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PALM RESTAURANT

323 E WACKER DR, CHICAGO, IL 60601 · Restaurant

Inspection summary

PALM RESTAURANT has been inspected 15 times by Chicago Department of Public Health since June 15, 2010. The most recent inspection, on October 25, 2018, found no infractions.

3 of 15 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Food source, labelling and allergens, Pests and Cleaning and sanitizing.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food source, labelling and allergensHigher risk

    Food must come from approved suppliers, stay in labelled containers and be thrown out when it is spoiled or damaged, such as dented or swollen cans. Labelling matters for allergies: an unlabelled container can hide an allergen.

    Recorded 3 times across 3 separate inspections, most recently on May 25, 2018. For example: FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 3 times across 3 separate inspections, most recently on April 12, 2017. For example: NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on October 25, 2018. For example: WIPING CLOTHS: PROPERLY USED & STORED

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on October 25, 2018. For example: PERSONAL CLEANLINESS

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 21 times across 11 separate inspections, most recently on May 25, 2018. For example: CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

15 inspections

  1. License

    0 infractions

  2. Canvass

    5 infractions

    • 40. PERSONAL CLEANLINESS
      • FOOD HANDLERS WITH LONG BEARD NOT WEARING BEARD GUARD, INSTRUCTED TO WEAR.
    • 41. WIPING CLOTHS: PROPERLY USED & STORED
      • SANI BUCKETS STORED ON PREP TABLE, INSTRUCTED TO KEEP A WAY.
    • 52. SEWAGE & WASTE WATER PROPERLY DISPOSED
      • LEAKY PIPE UNDER 1ST FLOOR PREP AREA HAND WASH SINK, INSTRUCTED TO REPAIR.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • INSULATION COVERING IN WALK-IN COOLER IN POOR REPAIR, INSTRUCTED TO REPAIR AND MAINTAIN. PEELING PAINT ABOVE CLEAN UTENSILS RACK IN BASEMENT PREP AREA, INSTRUCTED TO REMOVE
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • INADEQUATE LIGHTING IN MAIN KITCHEN WALK-IN COOLER, INSTRUCTED TO PROVIDE ADEQUATE LIGHTING.
  3. Canvass

    3 infractions

    • 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
      • COOKED FOOD ( MEAT BALLS ) IN WALK-IN COOLER NOT DATED. INSTRUCTED TO DATE AND MAINTAIN.
    • 31. CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
      • CLEAR PLASTIC SMALL FOOD CONTAINER NOT AIR DRIED PROPERLY AFTER WASHING, INSTRUCTED TO AIR DRY, NO CLOTH IS ALLOWED FOR DRYING UTENSILS.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • WALK-IN COOLER COOLING LINES NOT INSULATED CAUSING CONDENSATION, INSTRUCTED TO INSULATE.
  4. Canvass

    0 infractions

  5. Canvass Re-Inspection

    0 infractions

  6. Canvass

    4 infractions

    • 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
      • OBSERVED 15 SMALL FLIES UNDER THE STAIRCASE IN THE DISH WASHING AREA AND 5 SMALL FLIES BEHIND THE BAR. INSTRUCTED CLEAN AND SANITIZE AFFECTED AREAS. RECOMMENDED CONTACTING PEST CONTROL FOR SERVICE. SERIOUS VIOLATION 7-38-020.
    • 24. DISH WASHING FACILITIES: PROPERLY DESIGNED, CONSTRUCTED, MAINTAINED, INSTALLED, LOCATED AND OPERATED
      • OBSERVED 3 COMPARTMENT SINK NOT MAINTAINED WITH DIRTY DISH WATER UNABLE TO DRAIN PROPERLY. WHEN WATER IS DRAINED IT OVERFLOWS FROM FLOOR DRAIN PIPE ONTO FLOOR OF DISH WASHING AREA. INSTRUCTED TO REPAIR 3 COMPARTMENT SINK SO IT DRAINS PROPERLY AT ALL TIMES. SERIOUS VIOLATION 7-38-030.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • OBSERVED OPEN CEILING UNDER STAIR CASE IN DISH WASHING AREA. INSTRUCTED TO REPAIR AND MAINTAIN.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • OBSERVED LOOSE FAUCET ON THE 3 COMPARTMENT SINKS LOCATED IN THE DISH WASHING AREA AND BEHIND THE BAR AREA. INSTRUCTED TO REPAIR AND MAINTAIN.
  7. Canvass Re-Inspection

