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PANDA EXPRESS # 1370

500 W MADISON ST, CHICAGO, IL 60661 · Restaurant

Inspection summary

PANDA EXPRESS # 1370 has been inspected 21 times by Chicago Department of Public Health since February 18, 2010. The most recent inspection, on February 24, 2026, recorded 3 infractions.

1 of 21 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Handwashing and staff hygiene and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on February 24, 2026. For example: NON-FOOD/FOOD CONTACT SURFACES CLEAN

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on April 12, 2021. For example: PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on February 9, 2018. For example: POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on January 9, 2015. For example: NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 15 times across 15 separate inspections, most recently on February 24, 2026. For example: ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

21 inspections

  1. Complaint

    3 infractions

    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED DIGITAL THERMOMETER ON-SITE IN POOR REPAIR, METALLIC PROBE SIGNIFICANTLY BENT. OTHER THERMOMETERS AVAILABLE ON-SITE FOR USE IN MONITORING FOOD TEMPERATURES. INSTRUCTED TO REPLACE DIGITAL THERMOMETER WITH BENT METALLIC PROBE AND MAINTAIN ALL UTENSILS AND TEMPERATURE MEASURING DEVICES IN GOOD REPAIR AND CALIBRATION.
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED THE FOLLOWING NONFOOD-CONTACT SURFACES OF EQUIPMENT TO BE SOILED: INTERNAL CAVITY OF DEEP FRYERS AT THE MAIN COOK LINE HEAVILY SOILED WITH GREASE AND DUST DEBRIS; COMPRESSOR AND FILTER OF 2-DOOR LINE COOLER AT THE REAR PREP AREA SOILED WITH DRIED FOOD DEBRIS AND DUST DEBRIS. INSTRUCTED TO CLEAN NONFOOD-CONTACT SURFACES OF EQUIPMENT AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • OBSERVED BUILD UP OF GREASE ON WALL AND CEILING TILES ADJACENT TO MAIN COOK LINE AREA VENTILATION HOOD. INSTRUCTED TO CLEAN PHYSICAL FACILITY SURFACES AND MAINTAIN VENTILATION HOOD SYSTEM OF ADEQUATE NUMBER AND CAPACITY TO PREVENT BUILD UP OF GREASE AND CONDENSATION ON ADJACENT WALL AND CEILING SURFACES.
  2. Canvass

    2 infractions

    • 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
    • 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
      • No certified food service manager on site No certificate posted while handling and serving TCS foods ( Chicken, Rice...) instructed to obtain. priority foundation violation 7-38-012.
  3. Canvass

    2 infractions

    • 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
    • 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
      • No certified food service manager on site while handling and serving TCS foods ( chicken, beef...) instructed to obtain. Priority foundation violation 7-38-012.
  4. Canvass

    1 infraction

    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED CLUTTER STORED ON THE FLOOR NEAR THE EMPLOYEE LOCKER ROOM. INSTRUCTED MANAGER TO REMOVE ALL UNUSED ARTICLES TO PREVENT PEST HARBORAGE.
  5. Canvass

    3 infractions

    • 58. ALLERGEN TRAINING AS REQUIRED
      • FOUND CITY OF CHICAGO FOOD SERVICE MANAGER WITHOUT PROOF OF ALLERGEN TRAINING ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE PROOF OF ALLERGEN TRAINING FOR ALL CITY OF CHICAGO FOOD SERVICE MANAGERS.
    • 64. MISCELLANEOUS / PUBLIC HEALTH ORDERS
      • PREMISES HAS NO WRITTEN RECORD OF EMPLOYEE VACCINATION OR TESTING STATUS PER OSHA STANDARDS. MANAGEMENT INSTRUCTED TO PROVIDE A WRITTEN RECORD UPON THE NEXT INSPECTION.
    • 64. MISCELLANEOUS / PUBLIC HEALTH ORDERS
      • FOUND DINE IN RESTAURANT WITHOUT A WRITTEN PROTOCOL FOR IMPLEMENTING AND ENFORCING THE REQUIREMENTS OF THIS ORDER. SUCH WRITTEN RECORD SHALL BE AVAILABLE FOR INSPECTION UPON REQUEST OF ANY CITY OFFICIAL AUTHORIZED TO ENFORCE THIS ORDER. PUBLIC HEALTH ORDER. 2021-2.
  6. Canvass

