Pho 99 Restaurant (Lougheed Hwy)

62 - 2991 Lougheed Hwy, Coquitlam · Restaurant

23 inspections

Follow-Up InspectionNov 13, 2025
0 infractions
Routine InspectionNov 12, 2025
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation: No chlorine sanitizer detected in low temp dishwasher - bucket was empty- it is changed primed still none
  - Corrective Action(s): -Repair the dishwasher
  - - All dishware must be sanitized - manually soak in bleach solution ( 100 ppm) for 2 minute - let it air dry
  - Violation Score: 15
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Lots of rodent dropping noted throughout the facility- including dry storage room, kitchen under all equipment, on shelving on top of bins ....
  - Corrective Action(s): -Clean and sanitize all surfaces
  - -Increase pest control services - follow all recommendation from professional pest control company ( re: structural deficiencies or ...)
  - Violation Score: 9
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: A lot of buckets are stored directly on floor - providing hiding places for rodents
  - Corrective Action(s): All stuff including buckets are to be stored on shelving with minimum 6" off of the floor to aid cleaning and preventing harboring for rodents
  - Violation Score: 3
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Accumulation of dirt, grease noted under/behind and beside cooking equipment, under dishwashing area , under shelving units, on shelving ...
  - Corrective Action(s): Deep clean the whole kitchen
  - Violation Score: 9
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Dishwasher : no chlorine is dispensing inside
  - Corrective Action(s): Repair so enough ( min 50 ppm) chlorine is detected inside to sanitize dishware
  - Violation Score: 3
Follow-Up InspectionApr 17, 2025
0 infractions
Routine InspectionApr 9, 2025
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation: - Mold noted inside ice machine lid ( where ice dropping)
  - -Rodent dropping noted on most food containers lids in kitchen and storage room- under slicer ( not near food contact)
  - Corrective Action(s): - Discard all ice - clean and sanitize the ice machine Immediately
  - - Clean and sanitize all noted lids and slicer - cover slicer fully over night
  - Violation Score: 5
- 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
  - Observation: Noted broken ceiling tiles, missing ceiling tiles
  - Corrective Action(s): Replace them
  - Violation Score: 1
  - 209 - Food not protected from contamination [s. 12(a)]
  - Observation: - Noted some package of dry foods open in storage
  - - some foods are not covered in freezer
  - Corrective Action(s): - keep all dry foods ( along with all other foods) in sealed containers at all time
  - - All foods to be fully covered in freezer and coolers
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: Noted rodent dropping appears to be mice and rat
  - Corrective Action(s): - Increase pest control service
  - - Clean and disinfect all contaminated area ( follow personal protection procedure during cleaning - wearing rubber gloves and mask during cleaning/ use concentrated bleach solution ( spray on dropping )
  - Violation Score: 3
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: -Broken tiles, gaps between ceiling tiles, gaps around piping noted throughout
  - Corrective Action(s): Replace missing tiles and seal all tiles to reduce chances of rodent entry onto facility
  - Violation Score: 9
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Accumulation of dirt noted behind cooking equipment, shelving units, under/behind equipment, ventilation hood , ceiling panel above cooking equipment
  - Corrective Action(s): Deep clean the facility
  - Violation Score: 9
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Paper towel dispenser at front is broken
  - Corrective Action(s): Repair /replace
  - Violation Score: 3
Follow-Up InspectionMay 21, 2024
0 infractions
Routine InspectionMay 13, 2024
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation: - Rodent dropping noted on top of lid of food bins in kitchen
  - - Mold noted inside and around the ice machine
  - Corrective Action(s): - Clean and sanitize food containers lids
  - - Clean and sanitize inside ice machine
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: -Mold noted inside ice machine
  - Corrective Action(s): Discard ice ( do not use for drink or foods) - clean and sanitize inside the ice machine
  - Violation Score: 3
  - 304 - Premises not free of pests [s. 26(a)]
  - Observation: A large number of rodent dropping noted in dry storage room, on floor behind/under equipment , on top of food containers even on walk in cooler floor
  - Corrective Action(s): - Currently facility has pest control service once per month- increase to minimum 2 per month
  - - A full assessment is required by professional pest control to identify all point of entry and solution
  - - keep all food products in sealed rodent proof containers
  - Violation Score: 9
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Rodent dropping and accumulation of grease and dirt noted on floor throughout the facility including dry storage room
  - Corrective Action(s): -Deep clean the facility
  - Violation Score: 3
Routine InspectionNov 7, 2023
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Rodent dropping noted in several areas- mostly floors and corners, a bit on table with juicer
  - Corrective Action(s): Clean and put more monitoring and traps
  - Violation Score: 9
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Drain beside in hot water tank outside staff washroom is without cover
  - Corrective Action(s): Provide a cover to prevent pest entry
  - Violation Score: 3
Follow-Up InspectionAug 1, 2023
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Sign of rodents are still noted.