    1 infraction

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • Above violation still remaining(Cutting boards that had deep cuts in kitchen prep areas, shall be replaced. Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Reach in cooler shelving/racks in prep areas, bar areas, in state of disrepair/replaced.
  8. Canvass

    9 infractions

    • 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
      • Found/observed front entrance revolving door not rodent proofed, door had gaps ranging from 1/4, to 2 inch on bottom of revolving doors, also observed live fruit flies10+(gnats)in bar areas, citation issued 7-38-020, serious violation.
    • 21. * CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED
      • Found no certified food manger with a city of Chicago food sanitation certificate while preparing/ handling potentially hazardous(sauces, soups, lobster cakes, potatoes, fish, etc.. foods at time of inspection
    • 29. PREVIOUS MINOR VIOLATION(S) CORRECTED 7-42-090
      • Found/observed previous minor violation not corrected(not in compliance)( MUST REPAIR BROKEN FLOOR TILE AT THE FRONT BAR AREA ACROSS FROM THE ICE BOX HOLDER, UNDER THE EXPOSED HAND WASHING SINK IN THE REAR SALAD PREP AREA AND NEXT TO AND AROUND THE BROILER AREA AS WELL AS UNDER THE 1COMP SPRAYER AREA AT DISH WASHER. FLOORS MUST BE SMOOTH AND EASILY CLEANABLE AT ALL TIMES). from inspection report#1418996 dated 5/14/2015, and the compliance date was 8/14/2015, Citation issued 7-42-090, serious violation.
    • 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
      • Found some food items not properly dated in walk in cooler, and reach in cooler, must properly date food items in walk in cooler, reach in cooler.
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • Cutting boards that had deep cuts in kitchen prep areas, shall be replaced. Caulk around exposed hand sinks, in kitchen prep areas, in state of disrepair, shall be repaired/replaced, caulk around dish machine counter areas in state of disrepair, shall be repaired/replaced. Walk in cooler shelving/racks that had peeling paint/rust, shall be repaired/replaced. Reach in cooler shelving/racks in prep areas, bar areas, in state of disrepair/replaced.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • Non food contact surfaces of ice machine(exterior)not clean, need detailed cleaning(crevices). Prep table lower shelving not clean, had excess grease/dirt build up, need detailed cleaning(crevices). Walk in cooler shelving/racks not clean, had food/debris build up, need detailed cleaning(crevices). rear kitchen storage shelving/racks not clean, had dirt build up, need detailed cleaning(crevices).
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • Floors under heavy equipment, cooking equipment not clean, had excess grease/dirt debris build up, need detailed cleaning(corners). Walk in cooler floor under storage shelving/racks not clean, need detailed cleaning(corners). Floors under dish machine area, prep counter areas not clean, need detailed cleaning(corners).
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • Walls that had peeling paint, exposed plaster in rear kitche areas, dish machine areas, shall be repaired/sealed. Damaged/stained ceiling tiles in kitchen prep areas, shall be replaced/repaired. Wall, ceilings in kitchen prep areas, and in rear kitchen areas not clean, need detailed cleaning(dirt /excess grease removed.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • Damaged/broken light shields in kitchen area, shall be replaced/repaired.
  9. Complaint

    3 infractions

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST REPAIR BROKEN FLOOR TILE AT THE FRONT BAR AREA ACROSS FROM THE ICE BOX HOLDER, UNDER THE EXPOSED HAND WASHING SINK IN THE REAR SALAD PREP AREA AND NEXT TO AND AROUND THE BROILER AREA AS WELL AS UNDER THE 1COMP SPRAYER AREA AT DISH WASHER. FLOORS MUST BE SMOOTH AND EASILY CLEANABLE AT ALL TIMES.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • MUST REPAIR LOOSE AND UNGLUED PVC AT THE CORNER OF THE WALL LOCATED NEXT TO THE HAND WASHING SINK IN THE KITCHEN CLOSEST TO THE COFFEE STATION.PVC IS LOOSE MUST SEAL OPENING.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST TIGHTEN FAUCET BASE AT THE BAR 3-COMP SINK AND REPAIR LEAKY FAUCET AT SAME. ALSO MUST PROVIDE A BACK FLOW PREVENTOR AT THE MOP SINK LOCETED IN THE KITCHEN AREA IN THE BASEMENT. MUST REPLACE BROKEN 1COMP SPRAYER ATTACHED TO THE SIDE OF THE DISH WASHER ON THE FIRST FLOOR. ABOVE STATED COMPARTMENT IS LEAKING PROFUSELY. MUST REPAIR LOOSE HOT WATER FAUCET HANDLE AND LEAKY FAUCET AT THE EXPOSED HAND SINK IN THE BASEMENT KITCHEN. MUST REPAIR/REPLACE HOT WATER FAUCET HANDLE ON THE RIGHT HAND SIDE OF THE 3-COMP SINK IN THE BASEMENT KITCHEN.AT INSPECTION TIME FOUND A WRENCH BEING USED AS A HANDLE.
  10. Canvass