    3 infractions

    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • OBSERVED NO WRITTEN PROCEDURES OR SUPPLIES FOR RESPONDING TO VOMITING OR DIARRHEAL EVENTS. SUPPLIES MUST INCLUDE ADEQUATE SANITIZER THAT ELIMINATES NOROVIRUS. INSTRUCTED FACILITY TO PROVIDE CLEAN UP POLICY AND SUPPLIES TO PROPERLY HANDLE BODILY FLUID SPILLS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-005.
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED AN EXCESSIVE AMOUNT OF DEBRIS AND ICE BUILDUP ON THE FLOOR/WALLS/CEILING OF THE WALK IN FREEZER. MUST REMOVE EXCESS ICE, DETAIL CLEAN, AND MAINTAIN.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • OBSERVED LEAK AT REAR PREP HANDWASHING SINK NEAR 2-COMPARTMENT SINK. INSTRUCTED TO REPAIR.
  7. Canvass

    1 infraction

    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • OBSERVED MORE THAN 10 LIGHT BULBS BURNED OUT IN CEILING ABOVE FRONT PREP AREA (HOT LINE SERVICE) AND IN SEATING AREA/STORAGE AREA. INSTRUCTED TO REPLACE AND INCREASE LIGHTING. MUST MAINTAIN
  8. Canvass

    3 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • NO EMPLOYEE HEALTH POLICY ONSITE. INSTRUCTED TO PROVIDE THE CITY'S HEALTH FORM OR SIMILAR DOCUMENTS USED TO DEMONSTRATE COMPLIANCE. PRIORITY FOUNDATION 7-38-010 NO CITATION ISSUED.
    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • NO CLEAN UP PROCEDURES ON SITE FOR VOMITING OR DIARRHEA EVENTS. INSTRUCTED TO PROVIDE CLEAN UP KIT AND POST PROCEDURES FOR EMPLOYEES TO FOLLOW. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • MUST REPAIR LEAKY FAUCET ON 3-COMP SINK IN REAR, INSTRUCTED TO MAINTAIN.
  9. Canvass

    3 infractions

    • 3. POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE
      • Observed potentially hazardous food stored at room temperature at front cook line sauce cart: Improper temperature of: 56.7f, 3lbs of minced garlic and ginger, at a value of $ 4.20 Manager stated total weight of 3 lbs at approximately value of $ 4.20 Manager voluntarily discarded/denatured said food. Instructed to keep all cold food at 40 f or below and hot food at 140 or above. Critical violation 7-38-005(a)
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • Observed broken handle on Rinnai rice cooker, located at front cook line next to Flat Top Grill. Instructed manager to repair and maintain at all times.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • Observed grease trap located underneath three compartment sink encrusted with excessive grease and exterior surface showing signs of rust and chipped paint. Instructed manager to remove grease and rust. Reseal surface and ensure surface is smooth and easily cleanable. Observed black specs of dirt and debris on interior cabinet landing, underneath beverage station in dining room. Instructed manager to detail clean and maintain at all times.
  10. Canvass

    0 infractions

  11. Canvass

    2 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • OBSERVED TWO APPROX. QUARTER SIZED HOLES ON THE TOP OF THE LARGE GREASE TRAP WHERE IT APPEARS TWO BOLTS ARE MISSING. INSTRUCTED TO SEAL THE HOLES.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • OBSERVED OIL AND DEBRIS ACCUMULATING AROUND THE LARGE GREASE TRAP AND CONNECTING PIPES. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN. OBSERVED A GAP IN THE COVING WHERE IT MEETS THE FLOOR AT THE BACK SIDE OF THE WALK IN FREEZER. INSTRUCTED TO SEAL THE GAP.
  12. Canvass

    1 infraction

    • 21. * CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED
      • NO CERTIFIED FOOD MANAGER ON SITE, WITH CITY OF CHICAGO CERTIFICATE POSTED WHILE POTENTIALLY HAZARDOUS FOODS (RICE, CHICKEN) ARE BEING PREPARED AND SERVED. INSTRUCTED TO MAINTAIN A CERTIFIED MANAGER ON SITE WITH CITY OF CHICAGO CERTIFICATE POSTED AT ALL TIMES WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED. SERIOUS CITATION ISSUED: 7-38-012
  13. Canvass

