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SODEXO AMERICA, LLC

11601 W TOUHY AVE, CHICAGO, IL 60666 · Restaurant

Inspection summary

SODEXO AMERICA, LLC has been inspected 12 times by Chicago Department of Public Health since October 18, 2017. The most recent inspection, on May 2, 2024, found no infractions.

7 of 12 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Cleaning and sanitizing, Protecting food from contamination and Food source, labelling and allergens.

The last 5 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 3 separate inspections, most recently on November 6, 2019. For example: NON-FOOD/FOOD CONTACT SURFACES CLEAN

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times across 2 separate inspections, most recently on June 13, 2019. For example: CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD

  • Food source, labelling and allergensHigher risk

    Food must come from approved suppliers, stay in labelled containers and be thrown out when it is spoiled or damaged, such as dented or swollen cans. Labelling matters for allergies: an unlabelled container can hide an allergen.

    Recorded once on November 5, 2018. For example: PROPER DATE MARKING AND DISPOSITION

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on June 13, 2018. For example: NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 11 times across 5 separate inspections, most recently on November 6, 2019. For example: PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Canvass

    0 infractions

  2. Non-Inspection

    0 infractions

  3. Non-Inspection

    0 infractions

  4. Canvass

    0 infractions

  5. Non-Inspection

    0 infractions

  6. Canvass

    5 infractions

    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • INSTRUCTED TO REFINISH OR REPLACE CUTTING BOARD ON TOP OF PREP COOLER IN BURRITO PREP AREA.
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • INSTRUCTED TO CLEAN AND MAINTAIN STORAGE CABINET SHELVES UNDERNEATH PREP/COOKING EQUIPMENT BEHIND FRONT SERVICE/COOKING LINE.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FOOD AND NON FOOD ITEMS MUST BE STORED 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING INSIDE WALK-IN COOLER AND IN REAR STORAGE AREA. NO MILK/SODA CRATES.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • INSTRUCTED TO REPLACE MISSING CEILING TILE ABOVE HALLWAY LEADING TO REAR COOKING AREA.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • INSTRUCTED TO SEAL HOLES ON WALL AROUND REAR DISH WASHING AREA AND SOME BEHIND FRONT SERVICE AREA.
  7. Canvass Re-Inspection

    2 infractions

    • 25. CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD
      • FOUND NO CONSUMER ADVISORY OR DISCLOSURE POSTED AND ON MENUS FOR RAW/UNDERCOOKED FOODS. INSTRUCTED TO PROVIDE (INFORMATION GIVEN). PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED
    • 54. GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED
      • INSTRUCTED TO REPLACE BROKEN COVER/TOP OF RECEPTACLE IN DINING AREA.
  8. Canvass

    4 infractions

    • 25. CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD
      • FOUND NO CONSUMER ADVISORY OR DISCLOSURE POSTED AND ON MENUS FOR RAW/UNDERCOOKED FOODS. INSTRUCTED TO PROVIDE (INFORMATION GIVEN). PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED
    • 48. WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS
      • FOUND 3 COMPARTMENT SINK NOT PROPERLY MAINTAINED. WASTE WATER BACKING UP FROM FLOOR DRAIN WHEN WATER IS RELEASED FROM ONE COMPARTMENT OF THE 3 COMPARTMENT SINK. INSTRUCTED TO REPAIR. (PREMISES HAS HIGH TEMPERATURE DISHMACHINE LOCATED AT SAME AREA) PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED
    • 54. GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED
      • INSTRUCTED TO REPLACE BROKEN COVER/TOP OF RECEPTACLE IN DINING AREA.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • INSTRUCTED TO CLEAN AND REORGANIZE REAR STORAGE AREA (BY ICE MACHINE). USABLE (FOOD AND NON FOOD) ITEMS MUST BE STORED 6" OFF THE FLOOR FOR EASY ACCESS ON CLEANING.
  9. Canvass

