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Pinnacle International Resort Spa

4319 Main St, Whistler BC V8E 1B1 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

Pinnacle International Resort Spa has been inspected 22 times by Vancouver Coastal Health since October 21, 2015. The most recent inspection, on June 2, 2026, recorded 2 infractions.

1 of 22 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 30 times across 19 separate inspections, most recently on June 2, 2026. For example: The pool is clean, clear of obstructions, and adequately supplied

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 7 times across 7 separate inspections, most recently on November 13, 2024. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times across 2 separate inspections, most recently on June 2, 2026. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

22 inspections

  1. Routine

    2 infractions

    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
      • Planters and/or landscaping in the pool enclosure permits soil runoff to enter the pool deck
  2. Routine

    2 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The operator maintains the pool in good repair.
  3. Routine

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  4. Routine

    1 infraction

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
  5. Routine Follow-up

    1 infraction

    • The operator maintains the pool in good repair.
  6. Routine

    3 infractions

    • The pool disinfectant is properly maintained
      • Chlorine Cyanurate is less than 2.0 ppm at temperature above 30°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The operator maintains the pool in good repair.
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
  7. Routine

    1 infraction

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
  8. Routine Follow-up

    1 infraction

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  9. Routine Follow-up

    2 infractions

    • The pool combined chlorine level is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  10. Routine

    4 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  11. Routine

    2 infractions

    • The pool alkalinity is properly maintained
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  12. Routine Follow-up

    0 infractions

  13. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  14. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  15. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
      • Clock prominently displaying the time is not present or in clear view
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
  16. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
      • Floating weir or skimmer basket is missing from the skimmer box.
  17. Routine

    2 infractions

    • Pool water velocity and recirculation rate is properly maintained
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
  18. Routine

    2 infractions

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
      • Handrails at steps, ladders and diving boards are not secure
      • Floating weir or skimmer basket is missing from the skimmer box.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
  19. Routine

    3 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • The pool is clean, clear of obstructions, and adequately supplied
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
  20. Routine

    2 infractions

    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
  21. Routine

    1 infraction

    • The pool is regularly maintained and kept in good repair by an appropriately trained person
      • Nose of any step or ledge in the pool is not marked in a contrasting colour.
  22. Routine

    2 infractions

    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site

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