POTBELLY SANDWICH SHOP

900 W NORTH AVE, CHICAGO, IL 60642 · Restaurant

10 inspections

1. CanvassJul 14, 2026

   6 infractions

   • 22. PROPER COLD HOLDING TEMPERATURES
     • OBSERVED APPROXIMATELY 12LBS SLICED PORTIONED DELI MEAT STORED IN 2 DOOR PREP COOLER AT IMPROPER COLD HOLDING TEMPERATURE DURING TIME OF INSPECTION. NOTED TEMPERATURE BETWEEN 50- @57.0F. INSTRUCTED TO HOLD ALL COLD TCS FOODS @ 41F AND BELOW AT ALL TIMES AS REQUIRED. PIC VOLUNTARILY DISCARDED DELI MEAT. PRIORITY VIOLATION. #7-38-005. CITATION ISSUED.
   • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
     • OBSERVED APPROXIMATELY 35 OR MORE SMALL BLACK LIVE FLIES FLYING THROUGHOUT FRONT AND REAR PREP, REAR STORAGE AND DINING ROOM ON WALLS, EXTERIOR SURFACES COOLING EQUIPMENT, ON CARDBOARD BOXES, AND NEAR FLOOR DRAIN INSIDE CABINET WHERE BEVERAGE DISPENSER IS LOCATED. INSTRUCTED TO CONTACT PEST CONTROL FOR SERVICE, CLEAN AND SANITIZE ALL AFFECTED AREAS. MUST ELIMINATE FLY ACTIVITY AND MAINTAIN. PRIORITY FOUNDATION VIOLATION. #7-38-020 (A). CITATION ISSUED.
   • 40. PERSONAL CLEANLINESS
     • OBSERVED FOOD HANDLER WITHOUT EFFECTIVE HAIR RESTRAINT. INSTRUCTED TO PROVIDE TO PREVENT POSSIBLE CONTAMINATION
   • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
     • OBSERVED EXTERIOR SURFACES OF HOT HOLD EQUIPMENT, INTERIOR COOLING EQIUPMENT, DRINK MIXER STORED IN DINING ROOM, COFFEE MACHINE, AND POP DISPENSER WITH ACCUMULATED FOOD DEBRIS AND SPLATTER. INSTRUCTED TO REMOVE, CLEAN SANITIZE AND MAINTAIN IN ORDER TO PREVENT FOOD SOURCE FOR PEST.
   • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
     • OBSERVED FAUCET NECK OF 3 COMPARTMENT SINK IN DISREPAIR COVERED WITH BLUE ADHESIVE AND LEAKING. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD CONDITION.
   • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
     • OBSERVED FLOORS THROUGHOUT FRONT AND REAR PREP AREA UNDER SHELVING RACKS, PREP TABLES AND HEAVY EQUIPMENT IN NEED OF CLEANING. INSTRUCTED TO REMOVE FOOD DEBRIS AND STANDING WATER AND MAINTAIN.
2. ComplaintJul 28, 2025

   4 infractions

   • 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
     • No certified food service manager on site while handling and serving TCS foods ( deli meat, meat balls, etc.), instructed to obtain. Priority foundation violation 7-38-012.
   • 21. PROPER HOT HOLDING TEMPERATURES
     • Found 5 lbs of cooked beef meatballs held in a steam table at 54.3°F; the steam table was not turned on. Instructed to hold Hot TCS foods at 135°F or higher. Priority violation 7-38-005. Item discarded valued at $20.
   • 40. PERSONAL CLEANLINESS
     • Food handler not wearing hair restraints, Instructed to wear.
   • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
     • Standing water pooling on floor under front prep kitchen hand wash sink, Instructed to minimize standing water to prevent insects breading site.
3. CanvassFeb 13, 2025

   0 infractions

4. Complaint Re-InspectionMar 14, 2024

   1 infraction

   • 58. ALLERGEN TRAINING AS REQUIRED
     • 2-102.13 OBSERVED 2 CERTIFIED FOOD MANAGERS ON DUTY WITHOUT A VALID ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST HAVE A VALID ALLERGEN TRAINING CERTIFICATE.
5. ComplaintMar 7, 2024