    3 infractions

    • 30. FOOD IN ORIGINAL CONTAINER, PROPERLY LABELED: CUSTOMER ADVISORY POSTED AS NEEDED
      • BULK FOOD CONTAINER NOT LABEL. INSTRUCTED TO LABEL AND MAINTAIN.
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • MISSING COVER FOR CENTER ICE BIN AT BAR AREA. INSTRUCTED TO INSTALL.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • INADEQUATE LIGHTING INSIDE HALLWAY WALK-IN COOLER, INSTRUCTED TO INSTALL.
  11. Canvass

    4 infractions

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST MAINTAIN FLOORS DRY AT ALL TIMES BY THE REAR COFFEE PREP AREA.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • MUST PROVIDE A WORKING LIGHT BULB AT THE 1DR REFRIGERATOR LOCATED CLOSEST TO THE DISH MACHINE IN THE REAR.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST PROVIDE WORKING EXHAUST VENTS AT ALL TIMES IN THE CUSTOMER RESTROOMS ON THE 2ND FLOOR AND THE STAFF RESTROOMS ON THE LOWERLEVEL.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST REPAIR ONE OF FOUR HANDSINKS (THE SINK TO THE FURTHEST RIGHT) IN THE STAFF MEN'S RESTROOM.
  12. Canvass

    3 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • MISSING COVERS AT ICE BINS AT BAR AREA, INSTRUCTED TO INSTALL.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FOUND BASEBOARDS MISSING BY THE BOTTOM OF STAIRCASE. MUST INSTALL.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • FOUND WALLS WITH PEELING PAINT IN STAIRWELLS, DISHWASH AREA AND ABOVE 3-C0MARTMENT SINK.
  13. Complaint

    2 infractions

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FOUND FLOORS NOT CLEAN BY DISHWASHING AREAS.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • FOUND NO PROTECTION/SPLASHGUARD BETWEEN WASHING SIDE OF 3 COMPARTMENT SINK AND DRYING RACK.
  14. Canvass Re-Inspection

    3 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • REFER TO PREVIOUS REPORT FOR VIOLATION DESCRIPTION
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • REFER TO PREVIOUS REPORT FOR VIOLATION DESCRIPTION
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • REFER TO PREVIOUS REPORT FOR VIOLATION DESCRIPTION
  15. Canvass

    5 infractions

    • 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
      • All necessary control measures shall be used to effectively minimize or eliminate the presence of rodents, roaches, and other vermin and insects on the premises of all food establishments, in food-transporting vehicles, and in vending machines. FOUND ABOUT 30 LIVE FRUIT FLIES SCATTERED IN FIRS AND LOWER LEVEL PREP AREAS, INSTRUCTED MANAGER TO ELIMINATE FLIES, PEST CONTROL SERVICE RECOMMENDED.
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. MUST PROVIDE A COVER FOR ICE BIN AT BAR AREA.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All utensils shall be thoroughly cleaned and sanitized after each usage DUST BUILD UP INSIDE REACH-IN COOLER INSTRUCTED TO CLEAN AND MAINTAIN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. GROOVES NOTED AT 1ST FLOOR KITCHEN TRAPPING WASTE WATER AND FOOD DEBRIS, INSTRUCTED TO REPAIR AND MAINTAIN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • The walls and ceilings shall be in good repair and easily cleaned. PEELING PAINT AND DAMAGED DRY WALL SECTION NOTED UNDER THE STAIRS LEADING TO LOWER LEVEL PREP AREA, INSTRUCTED TO REPAIR AND MAINTAIN.

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