Pho Maxima Restaurant

822 20th St, New Westminster · Restaurant

18 inspections

1. Follow-Up InspectionJan 19, 2026

   0 infractions

2. Routine InspectionNov 14, 2025

   1 infraction

   • 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
     • Observation: The ceiling lights in the kitchen aren't all operational. Foil is covering part of the light above the cooking area. Lights are flickering as well. There isn't enough lighting in the kitchen.
     • Corrective Action(s): Replace the bulbs. Remove the foil. The lighting in the kitchen must be brighter.
     • Violation Score: 5
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: A thorough cleaning is required.
     • Corrective Action(s): Clean all blenders, slicer, under and around cooking equipment. Clean up the water in the prep cooler.
     • Violation Score: 3
3. Follow-Up InspectionMay 16, 2025

   0 infractions

4. Routine InspectionMay 15, 2025

   2 infractions

   • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
     • Observation: Prep cooler is at 10 degC. Foods in inserts were around 12 degC.
     • Corrective Action(s): PHF's from this cooler were discarded. Foods must be maintained at 4 degC or below.
     • Violation Score: 15
   • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation: Cleaning required.
     • Corrective Action(s): Clean under and around cooking equipment and coolers.
     • Violation Score: 3
     • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: 1) Prep cooler is at 10 degC. It's also leaking. There's water pooling on the bottom shelf and leaking outside the unit.
     • 2)Upright 2-door cooler in the back is 7 degC.
     • 2) Dishwasher is not working.
     • Corrective Action(s): 1) Get the prep cooler serviced/repaired. Coolers must be able to maintain 4 degC or below. Do not store any PHF's in these coolers until then. Get the leak repaired.
     • 2) Get the upright cooler serviced
     • 3) Get the dishwasher repaired. Operator indicated that the repaireman's coming tonight.
     • Violation Score: 15
     • 312 - Items not required for food premises operation being stored on the premises [s. 18]
     • Observation: There are several equipment/items in the kitchen that are not working or not in use by the business.
     • Corrective Action(s): Remove all items not required for the operation of the business from the premises e.g. upright single door cooler, 2nd microwave, ice machine.
     • Violation Score: 3
5. Routine InspectionOct 9, 2024

   1 infraction

   • 312 - Items not required for food premises operation being stored on the premises [s. 18]
     • Observation: Items not required for the business is being stored onsite.
     • Corrective Action(s): De-clutter as discussed. Do not keep items onsite that are not required for the business.
     • Violation Score: 1
6. Routine InspectionApr 16, 2024

   1 infraction

   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: The hand sink in the front service area is draining slowly and the the tap is leaking.
     • Corrective Action(s): Fix/replace hand sink as discussed.
     • Violation Score: 3
7. Follow-Up InspectionJul 20, 2023

   0 infractions

8. Routine InspectionJul 18, 2023

   2 infractions

   • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation: Dishwasher rinse only had 10ppm chlorine in the final rinse even after 3 tries.
     • Corrective Action(s): Get the dishwasher serviced today. Operator called the repairman during the inspection and he agreed to come by today to fix the dw.
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation: Foods noted uncovered in dry storage area.
     • Corrective Action(s): Cover all foods in the dry storage area e.g. salt, etc.
     • Violation Score: 3
     • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
     • Observation: Operator does not have Foodsafe Level 1 or equivalent certification.
     • Corrective Action(s): Get certified by August 31, 2023 or you will be issued a Violation ticket. This is a recurring infraction from October 2019.
     • Violation Score: 1
9. Routine InspectionMar 23, 2023

   2 infractions

   • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
     • Observation (CORRECTED DURING INSPECTION): Ice-machine had build up of mould on the walls of the chamber and the ice trays.
     • Corrective Action(s): Ice was discarded at the time of inspection. The chamber was emptied and the machine was turned off. Do not use the ice-machine until it is thoroughly cleaned and sanitized.
     • Maintain sanitation logs to ensure routine sanitation.
     • Date to be corrected by: March 27, 2023
     • Violation Score: 5
     • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION): Bleach sanitizer was too strong in all sanitizer spray bottles. The test strips were being bleached out.
     • Corrective Action(s): Inspector showed the operator the correct mixing ratio for bleach:water. 5ml of bleach (1/4 of the lid of the bleach bottle) per 1L of water is to be mixed to obtain 200 ppm chlorine residual. All food contact counters are to be wiped down with water and re-sanitized.
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation (CORRECTED DURING INSPECTION): 1) Several containers are left uncovered in all coolers.
     • 2) Dirty rags are kept on counters. Staff was noted to use these rags to wipe down counters (no sanitizer).
     • 3) A piece of dirty cardboard was kept on the middle food preparation counter.
     • Corrective Action(s): 1) Ensure all containers have tight fitting lids in storage.
     • 2) Rags were removed from counters at the time of inspection. Ensure wiping cloths are kept in sanitizer solution to prevent the growth of pathogens.
     • 3) Cardboard was discarded at the time of inspection. Cardboard is not a food safe material. It cannot be cleaned and sanitized. All surfaces must be smooth, impervious to moisture, and easy to clean.
     • Violation Score: 3
     • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
     • Observation: Operator claims to have completed their Food Safe training last year (also previously noted in the inspection reports) but has no proof of completing the course as no certificate was received in the mail.
     • Corrective Action(s): Keep a copy of your Food Safe level 1 certificate on site for review. Contact the agency that you completed your course with and follow-up regarding your certificate. Date to be corrected by: March 31, 2023.
     • Violation Score: 1
10. Routine InspectionFeb 22, 2023

