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Soft Touch Spa and Hair

2 336 Rossland Rd E, Ajax ON L1Z 0L9 · Know Before You Go Inspections

Official record from Durham Region →

Inspection summary

Soft Touch Spa and Hair has been inspected 3 times by Durham Region Health Department since November 18, 2024. The most recent inspection, on November 3, 2025, recorded 1 infraction.

1 of 3 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 7 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Handwashing and staff hygieneHigher risk

    Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.

    Recorded once on October 30, 2025. For example: Compliant with requirements for hand washing sinks

  • Equipment and utensilsLower risk

    Equipment has to be made of cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked surface or worn part. They are generally lower risk but show how well the place is maintained.

    Recorded 4 times across 2 separate inspections, most recently on November 3, 2025. For example: All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on October 30, 2025. For example: Approved disinfectants are prepared and used appropriately, and records maintained

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on October 30, 2025. For example: All items that cannot be cleaned, disinfected or sterilized must be single-use disposable

About this data

These results come from Durham Region Health Department, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Re-Inspection

    1 infraction

    • All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable
      • Fail to thoroughly clean reusable items and/or equipment using a detergent solution and a brush before disinfection or sterilization. Operator/PSW must thoroughly clean reusable items and/or equipment using a detergent solution and a brush before disinfection or sterilization.
  2. Routine

    6 infractions

    • Compliant with requirements for hand washing sinks
      • Fail to provide single-service hand drying products or hot air dryer close to hand washing sink. If cloth towels are used, they must be single-use, then laundered. Operator/PSW must provide single-service hand drying products or hot air dryer close to hand washing sink. If cloth towels are used, they must be single-use, then laundered.
    • All reusable, single-use disposable items and/or equipment stored appropriately and maintained in clean and sanitary condition
      • For aesthetics, fail to store all reusable, single-use disposable items and/or equipment in clean, covered containers. Operator/PSW must store all reusable, single-use disposable items and/or equipment in clean, covered containers.
      • For aesthetics, fail to cover wax pots when not in use. Operator/PSW must cover wax pots when not in use.
      • For hairdressing/barbering, fail to store all reusable, single-use disposable items and/or equipment in clean, covered containers. Operator/PSW must store all reusable, single-use disposable items and/or equipment in clean, covered containers.
      • Fail to separate dirty items from clean items at all times to prevent cross contamination. Operator/PSW must separate dirty items from clean items at all times to prevent cross contamination.
      • Fail to maintain reusable, single-use disposable items and/or equipment in a clean and sanitary condition. Operator/PSW must maintain reusable, single-use disposable items and/or equipment in a clean and sanitary condition.
      • Fail to store reusable, single-use disposable items and/or equipment in clean covered containers. Operator/PSW must store reusable, single-use disposable items and/or equipment in clean, covered containers.
    • Approved disinfectants are prepared and used appropriately, and records maintained
      • Fail to apply disinfectants for the proper contact time as per manufacturer’s instructions. Operator/PSW must apply disinfectants for the proper contact time as per manufacturer's instructions.
      • Fail to fully immerse items in the disinfectant for the appropriate contact time. Operator/PSW must fully immerse items in the disinfectant for the appropriate contact time.
      • Fail to prepare, maintain and discard solution according to the manufacturer’s instructions (e.g. expired products). Operator/PSW must prepare, maintain and discard solutions according to the manufacturer's instructions (e.g. expired products).
      • Fail to provide and use low and intermediate-level disinfectants with a Health Canada drug identification number (DIN) or natural product number (NPN). Operator/PSW must provide and use low and intermediate-level disinfectants with a Health Canada drug identification number (DIN) or natural product number (NPN).
    • All reusable items and/or equipment cleaned and then disinfected or sterilized as applicable
      • Fail to thoroughly clean reusable items and/or equipment using a detergent solution and brush before disinfection or sterilization. Operator/PSW must thoroughly clean reusable items and/or equipment using a detergent solution and brush before disinfection or sterilization.
      • Fail to provide and use an appropriate level disinfectant to disinfect reusable items and/or equipment. Operator/PSW must provide and use an appropriate level disinfectant to disinfect reusable items and/or equipment.
      • Fail to disinfect reusable items and/or equipment after each use with intermediate-level disinfectant (e.g. tweezers, comedones/extractors). Operator/PSW must disinfect reusable items and/or equipment after each use with intermediate-level disinfectant (e.g. tweezers, comedones/extractors).
      • Fail to disinfect reusable items and/or equipment after each use with high-level disinfectant (e.g. microdermabrasion tips/device). Operator/PSW must disinfect reusable items and/or equipment after each use with high-level disinfectant (e.g. microdermabrasion tips/device).
      • Operator/PSW must follow the proper cleaning and disinfection or sterilization procedure as per the “Cleaning, Disinfection & Sterilization Flowchart” provided by the health department.
    • All items that cannot be cleaned, disinfected or sterilized must be single-use disposable
      • Fail to discard single-use disposable items and/or equipment that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated. Operator/PSW must discard single-use disposable items and/or equipment that cannot be readily cleaned and disinfected or sterilized immediately after each use or when contaminated.
      • Fail to discard single-use disposable wax cartridges immediately after each use. Operator/PSW must discard single-use wax cartridges immediately after each use.
    • All reusable items and/or equipment cleaned and then disinfected or sterilized, as applicable
      • Fail to thoroughly clean reusable items and/or equipment using a detergent solution and a brush before disinfection or sterilization. Operator/PSW must thoroughly clean reusable items and/or equipment using a detergent solution and a brush before disinfection or sterilization.
  3. Re-Inspection

    0 infractions

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