Additional staff are to obtain a certificate in Foodsafe.
  - Provide proof of Foodsafe course enrollement.
  - Violation Score: 1
Routine InspectionOct 11, 2019
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Wiping rags in use without sanitizer solution prepared.
  - Staff onsite not knowledgable on how to prepare or use sanitizer.
  - Staff not knowledgable how to follow manual dishwashing process.
  - Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (100 ppm chlorine, 1 tea spoon of bleach per 1 litre of water).
  - Food equipment, food utensils and clean in place food contact surfaces must be manually cleaned and sanitized following the 4 step method;
  - 1)clean surface of debris using warm water and detergent,
  - 2)rinse surface with warm water,
  - 3)immerse for 2 minutes in sanitizer solution (100 ppm chlorine)
  - 4)allow surface or item to air dry before next use.
  - Violation Score: 15
  - 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
  - Observation: Staff observed performing multiple tasks, preparing food items and conducting cash transactions without washing their hands.
  - Corrective Action(s): Food handlers are to thoroughly wash their hands before commencing work. In particular, food handlers shall wash their hands each time after using the washroom, when returning from a break, after eating, after handling raw food products, or after any other activity where hands may become soiled (handling money, garbage, touching hair/eyes/mouth/nose etc.)
  - Food handlers are to wash their hands with warm water and liquid soap and afterwards dry their hands with single use towels.
  - Violation Score: 5
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Front entrance to kitchen area provides open, unrestricted access to pests.
  - Corrective Action(s): Pest proofing measures are to be employed to prevent entrance of pests. Physical barriers to be used must ensure any that no gaps are larger than 1 cm to effectively pest proof kitchen area.
  - Glue boards can be deployed in series along the floor during closing to discourage pest movement into kitchen area.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mouse droppings and urine marks observed on the floor and in corners throughout the premise including: under the oven, behind dough mixer / food bins, around Coke cooler, inside janitorial closet, under the 3 compartment sink and along walls of dishwashing room.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
  - Violation Score: 9
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: Staff oniste do not have Foodsafe training.
  - Corrective Action(s): Additional staff are to obtain a certificate in Foodsafe to ensure atleast one trained staff is onsite at all times during operation.
  - Violation Score: 1
Follow-Up InspectionApr 17, 2019
0 infractions
Routine InspectionApr 12, 2019
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Food contents of coke cooler 16-20 C
  - Corrective Action(s): Product discarded.
  - To prevent microbial growth potentially hazardous foods such as meat products, cut vegetables, eggs and high moisture grains (soft noodles, soft rice) must be stored at 4 C or colder, unless needed for immediate preparation.
  - Violation Score: 15
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation: Wiping rags 0 ppm chlorine
  - Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (100 ppm chlorine, 1 tea spoon of bleach per 1 litre of water).
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation: Handsink papertowel dispenser is missing.
  - Corrective Action(s): Re-install papertowel dispenser at handsink
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Debris and mouse droppings observed in the following locations: Floor corners in customer ordering area, both sides of coke cooler, inside closet adjacent to mop sink, and corners under oven.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine) after cleaning.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: coke cooler 20 C
  - Corrective Action(s): Manager turned off breaker to cooler previous evening.
  - Re-activate cooler and verify it is operating at 4 C prior to use.
  - Violation Score: 9
Follow-Up InspectionOct 11, 2018
0 infractions
Routine InspectionOct 1, 2018
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mouse droppings observed on the floor in corners of the following areas: side rolling counter area, customer access area, janitorial closet, under oven, under oven rack cart, behind door and waste bins in back room.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine) after cleaning.
  - Violation Score: 9
Follow-Up InspectionApr 25, 2018
0 infractions
Routine InspectionApr 18, 2018
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Wiping rags stored in container 0 ppm chlorine.
  - Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (100 ppm chlorine, 1 tea spoon of bleach per 1 litre of water).
  - Violation Score: 5
  - 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
  - Observation (CORRECTED DURING INSPECTION): Staff not observed following proper handwashing procedures as neede.
  - Corrective Action(s): Food handlers are to thoroughly wash their hands before commencing work. In particular, food handlers shall wash their hands each time after using the washroom, when returning from a break, after eating, after handling raw food products, or after any other activity where hands may become soiled (handling money, garbage, touching hair/eyes/mouth/nose etc.)
  - Food handlers are to wash their hands with warm water and liquid soap and afterwards dry their hands with single use towels.
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Mouse activity observed in front service area behind dough mixers and in janitorial closet.
  - Corrective Action(s): Retain copies of all pest control service inspections onsite available for review.
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Mouse droppings and debris collecting on floor in corners of janitorial closet, back prep area and front prep area.
  - Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of food and debris from surfaces.
  - Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine) after cleaning.
  - Violation Score: 3
  - 403 - Employee lacks good personal hygiene, clean clothing and hair control [s. 21(1)]
  - Observation: Staff observed reusing disposable gloves.
  - Corrective Action(s): When foodhandlers use disposable gloves, new clean gloves must be worn following a handwashing procedure. Gloves are to be discarded after use. Gloves are to be changed after they have become contaminated or when changing duties would lead to cross contamination.
  - Violation Score: 3
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: At time of inspection no staff on shift with a Foodsafe certicate.
  - Corrective Action(s): A minimum of one Foodsafe trained staff is to be present on every shift.
  - Violation Score: 1
Routine InspectionDec 11, 2017
1 infraction
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Tongs for pretzels to put in to each bag stored in a container with bags; tongs had food debris on and the container was not cleaned and sanitized
  - Corrective Action(s): Required operator to replace tongs regularly (every 4 hours) with a clean pair of tongs
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Discussed manual dishwashing methods discussed; operator did not have sanitizing step at the end. Wash and rinse then dried with paper towel. Sanitizing step must be included.
  - Corrective Action(s): Required operator to have one of three-compartment sink to have sanitizing solution at all times; concentration of detected chlorine must be 100-200 ppm. ensure to get test strips for testing
  - Violation Score: 5