Skip to content
Loading map…

Sante Salt Cave & Healing Spa

2 - 1200 Highway 7, Thornhill, ON, L4J 8M5 · Class B

Official record from York Region →

Inspection summary

Sante Salt Cave & Healing Spa has been inspected 11 times by York Region Public Health since September 8, 2025. The most recent inspection, on September 21, 2026, recorded 1 infraction.

2 of 11 inspections on record found no infractions at all. In the past 12 months there were 8 inspections with 35 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 10 times across 7 separate inspections, most recently on August 27, 2026. For example: Total alkalinity is within required range

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on September 8, 2025. For example: Chemical feeder is provided to administer chlorine, chlorine compound or a bromine compound

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 12 times across 7 separate inspections, most recently on September 10, 2026. For example: Records retained for one year

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 4 times across 4 separate inspections, most recently on July 3, 2026. For example: Safety equipment available and in good repair (Pool, Spa > 3 m, Wading Pool)

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 43 times across 9 separate inspections, most recently on September 21, 2026. For example: Water replacement carried out as required

About this data

These results come from York Region Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Re-inspection

    1 infraction

    • Water replacement carried out as required
      • Fail to provide water meter to register the volume of make-up water added
  2. Re-inspection

    4 infractions

    • Water replacement carried out as required
      • Fail to provide water meter to register the volume of make-up water added
    • Records retained for one year
      • Fail to retain records for one year
    • Black disc requirements met
      • Fail to ensure black disc 150 mm in diameter on white background is permanently affixed to bottom of pool at deepest point
    • The premise appears to be free from conditions that might be a health hazard
      • Fail to maintain facility in safe condition
  3. Re-inspection

    7 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity in range of 60 - 180 ppm
    • pH is within required range
      • Fail to maintain pH within range of 7.2 to 7.8
    • Total bromine residual is within required range
      • Fail to maintain total bromine residual between 2 - 8 ppm (Pool, Cold Plunge Pool, Floatation Pool)
    • Water replacement carried out as required
      • Fail to provide water meter to register the volume of make-up water added
    • Records retained for one year
      • Fail to retain records for one year
    • Black disc requirements met
      • Fail to ensure black disc 150 mm in diameter on white background is permanently affixed to bottom of pool at deepest point
    • The premise appears to be free from conditions that might be a health hazard
      • Fail to maintain facility in safe condition
  4. Compliance Inspection

    7 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity in range of 60 - 180 ppm
    • pH is within required range
      • Fail to maintain pH within range of 7.2 to 7.8
    • Total bromine residual is within required range
      • Fail to maintain total bromine residual between 2 - 8 ppm (Pool, Cold Plunge Pool, Floatation Pool)
    • Water replacement carried out as required
      • Fail to provide water meter to register the volume of make-up water added
    • Records retained for one year
      • Fail to retain records for one year
    • Black disc requirements met
      • Fail to ensure black disc 150 mm in diameter on white background is permanently affixed to bottom of pool at deepest point
    • The premise appears to be free from conditions that might be a health hazard
      • Fail to maintain facility in safe condition
  5. Re-inspection

    6 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity in range of 60 - 180 ppm
    • Total bromine residual is within required range
      • Fail to maintain total bromine residual between 2 - 8 ppm (Pool, Cold Plunge Pool, Floatation Pool)
    • Water clarity is satisfactory
      • Fail to ensure pool water clear enough to permit black disc at deepest point to be clearly visible from a point on the deck 9 meters away
    • Safety equipment available and in good repair (Pool, Spa > 3 m, Wading Pool)
      • Fail to provide an electrically insulated or non-conducting reaching pole at least 3.65 metres long conveniently located for emergency use
    • Black disc requirements met
      • Fail to ensure black disc 150 mm in diameter on white background is permanently affixed to bottom of pool at deepest point
    • Water heater equipped with an operational tamper-proof upper limit cut-off switch
      • Fail to provide tamper-proof upper limit cut-off switch for the water heater
      • Fail to ensure upper limit cut-off switch limits maximum temperature of water to 40°C (104°F)
      • Fail to ensure upper limit cut-off switch is independent of water temperature thermostat
  6. Compliance Inspection

