Panago #05

611 8th St, New Westminster · Restaurant

21 inspections

Follow-Up InspectionFeb 24, 2026
0 infractions
Routine InspectionFeb 6, 2026
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Temperature of foods in the inserts in the middle of prep cooler ranged between 8-10 degC.
  - Corrective Action(s): Foods were discarded during inspection.
  - Violation Score: 5
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
  - Observation: The large pipe under the 3-compartment sink is leaking. There's water pooling under the sink and counter again.
  - Corrective Action(s): Repair the leak.
  - Violation Score: 1
  - 104 - Permit not posted in a conspicuous location [s. 8(7)]
  - Observation: Operating permit is in the office.
  - Corrective Action(s): Post the operating permit in a conspicuous location.
  - Violation Score: 1
  - 212 - Operator has not provided acceptable written food handling procedures [s. 23]
  - Observation: Staff on duty did not know how to access temperature log on the tablet. As per staff, they've moved to a new recording system.
  - Corrective Action(s): Ensure staff know how to log temperatures on the tablet and how to access the records.
  - Violation Score: 1
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Mice droppings noted around hot water tank, on bag of cement and tiles stored on the shelf by the back door.
  - Corrective Action(s): Clean all droppings. Start storing all pizza pans on the back shelf in containers with lids instead of open cardboard boxes
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: 1) Middle section of the prep cooler was at 7 degC inside. The foods in inserts on top of this section were between 8-10 degC.
  - 2) Ceiling lights outside the walk-in cooler are burnt out.
  - Corrective Action(s): 1) Get the unit serviced. Do not store foods in this section unless cooler can maintain a temperature of 4 degC or below.
  - 2) Replace the ceiling lights.
  - Violation Score: 3
Routine InspectionSep 12, 2025
1 infraction
- 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
  - Observation: Staff couldn't locate a thermometer inside the prep cooler, dough cooler or single door cooler (Probe thermometer that turns off doesn't count)
  - Corrective Action(s): Purchase and place thermometers in all your coolers that do not have one.
  - Violation Score: 1
Routine InspectionDec 10, 2024
1 infraction
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
  - Observation: 1) The pipe under the 3-compartment sink is leaking. There's water pooling under the sink and attached counter.
  - 2) There's a hole on the floor in front of the upright freezer.
  - Corrective Action(s): 1) Mop up the water. Repair/replace piping.
  - 2) Seal/fill the hole on the floor.
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: As per the last pest control service report, gap noted between the two doors at the main entrance that can be an entry point for pests.
  - Corrective Action(s): Seal this gap as discussed.
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Dough cooler in FOH is at 10 degC. The cooler is not being used to store dough at this time.
  - Corrective Action(s): Repair the dough cooler.
  - Violation Score: 3
Routine InspectionJul 3, 2024
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: 1) Dough cooler in the front service area is not working.
  - 2) Both hand sinks are draining very slowly.
  - Corrective Action(s): 1) Get the cooler repaired.
  - 2) Get the drainage issue resolved.
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Ceiling panels above the walk-in cooler have been removed; one of the ceiling light covers in the back kitchen has been removed. Operator indicated that this is due to the work being done above the walk-in cooler.
  - Corrective Action(s): Replace all ceiling and light panels once repairs have been made.
  - Violation Score: 1
Follow-Up InspectionFeb 2, 2024
1 infraction
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
  - Observation: There's a large gaping hole on the wall behind the prep cooler.
  - Corrective Action(s): Seal the hole properly. Get this done as soon as possible.
  - Violation Score: 5
Routine InspectionJan 24, 2024
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation: The hand sink in the back kitchen is broken (faucet is missing).
  - Corrective Action(s): Get this issue addressed.
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Mice droppings noted under all dry storage shelves, around the hot water tank. A hole noted on the wall across from the hot water tank. Operator has just hired a new pest control company.
  - Corrective Action(s): Clean all the droppings and disinfect the areas. Seal all holes as discussed.
  - Violation Score: 3
Follow-Up InspectionJul 13, 2023
0 infractions
Routine InspectionJun 22, 2023
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): One of the sanitizer bottles was empty. Staff wasn't sure how to make up the sanitizer solution. All employees must be versed in this. Follow directions on the sanitizer bottle for making up a 200ppm solution i.e. 1.9ml sanitizer in 946 ml water. Have a measuring cup on-site for measuring out the proper concentration of sanitizer/water.
  - Corrective Action(s): Provide a measuring cup for measuring out sanitizer/water. Educate staff on how to prepare the sanitizer solution for the spray bottles.
  - Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: There's water pooling under the stainless steel table that's joined to the 3-compartment sink. This table is being used for air drying dishes and water is dripping on the floor and accummulating under the table.
  - Corrective Action(s): Mop up the water. If this issue persists, you'll be required to get overhead shelving above the dishwasher for air drying dishes.
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: The lighting in the walk-in cooler is still very dim and the burnt light cover hasn't been replaced.
  - Corrective Action(s): This is a recurring issue. If this isn't addressed by June 30th, a Correction Order will be issued.
  - Violation Score: 5
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: There was only one employee working and they did not have Foodsafe level or equivalent certification
  - Corrective Action(s): In operator's absence, at least one staff on duty must have FS level 1 certification. Staff indicated that they have registered for an online course but haven't completed it yet.
