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Pizza Hut - Market Crossing

170 - 7515 Market Crossing, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

Pizza Hut - Market Crossing has been inspected 15 times by Fraser Health Authority since October 10, 2017. The most recent inspection, on June 16, 2026, recorded 1 infraction.

8 of 15 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene, Pests and Cleaning and sanitizing.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on July 8, 2025. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on June 23, 2023. For example: 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on October 10, 2017. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 3 times across 3 separate inspections, most recently on June 16, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on July 8, 2025. For example: 104 - Permit not posted in a conspicuous location [s. 8(7)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

15 inspections

  1. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: General cleaning required
      • Corrective Action(s): Wipe the spilt sugar on the floor outside the staff washroom; clean around and under shelves and equipment.
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: Neither of the staff onsite had Foodsafe Level 1 certification. One of the staff indicated that he was registered to take the exam within the next 2 weeks.
      • Corrective Action(s): At least one staff member onsite must be certified.
      • Violation Score: 1
  2. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some minor cleaning required.
      • Corrective Action(s): Some cleaning required behind and under shelving/equipment
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The "cold" water tap at the hand sink close to the dishwasher is very tight and hard to turn on/off.
      • Corrective Action(s): Address this issue. Staff should be able to turn taps on/off without difficulty when washing their hands.
      • Violation Score: 3
  3. Follow-Up Inspection

    0 infractions

  4. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: The hand sink by the pizza oven is out of order. Manager is waiting on a part that has been ordered that should arrive within the 2 weeks.
      • Corrective Action(s): The hand sink must be repaired before July 25th. Send me an email once it has been repaired so a follow-up inspection can be conducted.
      • Violation Score: 15
    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: The operating permit is posted by the office where the public cannot see it.
      • Corrective Action(s): Post the permit in a conspicuous location.
      • Violation Score: 1
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: The hot water tap at the hand sink by the dishwasher was leaking. The cold water tap has to be turned all the way around before the water turns on.
      • Corrective Action(s): Address these issues.
      • Violation Score: 1
  5. Routine Inspection

    0 infractions

  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    1 infraction

    • 212 - Operator has not provided acceptable written food handling procedures [s. 23]
      • Observation: One of the sauces had a date stamp that had passed.
      • Corrective Action(s): Replace the sauce with a fresh one. Ensure time stamps are accurate and staff are following the proper protocols.
      • Violation Score: 1
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some cleaning required.
      • Corrective Action(s): The shelf used for storing dips and take out boxes (beside the order monitor) has an accummulation of dust/debris build up. Clean the shelf. Clean under dry storage shelves as discussed.
      • Violation Score: 3
  8. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: The walls above the grease trap, behind the dishwasher, need to be sealed.
      • Corrective Action(s): Get this issue addressed.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some general cleaning required.
      • Corrective Action(s): The kitchen floor, floor under all the shelving, cooler door handles, handle of the paper towel dispensers as they're greasy.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The door on the pizza warmer in the front service area does not close.
      • Corrective Action(s): Fix the door latch.
      • Violation Score: 3
      • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: The Manager's FS level 1 certificate has expired.
      • Corrective Action(s): Get recertified
      • Violation Score: 1
  9. Routine Inspection

    0 infractions

  10. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: - Grease build up noted on side of proofer and on floor between proofer and prep table
      • - Grease/grime noted on floor around legs/wheels of equipment
      • - Debris noted on edges of floor under equipment, prep tables and shelving units.
      • - Cover on grease trap is slightly ajar and there is a gap noted with bad odour pre
      • Corrective Action(s): - Move all moveable equipment out to thoroughly clean/scrub hard to reach areas of the floor noted above to remove all grease and debris. To be completed by:
      • - Clean side of proofer to remove grease accumulation
      • - Place cover properly on grease trap so that it is covered tightly.
      • To be completed by: 16-Aug-2022
      • Violation Score: 3
  11. Routine Inspection

    0 infractions

  12. Routine Inspection

    0 infractions

  13. Routine Inspection

    0 infractions

  14. Routine Inspection

    0 infractions

  15. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer buckets with wiping cloths noted in 400 ppm QUATS.
      • Corrective Action(s): Ensure all sanitizer buckets are maintained at 200 ppm QUATS. Staff dispense sanitizer and mix with water. Use test strips to ensure sanitizer levels are maintained.
      • Violation Score: 5

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