  - Corrective Action(s): - Increase pest control service
  - - Have a full assessment done by pest control to identify issues
  - Violation Score: 9
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Too much clutters still noted, stuff on the floor, low shelf,
  - Corrective Action(s): Organize, discard make more space
  - Violation Score: 9
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Poor cleaning still noted for under shelving, under cooking equipment and behind, shelving units, food containers , staff washroom.....
  - Corrective Action(s): DEEP cleaning is required.
  - Violation Score: 9
Follow-Up InspectionJul 31, 2023
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
  - Observation: Sign of rodent noted, a lot of rodent dropping mixed with food derbies and dirt noted in several areas, shelving unit beside washroom, under cooking equipment, in storage room
  - Corrective Action(s): Deep clean
  - -Increase pest control- provide more traps
  - Violation Score: 3
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: Note a lot of stuff on the floor in dry storage room (boxes ...), and in kitchen. Too crowded
  - Corrective Action(s): - Store everything off of the floor, de clutter
  - Violation Score: 9
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Poor cleaning noted in kitchen, under shelving, under/behind beside all cooking equipment, under dishwashing area, under all shelving
  - Corrective Action(s): Deep clean the facility
  - Violation Score: 9
Follow-Up InspectionJun 27, 2023
0 infractions
Routine InspectionJun 22, 2023
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): Noted raw meat in kitchen at temp of 12 oC - waiting for being marinated???
  - Corrective Action(s): -Keep cold food in cooler not in room temperature.
  - Violation Score: 5
  - 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation: Food buckets noted in staff washroom
  - Corrective Action(s): - No food related stuff to be in washroom - remove them
  - Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: -Noted raw meat above cooked foods and veg in walk in cooler and prep cooler
  - -Noted foods are not covered properly in freezer or coolers
  - - Noted foods in buckets are stored directly on the floor
  - -Noted foods being processed beside dishwasher
  - Corrective Action(s): - Raw meats to be stored in lower shelf away from ready to eat foods or veg
  - -Cover all foods in coolers and freezers
  - -Food buckets are to be stored off of the floor at least 6"
  - -No food prep or process beside dishwasher- this is noted in previous report -violation ticket might be issued
  - Violation Score: 9
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation: -Dry storage area, kitchen and hall way are too crowded
  - -Back door is left open at time of visit
  - -Too much stuff in the facility everywhere-all on the floor or very shallow pallet
  - Corrective Action(s): -Organize the area
  - -Keep the back door closed
  - - Reduce stuff, store on shelving ( with the lower shelf at least 6" off of the floor)
  - Violation Score: 15
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Poor cleaning noted in facility under/behind all equipment, floor ...
  - Corrective Action(s): Clean
  - Violation Score: 9
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: - Not enough lighting in dry storage room, in the kitchen and storage beside washroom
  - -Broken tiles and fallen baseboards noted in kitchen
  - Corrective Action(s): -Provide enough lighting
  - -Replace tiles and baseboards
  - Violation Score: 5
Follow-Up InspectionJan 16, 2023
0 infractions
Routine InspectionJan 9, 2023
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
  - Observation (CORRECTED DURING INSPECTION): Mold noted inside ice machine
  - Corrective Action(s): -Discard all ice, clean and sanitize the ice machine
  - Violation Score: 5
  - 401 - Adequate handwashing stations not available for employees [s. 21(4)]
  - Observation: - No sink available in kitchen for hand washing
  - -Hand washing sink in bar area was blocked at time of visit.
  - Corrective Action(s): - A designated hand washing station is required for hand washing in kitchen- To be corrected
  - - Do not block hand washing sink in the bar area - Do not do any food prep in front of the sink.
  - Violation Score: 15
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation: -Ice scoop was stored in ice machine
  - -Dry food containers noted without lid
  - -Some food containers noted without cover in walk in freezers.
  - -Spices noted stored in staff washroom
  - Corrective Action(s): -Store ice scoop in clean container outside of the machine
  - -Keep all dry goods in clean sealed containers
  - -All foods must have proper cover in coolers and freezers
  - -No food or food related stuff to be stored in washroom- remove them immediately
  - Violation Score: 9
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: - Poor cleaning noted in kitchen -under all equipment, cooking equipment ( behind, around , under) , ventilation hood, all shelving units, ceiling ....
  - Corrective Action(s): -Deep clean the whole area.
  - Violation Score: 9
  - 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
  - Observation: Light covers and some ceiling panels are missing.
