Shell Canada
12985 Bathurst Street, Richmond Hill, ON, L4E 2B4 · Convenience/Variety
Inspection summary
Shell Canada has been inspected 4 times by York Region Public Health since March 7, 2025. The most recent inspection, on August 24, 2026, recorded 4 infractions.
1 of 4 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 9 infractions recorded. The higher-risk findings here relate to: Food temperature control, Handwashing and staff hygiene and Pests.
Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 4 times across 2 separate inspections, most recently on August 24, 2026. For example:
Manual dishwashing: wash, rinse, sanitize and water temperature
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 2 times across 2 separate inspections, most recently on August 24, 2026. For example:
Handwashing stations are adequately equipped and accessible
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on August 24, 2026. For example:
Adequate protection against the entrance of pests
Food safety training and certificationLower risk
Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.
Recorded 3 times across 3 separate inspections, most recently on August 24, 2026. For example:
At least 1 certified food handler or supervisor on site during all hours of operation
About this data
These results come from York Region Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
4 inspections
- Compliance Inspection
4 infractions
- Handwashing stations are adequately equipped and accessible
- Fail to provide handwashing station with adequate supplies
- Manual dishwashing: wash, rinse, sanitize and water temperature
- Adequate protection against the entrance of pests
- Fail to maintain records of pest control measures taken
- At least 1 certified food handler or supervisor on site during all hours of operation
- Fail to ensure presence of certified food handler or supervisor during all hours of operation
- Handwashing stations are adequately equipped and accessible
- Compliance Inspection
5 infractions
- Cold-holding: Equipment used for refrigeration contains accurate indicating thermometers
- Fail to provide thermometer in refrigeration equipment that is easily readable
- Hot-holding: Equipment used for hot-holding contains accurate indicating thermometers
- Fail to provide thermometer in hot-holding equipment
- Handwashing stations are adequately equipped and accessible
- Fail to use handwashing station for reasons other than its intended use
- Manual dishwashing: wash, rinse, sanitize and water temperature
- Fail to provide equipment for cleaning and sanitizing utensils as required
- At least 1 certified food handler or supervisor on site during all hours of operation
- Fail to ensure presence of certified food handler or supervisor during all hours of operation
- Cold-holding: Equipment used for refrigeration contains accurate indicating thermometers
- Compliance Inspection
1 infraction
- At least 1 certified food handler or supervisor on site during all hours of operation
- Fail to ensure presence of certified food handler or supervisor during all hours of operation
- At least 1 certified food handler or supervisor on site during all hours of operation
- Compliance Inspection
0 infractions
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