    10 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity in range of 60 - 180 ppm
    • pH is within required range
      • Fail to maintain pH within range of 7.2 to 7.8
    • Total bromine residual is within required range
      • Fail to maintain total bromine residual between 2 - 8 ppm (Pool, Cold Plunge Pool, Floatation Pool)
    • Water clarity is satisfactory
      • Fail to ensure pool water clear enough to permit black disc at deepest point to be clearly visible from a point on the deck 9 meters away
    • Water replacement carried out as required
      • Fail to provide water meter to register the volume of make-up water added
    • Daily records completed and signed
      • Fail to record reading of the make-up water meter
    • Other tests and records completed and signed
      • Fail to complete and sign records
    • Safety equipment available and in good repair (Pool, Spa > 3 m, Wading Pool)
      • Fail to provide an electrically insulated or non-conducting reaching pole at least 3.65 metres long conveniently located for emergency use
      • Fail to provide two buoyant throwing aids with rope (6 millimetres in diameter, 1/2 width of pool plus 3 metres) conveniently located for emergency use (Pool)
    • Black disc requirements met
    • The premise appears to be free from conditions that might be a health hazard
      • Fail to maintain facility in sanitary condition
  7. Compliance Inspection

    0 infractions

  8. Compliance Inspection

    0 infractions

  9. Re-inspection

    4 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity in range of 60 - 180 ppm
    • Emergency telephone sign posted with complete list of emergency contacts
      • Fail to post notice identifying emergency telephone
      • Fail to list facility's full name, address and emergency telephone numbers
      • Fail to provide list of emergency services, contact information, indicate the service to which it is directly connected and instructions on how to call
    • Operator is designated and trained
      • Fail to provide operator trained in recreational water facility operation and maintenance, filtration systems, water chemistry and all relevant safety and emergency procedures.
    • Signage Requirements
      • Fail to provide Pool Notice as required in O. Reg. 565
      • Fail to post shower signs at each shower area and entrance to the deck
  10. Complaint Inspection

    16 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity in range of 60 - 180 ppm
    • Total bromine residual is within required range
      • Fail to maintain total bromine residual between 5 - 10 ppm (Spa, Wading Pool, Hot Water Pool)
    • Facility conducts required tests at appropriate intervals, as required
      • Fail to manually test TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) 30 minutes prior to opening
      • Fail to manually test TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) every 2 hours during daily use period where automatic sensing device is not used
    • Daily records completed and signed
      • Fail to record reading of the make-up water meter
      • Fail to record any emergencies, rescues or breakdowns of equipment
      • Fail to record TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) 30 minutes before opening the facility
      • Fail to record TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) every 2 hours during daily use period where automatic sensing device is not used
      • Fail to record results of the emergency telephone test and time of day test was performed
      • Fail to record type and amount of any chemicals added manually to facility unit
    • Other tests and records completed and signed
      • Fail to ensure water, gravity, and suction outlet covers are inspected at least once in each 30 day operating period
    • Emergency telephone sign posted with complete list of emergency contacts
      • Fail to post notice identifying emergency telephone
      • Fail to list facility's full name, address and emergency telephone numbers
      • Fail to provide list of emergency services, contact information, indicate the service to which it is directly connected and instructions on how to call
    • Safety equipment available and in good repair (Pool, Spa > 3 m, Wading Pool)
      • Fail to provide an electrically insulated or non-conducting reaching pole at least 3.65 metres long conveniently located for emergency use
      • Fail to provide two buoyant throwing aids with rope (6 millimetres in diameter, 1/2 width of pool plus 3 metres) conveniently located for emergency use (Pool)
      • Fail to provide a spine board or device designed for lifting person who may have incurred a spinal injury conveniently located for emergency use
      • Fail to provide a first-aid box conveniently located for emergency use
    • Black disc requirements met
      • Fail to ensure black disc 150 mm in diameter on white background is permanently affixed to bottom of pool at deepest point
    • Water heater equipped with an operational tamper-proof upper limit cut-off switch
      • Fail to provide tamper-proof upper limit cut-off switch for the water heater
      • Fail to ensure upper limit cut-off switch limits maximum temperature of water to 40°C (104°F)
      • Fail to ensure upper limit cut-off switch is independent of water temperature thermostat
    • Clock installed in a conspicuous location
      • Fail to install a clock in a conspicuous location that can be viewed from anywhere in the spa or pool
    • Operator is designated and trained
      • Fail to provide operator trained in recreational water facility operation and maintenance, filtration systems, water chemistry and all relevant safety and emergency procedures.
    • Circulation system in good working order and in continuous operation
      • Fail to ensure continuous, 24-hr operation of circulation system each day except for necessary stoppage
    • Chemical feeder is provided to administer chlorine, chlorine compound or a bromine compound
      • Fail to provide a chemical feeder to administer chlorine, chlorine compound or a bromine compound
    • Signage Requirements
      • Fail to provide Pool Notice as required in O. Reg. 565
      • Fail to indicate the location of the emergency telephone on Pool Notice sign
      • Fail to ensure Pool Notice indicates maximum number of bathers permitted on the deck and in the pool
      • Fail to provide hot water pool CAUTION sign as required in O. Reg. 565
      • Fail to post shower signs at each shower area and entrance to the deck
      • Fail to provide CAUTION notice indicating that class B pool is unsupervised as required in O. Reg. 565
      • Fail to provide "CAUTION - AVOID DEEP DIVES" or "SHALLOW WATER - NO DIVING" notices in a conspicuous location where a pool has a maximum water depth < 2.5 meters (letter size not less than 150 millimetres high)
    • Depth markings present in appropriate locations
      • Fail to display markings in figures not less than 100 millimeters high setting out water depth
    • The premise appears to be free from conditions that might be a health hazard
      • Fail to maintain facility in safe condition
  11. Compliance Inspection