  - Corrective Action(s): Replace them
  - Violation Score: 3
Follow-Up InspectionSep 13, 2022
0 infractions
Routine InspectionSep 12, 2022
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation: Low temperature dishwasher chlorine residual tested 0 ppm at the time of inspection
  - Corrective Action(s): Service the dishwasher immeidately. In the mean time, use the dishwasher to wash and rinse the dishes, then use the sink beside the dishwasher to fill with >50 ppm chlorine sanitizer. Fully immerse all dishware for at least 2 minutes to allow the dishes to be properly sanitized.
  - Date to be corrected: Sep 13, 2022
  - Violation Score: 15
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): Ice scoop is stored directly in the ice machine
  - Corrective Action(s): Store the ice scoop in a clean food grade container to prevent contamination.
  - Violation Score: 3
Routine InspectionMay 28, 2021
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
  - Observation (CORRECTED DURING INSPECTION): 2 door cooler in the bar area had a temperature of 8.6C when measured with probe thermometer. The doors of the cooler were unable to close fully, rubber seals inside the doors were missing in multiple places, and water was leaking inside the cooler unit (a bucket was placed inside to collect leaking water) Operator reports bean sprouts inside the cooler was placed there 1 hour ago when store opened.
  - Correction: Operator relocated baf of been sprouts to a working cooler at the time of inspection. All other food inthe cooelr were non-potentially hazardous food. Cold potentially hazardous foods must be stored below 4C or above 60C to prevent the growth of pathgens. Do not store bean sprouts inthe cooler
  - Date to be corrected by: Corrected during inspection
  - Corrective Action(s):
  - Violation Score:
  - 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
  - Observation (CORRECTED DURING INSPECTION): Sanitizer pail had 0ppm chlorine and no wiping towels in the pails at the time of inspection.
  - Correction: Chlorine sanitizer at 200ppm was made at the time of inspection. Sanitizer pails should be changed every 2 to 4 hours and must be at least 100ppm chlorine for proper sanitizing of food contact surfaces. Wiping towels must be stored in sanitizer pails when they are not in use
  - Date to be corrected by: Corrected during inspection
  - Corrective Action(s):
  - Violation Score:
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): 1) Food stored on the floor at the time of inspection.
  - 2) Upside down dish found on top of fried chicken in prep cooler. Operator reports dish is used as a scoop
  - 3) Rice scoop kept in warm water bath
  - Correction: 1) Food items were relocated at the time of inspection. Food are to be stored off the floor to prevent potential contamination of foods and to facilitate proper cleaning
  - 2) Dish was removed from bin and washed in dishwasher. Ensure scoops are stored in a sanitary manner to prevent potential contamination of foods.
  - 3) Operator discarded water and washed all utensils and containers in the dishwasher. Ensure scoops are kept in a sanitary manner (ice water bath or dry condition). Containers should be washed regularly along with the rice scoop.
  - Date to be corrected by: Corrected during inspection
  - Corrective Action(s):
  - Violation Score:
  - 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
  - Observation: Old food debris (rice, dried bean sprouts, small pieces of meat) was found under sink/dishwasher area.
  - Correction: Ensure facility is maintained in a clean and sanitary condition to prevent potential pest attraction.
  - Date to be corrected by: 1 week
  - Corrective Action(s):
  - Violation Score:
  - 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Bar cooler doors were unable to close fully, rubber seals inside the doors were missing in multiple locations, and water was leaking inside cooler.
  - Correction: Repair/replace above mentioned issues
  - Date to be corrected by: 2 weeks
  - Corrective Action(s):
Routine InspectionJan 27, 2020
0 infractions
Routine InspectionJul 23, 2019
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
  - Observation (CORRECTED DURING INSPECTION): Several containers of food and ingredients at the dry storage area and in walk-in cooler were not covered.
  - Corrective Action(s): Ensure all containers of food are covered to protect them from contamination.
  - Violation Score: 3
  - 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
  - Observation (CORRECTED DURING INSPECTION): Gap observed underneath the screen door.
  - Corrective Action(s): Install door sweep underneath screen door to remove gap. Ensure screen door is closed when there are no deliveries to prevent potential pest entry.
  - Violation Score: 3
Routine InspectionJan 15, 2019
0 infractions
Routine InspectionJun 18, 2018
0 infractions
Routine InspectionJan 17, 2018
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
  - Observation: Cold water supply for the hand-sink in the employee washroom has been shut-off due to a water leak
  - Corrective Action(s): Repair the faucet to eliminate the water leak.
  - Violation Score: 3
Follow-Up InspectionOct 4, 2012
0 infractions
Routine InspectionSep 4, 2012
0 infractions