    7 infractions

    • 16. FOOD-CONTACT SURFACES: CLEANED & SANITIZED
      • OBSERVED EMPLOYEE NOT ADEQUATELY SANITIZING FOOD EQUIPMENT AND UTENSILS,CHEMICAL SANITIZER AT (0 PPM) WHILE DISHWASHING 3 COMPARTMENT SINK IN USE DURING THIS INSPECTION. MANAGEMENT INSTRUCTED TO PROPERLY SET-UP DISHWASHING 3 COMPARTMENT SINK TO WASH,RINSE AND SANITIZE FOOD EQUIPMENTS,UTENSILS AND MAINTAIN SANITIZER THATS USED FOR 3 COMP QUATS AT 200 PPM.PRIORITY VIOLATION 7-38-025,CITATION ISSUED. - COS.
    • 23. PROPER DATE MARKING AND DISPOSITION
      • OBSERVED READY-TO-EAT, TCS FOODS SUCH AS BEEF STEW,SOUPS NOT DATE MARKED TO INDICATED THE DATE IN WHICH THE FOOD MUST BE CONSUMED OR DISCARDED. FOOD MUST BE DISCARDED WITHIN 7 DAYS AFTER THE DATE IT WAS PREPARED, WITH THE DATE OF PREPARATION COUNTING AS DAY 1. PRIORITY FOUNDATION 7-38-005,NO CITATION ISSUED.
    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED TORN GASKET AT FREEZER STAND-UP UNIT AT FRONT COOKING LINE.INSTRUCTED TO REPLACE TORN GASKETS AND TO MAINTAIN.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • Backflow preventer not located at ice machines in customer area.Instructed to install so that it can be located to be serviced and maintained.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • INSTRUCTED TO DETAIL CLEAN THE FLOORS AND WALLS THROUGHOUT THE FOOD PREP AREAS AND TO MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • INSTRUCTED TO DETAIL CLEAN CEILING VENTS IN FOOD PREP AREAS TO REMOVE DUSTS ACCUMULATIONS AND TO MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • INSTRUCTED TO REPLACE BURNT-OUT LIGHT BULBS UNDER KITCHEN EXHAUST HOOD AND MAINTAIN ADEQUATE LIGHTING IN WALK-IN-COOLER AND TO MAINTAIN.
  10. Canvass Re-Inspection

    0 infractions

  11. Canvass

    5 infractions

    • 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
      • OBSERVED LIVE FRUIT FLIES IN THE REAR PREP/DISHWASHING 3 COMPARTMENT SINK AREA. APPROXIMATELY 25 LIVE FRUIT FLIES WERE OBSERVED ON THE WALLS, CEILING AND EQUIPMENT IN THESE AREAS.INSTRUCTED TO DETAIL CLEAN AND SANITIZE AFFECTED AREAS AND ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY.SERIOUS VIOLATION 7-38-020.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • INSTRUCTED TO DETAIL CLEAN AND MAINTAIN THE FOLLOWING INTERIOR UPPER PANEL OF COCA-COLA ICE MAKER,KNOZZLES AT FOUNTAIN DRINK STATION,FAN COVERS AND SHELVINGS IN WALK-IN-COOLERS,INTERIORS OF LOWER STORAGE CABINETS,KITCHEN STORAGE RACKS THROUGHOUT THE FOOD PREP AREAS.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • INSTRUCTED TO REMOVE DUSTS ACCUMULATIONS FROM CEILING VENTILATION COVERS IN FOOD PREP AREAS AND DETAIL CLEAN AND SANITIZE AND MAINTAIN WALLS/CEILINGS IN REAR FOOD PREP/DISHWASHING AREAS WITH FOOD SPLASHED DEBRIS WERE NOTED TO MANAGER.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • OBSERVED BURNT-OUT LIGHT BULBS IN THE FOLLOWING AREAS UNDERNEATH THE EXHAUST HOOD AT FRONT FOOD PREP AREA,IN WALK-IN-COOLER (BASEMENT).INSTRUCTED TO PROVIDE ADEQUATE LIGHTING AT ALL TIMES.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • OBSERVED SMALL WATER LEAK AT DRAIN PIPE AT LEFT BENEATH THE DISHWASHING 3 COMPARTMENT SINK.INSTRUCTED TO REPAIR PLUMBING LEAK AND MAINTAIN.
  12. License

    0 infractions

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