    16 infractions

    • Total alkalinity is within required range
      • Fail to maintain total alkalinity in range of 60 - 180 ppm
    • Total bromine residual is within required range
      • Fail to maintain total bromine residual between 5 - 10 ppm (Spa, Wading Pool, Hot Water Pool)
    • Facility conducts required tests at appropriate intervals, as required
      • Fail to manually test TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) 30 minutes prior to opening
      • Fail to manually test TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) every 2 hours during daily use period where automatic sensing device is not used
    • Daily records completed and signed
      • Fail to record reading of the make-up water meter
      • Fail to record any emergencies, rescues or breakdowns of equipment
      • Fail to record TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) 30 minutes before opening the facility
      • Fail to record TA, pH, FAC, TC or TBr, water clarity and water temperature (Spa, Hot Water Pool) every 2 hours during daily use period where automatic sensing device is not used
      • Fail to record results of the emergency telephone test and time of day test was performed
      • Fail to record type and amount of any chemicals added manually to facility unit
    • Other tests and records completed and signed
      • Fail to ensure water, gravity, and suction outlet covers are inspected at least once in each 30 day operating period
    • Emergency telephone sign posted with complete list of emergency contacts
      • Fail to post notice identifying emergency telephone
      • Fail to list facility's full name, address and emergency telephone numbers
      • Fail to provide list of emergency services, contact information, indicate the service to which it is directly connected and instructions on how to call
    • Safety equipment available and in good repair (Pool, Spa > 3 m, Wading Pool)
      • Fail to provide an electrically insulated or non-conducting reaching pole at least 3.65 metres long conveniently located for emergency use
      • Fail to provide two buoyant throwing aids with rope (6 millimetres in diameter, 1/2 width of pool plus 3 metres) conveniently located for emergency use (Pool)
      • Fail to provide a spine board or device designed for lifting person who may have incurred a spinal injury conveniently located for emergency use
      • Fail to provide a first-aid box conveniently located for emergency use
    • Black disc requirements met
      • Fail to ensure black disc 150 mm in diameter on white background is permanently affixed to bottom of pool at deepest point
    • Water heater equipped with an operational tamper-proof upper limit cut-off switch
      • Fail to provide tamper-proof upper limit cut-off switch for the water heater
      • Fail to ensure upper limit cut-off switch limits maximum temperature of water to 40°C (104°F)
      • Fail to ensure upper limit cut-off switch is independent of water temperature thermostat
    • Clock installed in a conspicuous location
      • Fail to install a clock in a conspicuous location that can be viewed from anywhere in the spa or pool
    • Operator is designated and trained
      • Fail to provide operator trained in recreational water facility operation and maintenance, filtration systems, water chemistry and all relevant safety and emergency procedures.
    • Circulation system in good working order and in continuous operation
      • Fail to ensure continuous, 24-hr operation of circulation system each day except for necessary stoppage
    • Chemical feeder is provided to administer chlorine, chlorine compound or a bromine compound
      • Fail to provide a chemical feeder to administer chlorine, chlorine compound or a bromine compound
    • Signage Requirements
      • Fail to provide Pool Notice as required in O. Reg. 565
      • Fail to indicate the location of the emergency telephone on Pool Notice sign
      • Fail to ensure Pool Notice indicates maximum number of bathers permitted on the deck and in the pool
      • Fail to provide hot water pool CAUTION sign as required in O. Reg. 565
      • Fail to post shower signs at each shower area and entrance to the deck
      • Fail to provide CAUTION notice indicating that class B pool is unsupervised as required in O. Reg. 565
      • Fail to provide "CAUTION - AVOID DEEP DIVES" or "SHALLOW WATER - NO DIVING" notices in a conspicuous location where a pool has a maximum water depth < 2.5 meters (letter size not less than 150 millimetres high)
    • Depth markings present in appropriate locations
      • Fail to display markings in figures not less than 100 millimeters high setting out water depth
    • The premise appears to be free from conditions that might be a health hazard
      • Fail to maintain facility in safe condition

Nearby inspected facilities

Own this business? Add a badge to your website