ROCK'N DELI
50 RIDEAU ST OTTAWA ON K1N 9J7 · Food Safety
Inspection summary
ROCK'N DELI has been inspected 8 times by Ottawa Public Health since November 26, 2025. The most recent inspection, on September 28, 2026, recorded 1 infraction.
None of the 8 inspections on record were free of infractions. In the past 12 months there were 8 inspections with 23 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Cleaning and sanitizing and Handwashing and staff hygiene.
Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 5 times across 5 separate inspections, most recently on September 10, 2026. For example:
All food shall be protected from contamination and adulteration.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 3 times across 3 separate inspections, most recently on September 3, 2026. For example:
The surfaces of equipment and facilities other than utensils that come in direct contact with food are cleaned and sanitized as often as necessary to maintain such surfaces in a sanitary condition.
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 3 times across 3 separate inspections, most recently on May 11, 2026. For example:
Every food premise shall be provided with employee hand washing stations.
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on December 18, 2025. For example:
The food premise is protected against the entry of pests and kept free of conditions that lead to the harbouring or breeding of pests.
Chemicals and toxic substancesHigher risk
Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.
Recorded once on November 26, 2025. For example:
Utensils shall be sanitized through the use of an approved chemical solution or hot water for the required contact time and temperature.
About this data
These results come from Ottawa Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
8 inspections
- Complaint
1 infraction
- Every food premise shall be operated and maintained such that the floor or floor coverings, the walls and ceilings, and the premises itself are maintained in a sanitary condition.
- Every room in the premise where food is prepared, processed, packaged, served, transported, manufactured, handled, sold, offered for sale or displayed must be kept in a sanitary condition so as to prevent contamination of food.
- Every food premise shall be operated and maintained such that the floor or floor coverings, the walls and ceilings, and the premises itself are maintained in a sanitary condition.
- Follow-up
2 infractions
- Every operator of a food service premise ensures that there is at least one food handler or supervisor on the premise who has completed food handler training during every hour in which the premise is operating.
- Operator must ensure that there is at least one food handler or supervisor on the premise who has completed food handler training.
- For further information, please visit www.ottawapublichealth.ca; Search phrase: Certified Food Handler Training
- All food shall be protected from contamination and adulteration.
- Protect all food from contamination and adulteration.
- Failure to comply may result in legal action.
- Every operator of a food service premise ensures that there is at least one food handler or supervisor on the premise who has completed food handler training during every hour in which the premise is operating.
- Required
2 infractions
- The surfaces of equipment and facilities other than utensils that come in direct contact with food are cleaned and sanitized as often as necessary to maintain such surfaces in a sanitary condition.
- Clean and sanitize the surfaces of equipment and facilities as often as necessary to maintain such surfaces in a sanitary conditions.
- Every operator of a food service premise ensures that there is at least one food handler or supervisor on the premise who has completed food handler training during every hour in which the premise is operating.
- Operator must ensure that there is at least one food handler or supervisor on the premise who has completed food handler training.
- For further information, please visit www.ottawapublichealth.ca; Search phrase: Certified Food Handler Training
- The surfaces of equipment and facilities other than utensils that come in direct contact with food are cleaned and sanitized as often as necessary to maintain such surfaces in a sanitary condition.
- Required
2 infractions
- Every food premise shall be provided with employee hand washing stations.
- Provide an adequate number of hand washing stations that are maintained and kept adequately supplied and that are situated for convenient access by food handlers.
- All food shall be protected from contamination and adulteration.
- Protect all food from contamination and adulteration.
- Failure to comply may result in legal action.
- Every food premise shall be provided with employee hand washing stations.
- Required
1 infraction
- Food processed in a manner that makes the food safe to eat.
- Process all food in a manner that makes the food safe to eat
- Failure to comply may result in legal action.
- Food processed in a manner that makes the food safe to eat.
- Follow-up
4 infractions
- All equipment, utensils and multi-service articles that are used for food preparation in the food premise are of sound and tight construction, in good repair and suitable for their intended use.
