Queen's Cross Neighbourhood Pub
2989 Lonsdale Avenue, North Vancouver BC V7N 3J3 · Food Service Establishment 1
Inspection summary
Queen's Cross Neighbourhood Pub has been inspected 44 times by Vancouver Coastal Health since June 8, 2015. The most recent inspection, on August 25, 2026, found no infractions.
23 of 44 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Handwashing and staff hygiene.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 25 times across 19 separate inspections, most recently on August 17, 2026. For example:
The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 2 times across 2 separate inspections, most recently on January 8, 2025. For example:
Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded once on January 21, 2021. For example:
Self-service areas equipped with hand washing or alcohol-based sanitizer in easy reach
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 14 times across 11 separate inspections, most recently on June 6, 2024. For example:
The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 9 times across 2 separate inspections, most recently on January 21, 2021. For example:
Maximum number of patrons that can be accommodated on the premises has been determined
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
44 inspections
- Routine Follow-up
0 infractions
- Routine
1 infraction
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine
2 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Routine
0 infractions
- Routine Follow-up
0 infractions
- Routine
2 infractions
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine
1 infraction
- The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Routine
0 infractions
- Request
19 infractions
- COVID-19 Safety Plan developed and in use
- COVID-19 Safety Plan contains the maximum number of patron count
- Maximum number of patrons that can be accommodated on the premises has been determined
- Maximum number of patrons allows for 2m separation between patrons of different parties at all times
- 2m separation maintained between patrons of different parties, except when partition in place
- Maximum number of patrons and staff on premises is monitored at all times
- Maximum of 6 patrons per table
- No events over 50 people on premises
- Licensed premises only provide liquor service between 9am and 10pm
- Patrons in licensed premises are assigned to a table and shown their seats by a staff member
- Patrons remain seated while at a licensed establishment, except to use the washroom or leave (Exception: licensed premises with manufacturing license)
- Where partitions are in use, they are positioned such that droplet transmission is blocked
- Operator assessed their premises and taken steps to prevent congregation of patrons near or outside their premises
- Physical devices or markers are used to assist patrons in maintaining physical distance
- Self-service areas equipped with hand washing or alcohol-based sanitizer in easy reach
- Self-service areas equipped with appropriate signage
- Dance floors are closed and blocked. No Karaoke, dancing, or singing on the premises
- Background music is no louder than the volume of normal conversation
- Reservation contact information is kept for 30 days: First name, last name, and phone number or email of at least one member of every party
- Routine
0 infractions
- Routine Follow-up
0 infractions
- Routine
2 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- Routine
0 infractions
- Routine
0 infractions
- Routine Follow-up
0 infractions
- Routine
1 infraction
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Mechanical dishwasher does not provide sufficient washing and/or sanitizing action to remove contamination.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Routine
0 infractions
- Routine
3 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Mechanical dishwasher does not provide sufficient washing and/or sanitizing action to remove contamination.
- Sanitizing solution is not present or at insufficient concentration.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- Procedures in the sanitation plan are not being followed.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine
1 infraction
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Equipment, utensils and/or food contact surfaces are not used in a manner that ensures safe and sanitary food handling.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine Follow-up
0 infractions
- Routine Follow-up
2 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
- Routine
3 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
- Procedures in the food safety plan are not being followed.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- Procedures in the sanitation plan are not being followed.
- Routine Follow-up
0 infractions
- Routine Follow-up
0 infractions
- Routine Follow-up
3 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
- Routine
4 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- Equipment, utensils and/or food contact surfaces are not in a condition that ensures safe and sanitary food handling.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Wiping cloths are not clean, restricted in use and/or stored in approved sanitizing solution.
- An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine
0 infractions
- Routine
3 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- Equipment, utensils and/or food contact surfaces are not in a condition that ensures safe and sanitary food handling.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Wiping cloths are not clean, restricted in use and/or stored in approved sanitizing solution.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- Procedures in the sanitation plan are not being followed.
- Sanitizer levels are not being monitored and recorded.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine Follow-up
0 infractions
- Routine
1 infraction
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine Follow-up
0 infractions
- Routine
3 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Wiping cloths are not clean, restricted in use and/or stored in approved sanitizing solution.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine
3 infractions
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Potentially hazardous food is not stored, displayed or transported at a temperature of 4°C or below.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- Procedures in the sanitation plan are not being followed.
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Routine Follow-up
0 infractions
- Routine Follow-up
0 infractions
- Routine Follow-up
1 infraction
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine Follow-up
1 infraction
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine Follow-up
1 infraction
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Routine
2 infractions
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
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