Pioneer House Food Service

220 Sherbrooke St, New Westminster · Institutional Kitchen

20 inspections

1. Follow-Up InspectionFeb 25, 2026

   0 infractions

2. Routine InspectionFeb 20, 2026

   2 infractions

   • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION): Dishwasher @ 0 ppm chlorine.
     • Corrective Action(s): 1) Dishes may be washed in the dishwasher and then sanitized in bleach solution in the sink, until the dishwasher has been repaired.
     • Note: manual dishwashing sign posted.
     • Violation Score: 25
   • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
     • Observation: Dishwasher @ 0 ppm chlorine
     • Corrective Action(s): 1) Repair dishwasher to ensure it has a final rinse of at least 50 ppm chlorine at all times.
     • 2) Provide chlorine test strips.
     • 3) Ensure final rinse concentration is checked daily.
     • Violation Score: 15
3. Routine InspectionSep 22, 2025

   0 infractions

4. Routine InspectionFeb 27, 2025

   0 infractions

5. Routine InspectionSep 12, 2024

   0 infractions

6. Routine InspectionMar 18, 2024

   1 infraction

   • 203 - Food not cooled in an acceptable manner [s. 12(a)]
     • Observation: Container of soup, surface temperature reads 26C, observed covered when cooling in walk in cooler.
     • Corrective Action(s): Do not cover and seal containers of food that is cooling.
     • Only cover food when it has finished cooler and reached internal 4C.
     • Lid opened to help facilitate faster cooling.
     • Violation Score: 5
7. Routine InspectionJun 21, 2023

   2 infractions

   • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
     • Observation (CORRECTED DURING INSPECTION): Sanitizer spray bottle observed to have 0 ppm chlorine
     • Corrective Action(s): Operator restocked sanitizers at the time of inspection.
     • Violation Score: 5
   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation (CORRECTED DURING INSPECTION): THIS IS A REPEAT VIOLATION: Raw proteins (eggs) kept above Ready-to-eat vegetables.
     • Corrective Action(s): Operator relocated eggs at the time of inspection. Ensure raw proteins are kept on the bottom shelf in the walk in cooler to prevent potential cross contamination.
     • Violation Score: 3
8. Routine InspectionMar 14, 2023

   1 infraction

   • 209 - Food not protected from contamination [s. 12(a)]
     • Observation (CORRECTED DURING INSPECTION): Raw protein observed to be stored above ready to eat items
     • Corrective Action(s): Operator relocated raw protein item to the bottom shelf at the time of inspection.
     • Violation Score: 3
     • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
     • Observation (CORRECTED DURING INSPECTION): Coffee and milk spillage observed under the shelf to the right of the low temperature dishwasher.
     • Corrective Action(s): Ensure to clean and sanitize under all shelves and equipment.
     • Violation Score: 3
9. Follow-Up InspectionSep 13, 2022

   0 infractions

10. Routine InspectionSep 8, 2022

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer spray bottle had 0 ppm chlorine.
      • Corrective Action(s): Operator restocked sanitizer spray bottle with 100 ppm chlorine at the time of inspection.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: 1) Black leaking rotten banana observed under freezer.
      • 2) Dust and debris build up observed on walk in cooler fan guard
      • Corrective Action(s): 1) Ensure premises is maintained in a clean and sanitary manner.
      • 2) Ensure walk in cooler fan guard is maintained in a clean and sanitized manner.
      • Date To Be Corrected: Immediately
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Chemical dishwasher had 0 ppm chlorine on plate surface during final rinse.
      • Corrective Action(s): DO NOT USE DISHWASHER. Repair or replace dishwasher so that it is able to produce at least 50 ppm chlorine on plate surface during final rinse.
      • Date To Be Corrected: Sept 9th
      • Violation Score: 3
      • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: Operator unable to provide FoodSafe level 1 certificate at the time of inspection
      • Corrective Action(s): Ensure operator has foodsafe level 1 or equivalent certification.
      • Date To Be Corrected: Immediately
      • Violation Score: 1
11. Routine InspectionSep 10, 2021

    0 infractions

12. Follow-Up InspectionJun 1, 2021

    0 infractions

13. Routine InspectionMar 10, 2020

    1 infraction

    • 211 - Frozen potentially hazardous food stored/displayed above -18 °C. [s. 14(3)]
      • Observation: Upright freezer's at -5 degC. Some of the breads in the freezer are not frozen. There's a warning sign inside on the panel that's flashing "vacuum condenser". Get this looked into. Monitor the temperature of the freezer to see if it goes down.
      • Corrective Action(s): Move any PHF's into the chest freezer and don't store these foods in this freezer. Store only breads, frozen fruit, etc in this freezer until it can maintain a temperature of -18 degC or below.
      • Violation Score: 1
14. Follow-Up InspectionSep 16, 2019

    0 infractions

15. Routine InspectionSep 13, 2019

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: The sanitizer pail is almost empty. As per manager, new sanitizer will be delivered around 4:30pm today.
      • Corrective Action(s): As discussed, until the sanitizer pail is replaced and the dishwasher is dispensing at least 50ppm Chlorine, you MUST use disposable plates for serving OR wash the dishes in the dishwasher then sanitize them in the 2-compartment sink (add 1 oz bleach per gallon of water) for at least 2 minutes before airdrying. Once the sanitizer pail has been replaced, use your test strips at least once a day to ensure that the dishwasher is dispensing sanitizer regularly.
      • Violation Score: 5
16. Routine InspectionMar 1, 2019

    1 infraction

    • 212 - Operator has not provided acceptable written food handling procedures [s. 23]
      • Observation: Temperature log is not being maintained.
      • Corrective Action(s): Record your cooler/freezer temperatures in the logsheet daily.
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some cleaning required. Exhaust hood is overdue for servicing.
      • Corrective Action(s): Get exhaust hood serviced. Clean the floor in the walk-in cooler.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The upright freezer temperature is at 2 degC. This is too high. There's a blinking sign that says to "vacuum condenser".
      • Corrective Action(s): Freezer's must be at -18 degC (0 degF) or below. Get the unit looked at. Move the food into the chest freezer until the upright freezer is working.
      • Violation Score: 3
17. Routine InspectionSep 14, 2018

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): There was no sanitizer in the spray bottles.
      • Corrective Action(s): Refresh the bleach solution more frequently as discussed.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some general cleaning required.
      • Corrective Action(s): -The exhaust hood was last due for servicing in November, 2017. It's over due for servicing. This was also coded on the previous inspection report! Get the hood serviced before Sept. 30, 2018.
      • -There's some cereal that has spilt on the dry storage shelving in the back. Clean it up.
      • Violation Score: 3
18. Routine InspectionFeb 22, 2018

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Raw meats were being stored above fruits.
      • Corrective Action(s): Always store raw meats below fruits/vegetables and ready to eat foods.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some cleaning required. Exhaust hood is overdue for servicing.
      • Corrective Action(s): Clean around the chest freezer and under and around the kitchen stoves. Get the exhaust hood serviced.
      • Violation Score: 3
19. Routine InspectionSep 25, 2017

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): There was no sanitizer in the sanitizer bottles.
      • Corrective Action(s): Refresh sanitizer solution regularly. Ensure that you're using 1 tsp bleach per liter of water.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Raw chicken is being stored above vegetables in the walk-in cooler.
      • Corrective Action(s): Always store raw meats below vegetables and cooked foods.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some cleaning required.
      • Corrective Action(s): Clean the fan grates in the walk-in cooler. Clean the shelves in the cupboards.
      • Violation Score: 3
20. Routine InspectionNov 30, 2012

    0 infractions