   4 infractions

   • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
     • OBSERVED APPROX. 15 LIVE SMALL FLYING INSECTS ON THE WALLS AND BOXES OF STOCK IN THE FOOD PREP AREAS, DINING ROOM AND SANDWICH PICKUP AREA. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
   • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
     • CLEAN THE INTERIOR OF THE SANDWICH PREP COOLER NEXT TO THE CONVEYOR OVEN AND THE PREP COOLER ACROSS FROM THE OVEN.
   • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
     • CLEAN THE WALLS WITH FOOD DEBRIS ON THEM AROUND THE 3-COMPARTMENT SINK.
   • 58. ALLERGEN TRAINING AS REQUIRED
     • OBSERVED 2 CERTIFIED FOOD MANAGERS ON DUTY WITHOUT A VALID ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST HAVE A VALID ALLERGEN TRAINING CERTIFICATE.
6. CanvassOct 2, 2023

   1 infraction

   • 53. TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
     • OBSERVED NO COVERED TRASH RECEPTACLE INSIDE UNISEX TOILET ROOM LOCATED CLOSER TO REAR EXIT DOOR. INSTRUCTED TO PROVIDE.
7. Canvass Re-InspectionMar 2, 2022

   0 infractions

8. CanvassFeb 23, 2022

   5 infractions

   • 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
     • NO CITY OF CHICAGO CERTIFIED MANAGER ON SITE WHILE TCS FOODS (SOUP, SANDWICHES) ARE PREPARED AND SERVED. PRIORITY FOUNDATION.
   • 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
     • NO CITY OF CHICAGO CERTIFIED MANAGER ON SITE WHILE TCS FOODS (SOUP, SANDWICHES) ARE PREPARED AND SERVED. PRIORITY FOUNDATION. 7-38-012. CITATION ISSUED.
   • 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
     • NO HAND DRYING PROVISION AT FRONT PREP HANDWASHING SINK OR UNISEX WASHROOM #1. ALL HANDWASHING SINKS MUST BE SUPPLIED WITH HOT WATER, SOAP AND HAND DRYING DEVICE AT ALL TIMES. PRIORITY FOUNDATION. 7-38-030(C). CITATION ISSUED.
   • 38. INSECTS, RODENTS, & ANIMALS NOT PRESENT
     • NO UPDATED PEST CONTROL LOG BOOK ON SITE DURIN TIME OF INSPECTION. OBSERVED MOST RECENT PEST CONTROL REPORT DATED 02/08/2021. MUST PROVIDE LOGBOOK WITH MOST RECENT SERVICE AND STATE LICENSE. PRIORITY FOUNDATION. 7-38-020(C). CITATION ISSUED.
   • 58. ALLERGEN TRAINING AS REQUIRED
     • NO CERTIFIED FOD MANAGER ON SITE. NO ALLERGEN TRAINING. ALL CERTIFIED ANAGERS MUST OBTAIN ALLERGEN TRAINING.
9. CanvassAug 11, 2021

   2 infractions

   • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
     • OBSERVED NO VOMIT AND DIARRHEA PROCEDURE OR CLEANING MATERIALS TO CLEAN UP SAID INCIDENT ON SITE. FACILITY MUST PROVIDE PROCEDURES AND CLEANING MATERIALS (GLOVES, MASK, DISPOSABLE MOP, DISINFECTANT RATED FOR NOROVIRUS) FOR EMPLOYEES TO FOLLOW AND USE WHEN RESPONDING TO VOMITING OR DIARRHEAL EVENTS. INSTRUCTED MANAGER TO PROVIDE. PRIORITY FOUNDATION VIOLATION. 7-38-005.
   • 23. PROPER DATE MARKING AND DISPOSITION
     • OBSERVED READY-TO-EAT TIME/ TEMEPERATURE CONTROL FOR SAFETY FOODS (TCS): TUNA, VARIETY OF SLICED MEATS HELD FOR OVER 24 HOURS WITHOUT DISCARD DATE. INSTRUCTED FACILITY TO PROVIDE DISCARD DATE FOR ANY READY-TO-EAT TCS FOODS HELD FOR OVER 24 HOURS. PRIORITY FOUNDATION. 7-38-005. CITATION ISSUED.
10. LicenseJan 14, 2020

    2 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • NO EMPLOYEE HEALTH POLICY ON SITE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE AND MAINTAIN. PRIORITY FOUNDATION VIOLATION 7-38-010
    • 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
      • NO FOOD HANDLER TRAINING CERTIFICATION ON SITE FOR FOOD HANDLERS. INSTRUCTED TO PROVIDE AND MAINTAIN