Sodexo - Markhaven Homes
54 Parkway Avenue, Markham, ON, L3P 2G4 · Long Term Care Facility, Institutional Servery
Inspection summary
Sodexo - Markhaven Homes has been inspected 9 times by York Region Public Health since October 31, 2024. The most recent inspection, on August 10, 2026, found no infractions.
6 of 9 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 14 infractions recorded. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Handwashing and staff hygiene.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people in care. Higher-risk findings are the ones that could directly make someone sick, and they matter more here because young children, older adults and people who are unwell are more vulnerable to infection.
Food temperature controlHigher risk
Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.
Recorded 6 times across 3 separate inspections, most recently on August 6, 2026. For example:
Cold holding potentially hazardous food at an internal temperature of 4°C (40°F) and lower
Cleaning and sanitizingHigher risk
Surfaces, dishes and tools that touch food or people must be cleaned and then sanitized or disinfected. Inspectors check sanitizer strength, dishwasher temperatures and how cleaning is done. Poor sanitizing lets germs survive from one use to the next.
Recorded once on August 6, 2026. For example:
Equipment and food contact surfaces properly maintained designed, constructed, installed, located
Handwashing and staff hygieneHigher risk
Hand hygiene is the most important way to stop germs spreading between children, residents and staff. Inspectors check that sinks are stocked and easy to reach, that staff wash their hands when required (for example after diapering or before handling food), and that sick staff stay away from work.
Recorded once on November 10, 2025. For example:
Handwashing stations are adequately equipped and accessible
Equipment and utensilsLower risk
Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.
Recorded 3 times across 3 separate inspections, most recently on August 6, 2026. For example:
Equipment, non-food contact surfaces are maintained, designed, constructed, maintained and accessible for cleaning
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 3 times across 3 separate inspections, most recently on August 6, 2026. For example:
Adjust or repair malfunctioning cooler
About this data
These results come from York Region Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
9 inspections
- Re-inspection
0 infractions
- Compliance Inspection
4 infractions
- Cold holding potentially hazardous food at an internal temperature of 4°C (40°F) and lower
- Fail to store and maintain potentially hazardous food at an internal temperature 4°C (40°F) and lower
- Equipment and food contact surfaces properly maintained designed, constructed, installed, located
- Fail to ensure facility surface cleaned/sanitized as necessary
- Equipment, non-food contact surfaces are maintained, designed, constructed, maintained and accessible for cleaning
- Adjust or repair malfunctioning cooler
- Fail to ensure equipment surface cleaned as necessary
- Cold holding potentially hazardous food at an internal temperature of 4°C (40°F) and lower
- Re-inspection
0 infractions
- Compliance Inspection
3 infractions
- Cold holding potentially hazardous food at an internal temperature of 4°C (40°F) and lower
- Fail to store and maintain potentially hazardous food at an internal temperature 4°C (40°F) and lower
- Equipment, non-food contact surfaces are maintained, designed, constructed, maintained and accessible for cleaning
- Adjust or repair malfunctioning cooler
- Cold holding potentially hazardous food at an internal temperature of 4°C (40°F) and lower
- Re-inspection
0 infractions
- Compliance Inspection
7 infractions
- Cold holding potentially hazardous food at an internal temperature of 4°C (40°F) and lower
- Fail to store and maintain potentially hazardous food at an internal temperature 4°C (40°F) and lower
- Food is held in frozen state
- Fail to maintain frozen food in frozen state until prepared for use
- Cold-holding: Equipment used for refrigeration contains accurate indicating thermometers
- Fail to provide thermometer in refrigeration equipment
- Handwashing stations are adequately equipped and accessible
- Fail to provide handwashing stations that are conveniently accessible by food handlers
- Equipment, non-food contact surfaces are maintained, designed, constructed, maintained and accessible for cleaning
- Adjust or repair malfunctioning freezer
- Adjust or repair malfunctioning cooler
- Cold holding potentially hazardous food at an internal temperature of 4°C (40°F) and lower
- Compliance Inspection
0 infractions
- Compliance Inspection
0 infractions
- Compliance Inspection
0 infractions
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