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1) Several containers are left uncovered in the coolers.
      • 2) Frozen meat is poorly wrapped and mixed with other food items in the reach in freezers.
      • 3) Cooler handles, shelves, and seals have build up of food debris and grease.
      • Corrective Action(s): Ensure all containers have tight fitting lids to prevent spillage and cross contamination.
      • Food in freezers must be stored safely to prevent cross contamination. Separate raw meats from other frozen ingredients.
      • Deep clean the facility and regularly clean and sanitize high touch surfaces such as cooler handles.
      • Date to be corrected by: March 3, 2023
      • Violation Score: 9
      • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: Operator does not have proof of certification for Food Safe level 1 or equivalent. This has been noted on the previous 2 inspections as well.
      • Corrective Action(s): Email a copy of your Food Safe level 1 certification to the inspector today. If not received, inspector will return to issue an Order.
      • Violation Score: 1
11. Routine InspectionAug 9, 2021

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): The spray bottle containing 200 ppm chlorine solution was not working properly.
      • Corrective Action(s): The operator prepared another solution of 200 ppm chlorine in a bottle that works properly.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Certain food items in the coolers/freezers are stored in containers without lids.
      • Corrective Action(s): This may cause the food to get contaminated and therefore be served to customers who may get sick from foodborne pathogens. Ensure all foods being stored inside coolers and freezers are in containers with fitting lids.
      • CORRECTION DATE: Immediately.
      • Violation Score: 15
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: 1) The back storage area has accumulated a large amount of items being stored on the ground, shelves, and all throughout, to the point where you can not enter this area to clean it properly.
      • 2) The vent hood service date is past due (June 1, 2021).
      • Corrective Action(s): 1) Items not necessary for day to day function of the restaurant need to be removed, and those that are needed must be stored on shelves atleast 6 inches off the ground so that this area can still be accessible and cleaned as needed to avoid build up of dust and filth.
      • 2) Schedule an appointment with a vent hood cleaning company to service the vent hood.
      • CORRECTION DATE: 2 weeks.
      • Violation Score: 9
      • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: The operators Foodsafe Level 1 Certificate is expired.
      • Corrective Action(s): Take the Foodsafe Level 1 course to get certified again.
      • CORRECTION DATE: 1 month.
      • Violation Score: 1
12. Routine InspectionOct 28, 2019

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Ensure that all food containers stored inside the fridge and on the storage shelves have tight fitted lids.
      • Corrective Action(s): Today.
      • Violation Score: 3
13. Routine InspectionApr 29, 2019

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Some foods in the fridge and freezers did not have lids.
      • Corrective Action(s): Ensure that all food items have lids when they are in storage.
      • Violation Score: 9
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Light cover above the kitchen hand washing sink was missing.
      • Corrective Action(s): Replace within 2 weeks.
      • Violation Score: 1
14. Routine InspectionOct 31, 2018

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Lids needed on many food items in coolers.
      • Corrective Action(s): Today
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Ventilation hood has visible grease buildup
      • Corrective Action(s): Clean within one week.
      • Violation Score: 9
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation (CORRECTED DURING INSPECTION): Detergent powder next to the dishwasher was unlabelled and was in an old food container.
      • Corrective Action(s): Labelled during the insection.
      • Violation Score: 3
15. Routine InspectionMay 28, 2018

    1 infraction

    • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: Many miscellaneous items that are not needed for food premises operation observed in the storage room.
      • Corrective Action(s): Ensure that they are removed within two weeks.
      • Violation Score: 1
16. Routine InspectionJan 17, 2018

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: The back door cannot completely close and the screen is broken.
      • Corrective Action(s): Ensure that the back door is fixed or replaced within 2 weeks so that it can close completely.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: The fume hood has a buildup of grease. The operator stated that it will be cleaned by a professional company on Tuesday.
      • Corrective Action(s): Follow up required after one week.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The booster on the high temperature dishwasher is not working properly. The final rinse temperature ranged from 67 to 69 C. However, the dishwasher has been connected to a chlorine solution and this is achieving 50 ppm chlorine at the plate level. This is a temporary solution.
      • Corrective Action(s): Ensure that the booster is fixed within one month.
      • Violation Score: 3
17. Routine InspectionAug 23, 2017

    1 infraction

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Meat slicer had a build up of food debris on it.
      • Corrective Action(s): Cleaned during inspection.
      • Violation Score: 5
      • 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
      • Observation (CORRECTED DURING INSPECTION): A staff member who was wearing gloves was observed to be rinsing her hands. Gloves should be changed in between uses and proper hand washing must take place with hot and cold water, soap and paper towels.
      • Corrective Action(s):
      • Violation Score: 5
18. Routine InspectionOct 25, 2012

    0 infractions