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PRO NAILS SPA

1980 OGILVIE RD OTTAWA ON K1J 9L3 · Personal Services

Official record from Ottawa →

Inspection summary

PRO NAILS SPA has been inspected 7 times by Ottawa Public Health since December 23, 2024. The most recent inspection, on September 28, 2026, recorded 7 infractions.

2 of 7 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 7 infractions recorded. The higher-risk findings here relate to: Food source, labelling and allergens, Protecting food from contamination and Hand hygiene and infection control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Food source, labelling and allergensHigher risk

    Products used on clients must come from approved sources, stay in their original labelled containers and be thrown out when they are expired or contaminated. Unlabelled products make it impossible to know what a client is being exposed to.

    Recorded 2 times across 2 separate inspections, most recently on September 28, 2026. For example: All single-use equipment is discarded immediately after use.

  • Protecting food from contaminationHigher risk

    Clean and used instruments, towels and supplies must be kept apart, and products such as wax, creams and inks must be dispensed so they cannot be contaminated between clients (no double-dipping). Mixing clean and dirty items is a direct route for infection.

    Recorded 2 times across 2 separate inspections, most recently on September 2, 2025. For example: Products used are stored and dispensed in a manner that prevents contamination.

  • Hand hygiene and infection controlHigher risk

    Infection control is the core of a personal service inspection. Inspectors check that operators clean their hands and change gloves between clients, that a stocked hand sink is available, and that anything that breaks the skin is handled so blood-borne infections such as hepatitis B, hepatitis C and HIV cannot pass from one client to the next.

    Recorded once on December 23, 2024. For example: The service provider practices good personal hygiene.

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 5 times across 3 separate inspections, most recently on September 28, 2026. For example: Every operator shall keep records as required.

  • Equipment and utensilsLower risk

    Instruments, chairs, tables and footbaths must be made of materials that can be cleaned, kept in good repair and stored so they stay clean. Single-use items such as nail files, buffers, razors and needles must be thrown away after each client.

    Recorded 4 times across 2 separate inspections, most recently on September 28, 2026. For example: All equipment is clean and in good repair.

About this data

These results come from Ottawa Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Required

    7 infractions

    • Operator obtains the name and contact information of any person seeking a service.
      • Obtain the name and contact information of any person seeking services.
      • Failure to comply may result in legal action.
    • All equipment is clean and in good repair.
      • Store equipment in a manner that protects the equipment from contamination.
      • Maintain equipment in a clean and sanitary condition.
      • Maintain equipment in good repair.
      • Failure to comply may result in legal action.
    • All reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
      • Clean and disinfect equipment between each client.
      • Clean and sterilize equipment between each client.
      • Clean reusable equipment with detergent, rinse with clean water, and air dry prior to disinfection.
      • Use a low-level disinfectant on non-critical equipment that only comes into contact with intact skin or hair.
      • Use an intermediate-level disinfectant on non-critical equipment that may come into contact with non-intact skin, but does not include mucous membranes.
      • Use a high-level disinfectant on semi-critical equipment that comes into contact with mucous membranes or non-intact skin but does not penetrate the skin.
      • Use high-level disinfectant at a minimum on semi-critical equipment that holds, manipulates, or contacts critical equipment.
      • Clean and sterilize critical reusable equipment that comes into contact with blood, bodily fluids, or penetrates mucous membranes and/or non-intact skin.
      • Use a single-use cover or barrier on any equipment that cannot be readily cleaned and disinfected or sterilized, and is not introduced into the body or body cavities. Between each client, remove and discard the single-use cover, then clean and disinfect equipment surfaces with low-level disinfectant.
      • Foot bath (lined): Clean and use low-level disinfection at the end of each day. Clean and disinfect immediately with intermediate-level disinfectant if liner tears or other contamination occurs.
      • Failure to comply may result in legal action.
    • All single-use equipment is discarded immediately after use.
      • Discard single-use equipment immediately after use.
      • Equipment or instruments that cannot withstand cleaning or disinfection must be discarded immediately after use. These products may or may not be identified by the manufacturer with a single-use symbol on product packaging.
      • Single-use equipment is not permitted to be stored at the setting for future use on the same client. Equipment that is brought in by the client is not permitted for use.
    • Disinfectants are approved and used appropriately.
      • Follow contact time and directions for use as specified in the manufacturer's instructions.
    • Every operator shall keep records as required.
      • DISINFECTION RECORDS: Facility must maintain the following records for disinfection: (1) name of disinfectant; (2) concentration of the disinfectant; (3) date that the disinfectant was prepared; and (4) date that the disinfectant was discarded
      • ACCIDENTAL EXPOSURES: Facility must maintain the following records for accidental exposures: (1) date of exposure; (2) type of service provided when exposure occurred; (3) part of the body that was exposed to blood or bodily fluids; (4) name and contact information of the person providing the procedure when the exposure occurred; (5) the action taken by the service provider; and (6) the name and contact information of the person who was exposed.
    • Records stored at setting for one year, and off-site for an additional two years, or until services cease.
      • Records must be maintained on-site for at least one year after they are created.
      • Records must be maintained in a readily available secure location for at least two years after they have been removed from the personal service setting (or until services cease).
      • Records must be provided to a Public Health Inspector upon request.
      • Failure to comply may result in legal action.
  2. Complaint

    0 infractions

  3. Complaint

    1 infraction

    • Products used are stored and dispensed in a manner that prevents contamination.
  4. Follow-up

    0 infractions

  5. Complaint

    1 infraction

    • Disinfectants used in a personal service setting are approved and appropriately used.
  6. Required

    1 infraction

    • Records are kept of accidental exposures to body fluids.
  7. Routine inspection

    12 infractions

    • The service provider practices good personal hygiene.
    • Single use equipment is discarded immediately after use.
    • The setting is designed to be free from conditions that may adversely affect its operations.
      • The setting must be equipped with potable hot and cold running water under pressure.
    • Equipment is maintained in good sanitary condition and in accordance with the manufacturer’s instructions.
      • Equipment must be maintained in good repair and in a sanitary condition.
      • Equipment must be maintained in accordance with the manufacturer’s instructions.
      • Equipment must be maintained in accordance with the directions of the public health inspector.
    • Disinfection records are kept.
    • Products used are stored and dispensed in a manner that prevents contamination.
    • Sharps shall be appropriately disposed of.
      • Sharps must be disposed of immediately after use.
      • Sharps are disposed of in a sharps container at point of use.
      • Sharps containers are compliant with standards of the Canadian Standards Association (CSA).
    • The setting is equipped with receptacles for waste appropriate for the sanitary operation and maintenance of the setting.
      • Waste is collected and removed as often as necessary to maintain the setting in a sanitary condition.
    • Disinfectants used in a personal service setting are approved and appropriately used.
      • Disinfectants are used as per the manufacturer’s instructions, where available.
    • Reusable equipment is cleaned and disinfected or sterilized as often as necessary to prevent disease transmission.
      • Reusable equipment must be cleaned and disinfected or sterilized between each use.
      • Reusable equipment must be covered with a single-use disposable cover that shall be discarded immediately after each use.
    • The setting is free from every condition that may constitute a health hazard.
    • Records are kept of accidental exposures to body fluids.

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