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Pho Real

124 Hwy 20 E, Pelham ON L0S 1E3 · Restaurant

Inspection summary

Pho Real has been inspected 10 times by Niagara Region Public Health since December 2, 2024. The most recent inspection, on August 19, 2026, recorded 2 infractions.

2 of 10 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 20 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Protecting food from contamination and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 7 times across 7 separate inspections, most recently on August 19, 2026. For example: Mechanical dishwashing is properly constructed, designed and maintained.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 5 times across 5 separate inspections, most recently on August 19, 2026. For example: Food is protected from potential contamination

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on December 4, 2025. For example: Cold holding is adequate and maintained at 4°C (40°F) or lower.

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 8 times across 5 separate inspections, most recently on December 12, 2025. For example: Hands of food handlers are washed as often as necessary to prevent the contamination of food or food areas.

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 6 times across 4 separate inspections, most recently on April 2, 2026. For example: Food contact equipment, utensils and multi service articles are maintained in good repair and of sound and tight construction.

About this data

These results come from Niagara Region Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Routine Inspection

    2 infractions

    • Food is protected from potential contamination
    • Mechanical dishwashing is properly constructed, designed and maintained.
  2. Re-inspection

    0 infractions

  3. Re-inspection

    1 infraction

    • Mechanical dishwashing is properly constructed, designed and maintained.
  4. Routine Inspection

    6 infractions

    • Mechanical ventilation is maintained to ensure the elimination of odours, fumes, vapours, smoke and excessive heat.
    • Food premise is kept clean and maintained in a sanitary condition.
    • Food contact equipment, utensils and multi service articles are maintained in good repair and of sound and tight construction.
    • Mechanical dishwashing is properly constructed, designed and maintained.
    • Food is protected from potential contamination (e.g. food covered, labelled, off floor, sneeze guard).
    • Surfaces which come in contact with food are maintained in a clean and sanitary condition.
  5. Re-inspection

    4 infractions

    • Food is protected from potential contamination (e.g. food covered, labelled, off floor, sneeze guard).
    • Mechanical dishwashing is properly constructed, designed and maintained.
    • Hands of food handlers are washed as often as necessary to prevent the contamination of food or food areas.
    • Food handlers take reasonable precautions to ensure that food is not contaminated by hair.
  6. Routine Inspection

    7 infractions

    • Hands of food handlers are washed as often as necessary to prevent the contamination of food or food areas.
    • Cold holding is adequate and maintained at 4°C (40°F) or lower.
    • Utensils are maintained in a clean and sanitary condition.
    • Food premise is kept clean and maintained in a sanitary condition.
    • Food is protected from potential contamination (e.g. food covered, labelled, off floor, sneeze guard).
    • Mechanical dishwashing is properly constructed, designed and maintained.
    • An adequate number of handwashing stations are maintained and kept adequately supplied and are situated for convenient access by food handlers.
  7. Routine Inspection

    2 infractions

    • Food handlers take reasonable precautions to ensure that food is not contaminated by hair.
    • Certified food handler is onsite.
  8. Re-inspection

    0 infractions

  9. Routine Inspection

    6 infractions

    • Food storage racks, shelves or pallets are readily cleanable.
    • Food handlers take reasonable precautions to ensure that food is not contaminated by hair.
    • Mechanical dishwashing is properly constructed, designed and maintained.
    • Surfaces which come in contact with food are maintained in a clean and sanitary condition.
    • Cold holding is adequate and maintained at 4°C (40°F) or lower.
    • Food contact equipment, utensils and multi service articles are maintained in good repair and of sound and tight construction.
  10. Routine Inspection

    4 infractions

    • An adequate number of handwashing stations are maintained and kept adequately supplied and are situated for convenient access by food handlers.
    • Mechanical dishwashing is properly constructed, designed and maintained.
    • Surfaces which come in contact with food are maintained in a clean and sanitary condition.
    • Food premise is provided with a constant supply of hot and cold potable running water.
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