    3 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • MUST DETAIL CLEAN THE INTERIOR OF FRYERS. MUST REMOVE EXCESSIVE GREASE FROM THE EXTERIOR OF THE THREE COMPARTMENT SINK GREASE TRAP.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST DETAIL CLEAN FLOORS IN THE DISH WASHING AREA. ALSO KEEP FLOORS DRY.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST REPAIR THE LEAKY PIPES UNDER THE 2 COMPARTMENT SINK. ALSO NOTED WATER LEAKING FROM THE TOP OF THE GREASE TRAP WHERE SCREWS MISSSING. MUST REPLACE SCREWS AND PREVENT LEAKING.
  14. Canvass Re-Inspection

    3 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • DETAIL CLEAN THE INTERIOR OF THE PREP COOLER IN THE FRONT PREP AREA.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • DETAIL CLEAN FLOORS UNDER THE COOKING EQUIPMENT.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST REPAIR THE LEAK AT THE 3 COMPARTMENT SINK FAUCET.
  15. Canvass

    4 infractions

    • 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
      • NOTED EVIDENCE OF RODENTS ON SITE. NOTED APPROXIMATELY 40 MICE DROPPINGS SCATTERED UNDER THE REAR SHELVING RACKS, UNDER SINKS, AND UNDER THE ICE MACHINE. MUST REMOVE DROPPINGS, SANITIZE AFFECTED AREAS AND HAVE THE PEST CONTROL COMPANY SERVICE AREAS. SERIOUS CITATION ISSUED 7-38-020
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • DETAIL CLEAN THE INTERIOR OF THE PREP COOLER IN THE FRONT PREP AREA.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • DETAIL CLEAN FLOORS UNDER THE COOKING EQUIPMENT.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST REPAIR THE LEAK AT THE 3 COMPARTMENT SINK FAUCET.
  16. Canvass

    2 infractions

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • ALL FLOOR DRAINS THROUGHOUT, UNDER ALL SINKS AND AT MOP SINK WITH EXCESSIVE FOOD DEBRIS, DIRT AND BLACK SLIME. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 40. REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
      • MISSING INTERNAL THERMOMETER IN RIGHT SIDE COOKS LINE COOLER. MANAGEMENT PROVIDED.
  17. Canvass

    1 infraction

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOORS NEED CLEANING ALONG THE WALL BASE AND IN CORNERS IN THE REAR STORAGE AREA AND INSIDE WALK IN FREEZER TO REMOVE DEBRIS.
  18. Short Form Complaint

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.MUST CLEAN SHELF UNDER WOKS TO REMOVE EXCESS GREASE AND FOOD DEBRIS. MUST ALSO CLEAN INTERIOR OF FRYERS TO REMOVE EXCESS GREASE BUILD-UP.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.MUST CLEAN FLOORS LEADING TO EMPLOYEE RESTROOMS. ALSO MUST CLEAN ALL FLOORS DRAINS THROUGHOUT PREMISES
  19. Canvass

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.MUST CLEAN SHELF UNDER WOKS TO REMOVE EXCESS GREASE AND FOOD DEBRIS. MUST ALSO CLEAN INTERIOR OF FRYERS TO REMOVE EXCESS GREASE BUILD-UP.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair.MUST CLEAN FLOORS LEADING TO EMPLOYEE RESTROOMS. ALSO MUST CLEAN ALL FLOORS DRAINS THROUGHOUT PREMISES.
  20. Canvass

    2 infractions

    • 31. CLEAN MULTI-USE UTENSILS AND SINGLE SERVICE ARTICLES PROPERLY STORED: NO REUSE OF SINGLE SERVICE ARTICLES
      • Containers and utensils shall be inverted, covered, or otherwise protected from contamination until used. All single-service drinking straws and containers shall be discarded immediately after use.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. The floor grout is is getting worn in front of the fryers, regrout the floor so it stays smooth and sanitary.
  21. Canvass

    2 infractions

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. Floors around grease traps, along wallbases of sinks in rear-need cleaning due to debris.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors. Any unnecessary articles along back wall of kitchen, must be elevated off the floors or removed, for pest control monitoring.

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