  - Violation Score: 1
Follow-Up InspectionJan 6, 2023
0 infractions
Routine InspectionDec 7, 2022
1 infraction
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: 1) There are no shelving above the 3-compartment sink for air drying dishes. Wet dishes are placed on the table next to the sink and water was observed pooling on the floor under and around the table.
  - 2) The light in the walk-in cooler is too dim. You can't see items on the opposite end of the cooler.
  - Corrective Action(s): 1) Install shelving with holes/slates above the 3-compartment sink for airdrying dishes.
  - 2) Provide brighter lighting in the walk-in cooler.
  - Violation Score: 3
  - 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
  - Observation: There were 2 employees working at the time of the inspection and neither had Foodsafe Level 1 certification.
  - Corrective Action(s): There has to be at least one employee working that has FS Level 1 certification.
  - Violation Score: 1
Routine InspectionJun 6, 2022
0 infractions
Follow-Up InspectionOct 6, 2021
0 infractions
Routine InspectionSep 22, 2021
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation: The Quats solution in the spray bottle is quite strong (400ppm). When asked how they test the concentration of the sanitizer solution for dishwashing, staff wasn't sure. Staff could only locate pH test strips which are not the correct ones for measuring the sanitizer concentration.
  - Corrective Action(s): Purchase test strips for Quats Sanitizer. Staff should be trained on how to use the test strips to measure out the proper concentration of the sanitizer solution (200ppm).
  - Violation Score: 5
- 103 - Failure to hold a valid permit while operating a food service establishment [s. 8(1)]
  - Observation: Delivered permit fee letter. Your operating fee is still outstanding.
  - Corrective Action(s): You have 10 working days from today (until October 6, 2021) to pay the fee.
  - Violation Score: 1
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation:
  - 1) The handle of the walk-in cooler has broken off.
  - 2) The tap is missing at the hand sink in the back kitchen.
  - Corrective Action(s):
  - 1) Fix/replace the handle of the walk-in cooler. As per staff, a handle is on order.
  - 2) Fix the hand sink in the back so that it's operational.
  - Violation Score: 3
Routine InspectionSep 9, 2019
0 infractions
Routine InspectionJul 18, 2019
0 infractions
Routine InspectionMar 18, 2019
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation (CORRECTED DURING INSPECTION): Hand wash facility in the back food preparation area not equipped with liquid soap and paper towels.
  - Corrective Action(s): Hand wash areas shall be stocked with liquid soap and paper towels at all times. Staff refilled both dispensers during inspection. All other hand sinks were stocked with liquid soap and paper towels.
  - Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
  - Observation (CORRECTED DURING INSPECTION): Mouse droppings found behind drink cooler.
  - Corrective Action(s): Clean up mouse droppings and sanitize the affected area. Mouse droppings were not found anywhere else. Staff started cleaning during inspection.
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Light in washroom does not work.
  - Corrective Action(s): Please make sure the light in the washroom is working so that staff can wash their hands properly after they use the washroom. Staff indicated that the light has been out for a couple of weeks and they resort to using the light on their cell phones whenever they need to use the washroom.
  - Date to be corrected: March 19, 2019
  - Violation Score: 1
Routine InspectionSep 14, 2018
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Mouse droppings found behind beverage cooler, behind dough mixer and under the wire rack beside the beverage cooler.
  - Corrective Action(s): Clean up all droppings and sanitize the floor. Premise is serviced by a pest control company every 3-4 weeks according to operator. Glue boards and snap traps in are use. Mouse droppings were not found anywhere else in the premise.
  - Date to be corrected: September 15, 2018
  - Violation Score: 3
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Cracked bus pans found in storage area above 3-compartment sink.
  - Corrective Action(s): Damaged utensils and equipment shall be discarded because they cannot be properly cleaned and sanitized.
  - Date to be corrected: September 14, 2018
  - Violation Score: 3
Routine InspectionFeb 15, 2018
0 infractions
Follow-Up InspectionSep 15, 2017
0 infractions
Routine InspectionSep 12, 2017
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): PIzza preparation cooler was found to be 7-9 degrees Celsius
  - Corrective Action(s): Cooler must be capable of storing foods at 4 degrees Celsius or less. Staff adjusted thermostat at time of inspection to lower the temperature.
  - Violation Score: 5
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation: The rubber door seals on the pizza preparation cooler and small pizza dough cooler are filthy.
  - Corrective Action(s): Clean the door seals and ensure they are kept clean on a regular basis.
  - Date to be corrected: September 13, 2017
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation: Hand wash station in back area not stocked with liquid soap and paper towels.
  - Corrective Action(s): Provide liquid soap and paper towels in a holder/dispenser for staff to wash hands while working in the back area.
  - Date to be corrected: Today
  - Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Small preparation cooler (for salads) is not working.
  - Corrective Action(s): Cooler was not in use at time of inspection. Manager said cooler has been out of order for some time and walk-in cooler and/or pizza preparation cooler is being used to store salads. Repair or replace the cooler to ensure it is capable of storing foods at 4 degrees Celsius.
  - Date to be corrected: September 19, 2017
  - Violation Score: 3
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Light is not working in staff washroom
  - Corrective Action(s): Replace the light bulb and/or fix the light fixture so that washroom has adequate lighting.
  - Date to be corrected: Today.
  - Violation Score: 1