- All the equipment, utensils and multi-service articles used in the food premise must be kept in good repair.
- Failure to comply may result in legal action.
- The food premise is protected against the entry of pests and kept free of conditions that lead to the harbouring or breeding of pests.
- Protect the food premise against the entry of pests.
- Keep the food premise free of conditions that lead to the harbouring of pests.
- Keep the food premise free of conditions that lead to the breeding of pests.
- Maintain records of all pest control measures that are undertaken in the premise.
- Retain records of the pest control measures undertaken in the food premise for at least one year after the are made.
- Furniture, equipment and appliances in any room or place where food is prepared, handled, displayed, sold or offered for sale is constructed and arranged to permit thorough cleaning of the room and maintaining it in a clean and sanitary condition.
- Construct and arrange the the room in a manner permitting thorough cleaning.
- Failure to comply may result in legal action.
- Racks, shelves or pallets used for food storage must be designed to protect the food from contamination and must be readily cleanable.
- Provide racks, shelves or pallets designed to protect the food from contamination.
- Provide racks, shelves or pallets that are designed to be readily cleanable.
- Failure to comply may result in legal action.
- All equipment, utensils and multi-service articles that are used for food preparation in the food premise are of sound and tight construction, in good repair and suitable for their intended use.
- Complaint
6 infractions
- Every food premise shall be provided with employee hand washing stations.
- Provide an adequate number of hand washing stations that are maintained and kept adequately supplied and that are situated for convenient access by food handlers.
- The hand washing stations must be used only for the hand washing of employees.
- Failure to comply may result in legal action.
- All equipment, utensils and multi-service articles that are used for food preparation in the food premise are of sound and tight construction, in good repair and suitable for their intended use.
- All the equipment, utensils and multi-service articles used in the food premise must be kept in good repair.
- Furniture, equipment and appliances in any room or place where food is prepared, handled, displayed, sold or offered for sale is constructed and arranged to permit thorough cleaning of the room and maintaining it in a clean and sanitary condition.
- Construct and arrange the the room in a manner permitting thorough cleaning.
- A person giving notice of an intention to commence to operate a food premise to the medical officer of health under subsection 16(2) of the Health Protection and Promotion Act shall include his or her name, contact information and the location of the food premise in the notice.
- Provide your name, contact information and the location of the food premise in the notice required under the Act.
- Failure to comply may result in legal action.
- The surfaces of equipment and facilities other than utensils that come in direct contact with food are cleaned and sanitized as often as necessary to maintain such surfaces in a sanitary condition.
- Clean and sanitize the surfaces of equipment and facilities as often as necessary to maintain such surfaces in a sanitary conditions.
- Failure to comply may result in legal action.
- Racks, shelves or pallets used for food storage must be designed to protect the food from contamination and must be readily cleanable.
- Provide racks, shelves or pallets designed to protect the food from contamination.
- Provide racks, shelves or pallets that are designed to be readily cleanable.
- Every food premise shall be provided with employee hand washing stations.
- Required
5 infractions
- Every food premise shall be provided with employee hand washing stations.
- A person giving notice of an intention to commence to operate a food premise to the medical officer of health under subsection 16(2) of the Health Protection and Promotion Act shall include his or her name, contact information and the location of the food premise in the notice.
- Provide your name, contact information and the location of the food premise in the notice required under the Act.
- The surfaces of equipment and facilities other than utensils that come in direct contact with food are cleaned and sanitized as often as necessary to maintain such surfaces in a sanitary condition.
- In compliance.
- Utensils shall be sanitized through the use of an approved chemical solution or hot water for the required contact time and temperature.
- Sanitize utensils in a clean quaternary ammonium solution of not less than 200 parts per million at a temperature not lower than 24°C for at least 45 seconds.
- All food shall be protected from contamination and adulteration.
- Protect all food from contamination and adulteration.
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