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SHAKE SHACK

316 W JACKSON BLVD, CHICAGO, IL 60606 · Restaurant

Inspection summary

SHAKE SHACK has been inspected 9 times by Chicago Department of Public Health since October 1, 2019. The most recent inspection, on October 29, 2025, recorded 2 infractions.

1 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Food source, labelling and allergens.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 4 times across 3 separate inspections, most recently on September 23, 2022. For example: PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 3 separate inspections, most recently on November 12, 2024. For example: FOOD-CONTACT SURFACES: CLEANED & SANITIZED

  • Food source, labelling and allergensHigher risk

    Food must come from approved suppliers, stay in labelled containers and be thrown out when it is spoiled or damaged, such as dented or swollen cans. Labelling matters for allergies: an unlabelled container can hide an allergen.

    Recorded once on October 29, 2025. For example: FOOD PROPERLY LABELED; ORIGINAL CONTAINER

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 5 times across 5 separate inspections, most recently on September 27, 2022. For example: PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded once on October 29, 2025. For example: ALLERGEN TRAINING AS REQUIRED

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Complaint

    2 infractions

    • 37. FOOD PROPERLY LABELED; ORIGINAL CONTAINER
      • FOUND FOOD BULK FOOD CONTAINERS WITH NO LABELS.(FLOUR,ETC.)MUST LABEL
    • 58. ALLERGEN TRAINING AS REQUIRED
      • FOUND SANITATION MANAGER WITH NO ALLERGEN TRAINING.MUST PROVIDE.
  2. Canvass

    1 infraction

    • 16. FOOD-CONTACT SURFACES: CLEANED & SANITIZED
      • FOUND A MINIMAL AMOUNT OF BLACK UNKNOWN SUBSTANCE ON THE FOOD CONTACT SURFACE OF THE ICE MACHINE. INSTRUCTED MANAGER TO REMOVE ICE, CLEAN, SANITIZE AND MAINTAIN SAID AREA.
  3. Canvass Re-Inspection

    1 infraction

    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FOUND STANDING WATER UNDER ICECREAM MACHINE AND UNDER ICE BIN. INSTRUCTED MANAGER TO CLEAN SANITIZE AND MAINTAIN. FOUND FOOD DEBRIS UNDER FRONT CASHIER COUNTER. INSTRUCTED MANAGER TO CLEAN SANITIZE AND MAINTAIN.
  4. Canvass Re-Inspection

    2 infractions

    • 33. PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL
      • FOUND FIRST REACH IN COOLER AT AN IMPROPER COLD HOLDING TEMPERATURES RANGING FROM 48F -55F. REACH IN COOLER TAGGED AND HELD FOR INSPECTION BY THE CHICAGO DEPARTMENT OF PUBLIC HEALTH AND MAY NOT BE USED UNTIL THE WALK IN COOLER IS RE-INSPECTED BY CDPH AND MAINTAINING A PROPER COLD HOLDING TEMPERATURE FOR 41F OR BELOW. PRIORITY VIOLATION. 7-38-005.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FOUND STANDING WATER UNDER ICECREAM MACHINE AND UNDER ICE BIN. INSTRUCTED MANAGER TO CLEAN SANITIZE AND MAINTAIN. FOUND FOOD DEBRIS UNDER FRONT CASHIER COUNTER. INSTRUCTED MANAGER TO CLEAN SANITIZE AND MAINTAIN.
  5. Canvass

    3 infractions

    • 22. PROPER COLD HOLDING TEMPERATURES
      • OBSERVED TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (SLICED TOMATOES, CHEESE, AND LETTUCE) AT IMPROPER COLD HOLDING TEMPERATURES LOCATED IN FIRST REACH IN COOLER ON HOTLINE. INSTRUCTED TO DISCARD AND DENATURE ALL SAID TCS FOODS . INSTRUCTED TO MAINTAIN A MINIMUM COLD HOLDING TEMPERATURE OF 41F. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.
    • 33. PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL
      • FOUND FIRST REACH IN COOLER AT AN IMPROPER COLD HOLDING TEMPERATURES RANGING FROM 48F -55F. REACH IN COOLER TAGGED AND HELD FOR INSPECTION BY THE CHICAGO DEPARTMENT OF PUBLIC HEALTH AND MAY NOT BE USED UNTIL THE WALK IN COOLER IS RE-INSPECTED BY CDPH AND MAINTAINING A PROPER COLD HOLDING TEMPERATURE FOR 41F OR BELOW. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FOUND STANDING WATER UNDER ICECREAM MACHINE AND UNDER ICE BIN. INSTRUCTED MANAGER TO CLEAN SANITIZE AND MAINTAIN. FOUND FOOD DEBRIS UNDER FRONT CASHIER COUNTER. INSTRUCTED MANAGER TO CLEAN SANITIZE AND MAINTAIN.
  6. Canvass

    2 infractions

    • 7. NO DISCHARGE FROM EYES, NOSE, AND MOUTH
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • ICE SCOOP HOLDER NOT CLEAN, INSTRUCTED TO CLEAN AND MAINTAIN.
  7. Canvass

    2 infractions

    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED THE INTERIOR OF THE WALK-IN COOLER TO HAVE FOOD DEBRIS. INSTRCUTED TO CLEAN AND MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • OBSERVED A BURNT OUT LIGHT BULB ON THE CEILING NEAR THE DISH AREA. INSTRUCTED TO REPLACE AND MAINTAIN.
  8. License Re-Inspection

    0 infractions

  9. License

    2 infractions

    • 33. PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL
      • NOTED TEMPERATURE OF WALK IN FREEZER TO BE IMPROPER AT 80F. INSTRUCTED TO CONTACT CDPH WHEN EQUIPMENT IS MAINTAINING PROPER TEMPERATURE OF 0F AND BELOW. PRIORITY VIOLATION #7-38-005. NO CITATION ISSUED.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • OBSERVED WATER LEAKING FROM FROZEN CUSTARD MACHINE RESULTING IN POOLING WATER UNDER THE UNIT. INSTRUCTED TO REPAIR.

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