Soup Plus
1102 Austin Ave, Coquitlam · Restaurant
Inspection summary
Soup Plus has been inspected 14 times by Fraser Health Authority since October 23, 2017. The most recent inspection, on July 24, 2026, found no infractions.
8 of 14 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pests, Protecting food from contamination and Food temperature control.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded 3 times across 3 separate inspections, most recently on July 22, 2026. For example:
304 - Premises not free of pests [s. 26(a)]
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 2 times across 2 separate inspections, most recently on May 29, 2025. For example:
209 - Food not protected from contamination [s. 12(a)]
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on July 22, 2026. For example:
205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded once on May 27, 2021. For example:
306 - Food premises not maintained in a sanitary condition [s. 17(1)]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
14 inspections
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): Whipped cream, sauce, soups, egg in the back 2-door cooler measured at 13.5C min temperature.
- Cut vegetables in the front sandwich prep cooler measured at 14C min temperature.
- Corrective Action(s): Operator discarded the whipped cream and meat during inspection.
- Operator may use the vegetables for one more hour and then discard all the vegetables stored at temp above 4C.
- Date to be corrected by: Immediately
- Violation Score: 5
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): The utensil container had couple rodent droppings in one the racks.
- Corrective Action(s): Operator wased and sanitized all the utensils during the inspection. Ensure the utensils are maintained in sanitary condition.
- Date to be corrected by: Immediately
- Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Rodent dropping were observed in the several areas throughout the premises. The operator stated that pest control company comes in every 2-3 months.
- Flies were observed hovering in the bathroom/ mop storage area.
- Corrective Action(s): Operator to ensure that the pest control company comes in on a more frequent basis (at least once every 2 weeks) and then once a month once the issue is resolved. Ensure the snap traps are setup in the areas affecetd by rodents.
- Date to be corrected by: Immediately
- Violation Score: 9
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Observation: Empty plastic bottles, unused cooler unit and other equipment not currently used are stored inside the premises. These areas can become breeding and harbouring grounds for the pests.
- Corrective Action(s): Operator to remove all the unused items and clutter from the premises to ensure the rodent activity can be observed and proper cleaning can be done.
- Date to be corrected by: July 24, 2026
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: 1) Rodent dropping observed at various places throughout the premises:
- - all the undercounter shelves at prep line
- - in the mop room
- - by the dough mixer
- 2) The storage rack in kitchen had grease accumulation on it.
- Corrective Action(s): Operatot to clean all the areas affected buy rodent droppings and sanitize with 100 ppm bleach solution.
- Operator to clean the storage rack.
- Date to be correcetd by: July 24, 2026
- Violation Score: 9
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Back 2-door cooler measured at 13C min temperature
- Front sandwich prep cooler measured at 13C min temperature
- Pop cooler measured at 10C min temperature
- Corrective Action(s): Operator to call the technician and fix all the coolers. Ensure all the coolers are maintaining 4C or below.
- Date to be corrected by: July 24,2026
- Violation Score: 9
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: Some ceiling tiles/sheets in the dining and kitchen area are broken and there is a gap around the tiles,
- Corrective Action(s): Operator to fix the ceiling tiles and ensure there are no gaps.
- Date to be corrected by: July 24,2026
- Violation Score: 1
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: Cooked beef in small containers observed to have no cover.
- Corrective Action: Ensure foods are covered to prevent contamination.
- Date to be corrected by: June 1, 2025
- Corrective Action(s):
- Violation Score:
- 304 - Premises not free of pests [s. 26(a)]
- Observation: 1. Flies observed hovering over toilet in staff washroom.
- 2. Old mice droppings obsreved in shelves, corners, storage racks, behind/around equipment above coolers, back area nears stairs, along bottom of walk floor and in dishpit area.
- Corrective Actions:
- 1. Use fly ribbons or deep clean washroom to prevent harbourage of flies.
- 2. Deep clean all areas noted above using personal protective procedures/equipment by (2025/06/02).
- If all areas are not cleaned by specified date, further enforcement actions might be considered.
- Date to be corrected by: 2025/06/02
- Corrective Action(s):
- Violation Score:
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: 1. Food debris/residue (minor) observed behind/between kitchen equipment, corners, crevices, walls, and shelves.
- 2. Curtains in front area observed dirty.
- Corrective Actions: Deep clean areas as soon as possible. 2. Deep clean curtains as soon as possible.
- Date to be corrected by: 2025/06/05
- Corrective Action(s):
- Violation Score:
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: 2 compartment sink drain is not in good working order.
- Bucket of waste water observed sitting on ground beside dishwashing area.
- Corrective actions: Repair/replace piping as soon as possible by (June 2, 2025).
- Corrective Action(s):
- Violation Score:
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: Some ceiling tiles in back area observed to be damaged.
- Corrective actions: Ensure tiles are cleaned/fixed or replaced as soon as possible.
- Date to be corrected by: 2025/06/05
- Corrective Action(s):
- 209 - Food not protected from contamination [s. 12(a)]
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation:
- Mice droppings found on trollies, counter tops, floors along the base of walls, and on shelves in the premises. Holes in walls found.
- Corrective Action(s):
- 1) Clean up the droppings. Wash and sanitize all surfaces that came into contact with the droppings. Wash with hot soapy water, then sanitize with a bleach and water solution.
- 2) Call a professional company to eliminate the mice problem and to block all holes or openings in walls and/or around pipes. A contract to eliminate and monitor for pests shall be put into place.
- 3) Follow all recommendations made by the professional pest technician.
- 4) A detailed cleaning of the whole premises shall be done to remove all food debris on walls, floors, surfaces and equipment.
- 5) Throw away all unused/broken equipment to eliminate places for mice to hide and live.
- **Correction date: Apr. 17/24**
- Violation Score: 9
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation:
- There is food debris and grease found on walls; counter top; floors under prep tables, equipment, shelving racks, & sink; and on equipment.
- Corrective Action(s):
- A deep cleaning, from top to bottom, of the whole premises requires to be completed. All items must be remove from the floor, shelves and cupboards so all surfaces are scrubbed clean with hot soapy water, degreaser and a brush.
- **Correction date: Apr. 17/24
- Violation Score: 9
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation:
- 1) The 2-comp sink in the back kitchen is still leaking. There is a large bus bin collecting the water. The collected water is supplying rodents with a water source.
- 2) The main sandwich assembly cooler was 17C. No food was being stored in the cooler at time of the inspection, and a service company was coming to fix it.
- Corrective Action(s):
- 1) Repair the 2-comp sink so it no longer leaks.
- **Correction date: Apr. 18/24**
- 2) Do not use the sandwich assembly cooler to store perishable foods in, until it is repaired. Repair the sandwich assembly cooler so it can maintain food at 4C of colder at all times.
- **Correction date: Immediately**
- Violation Score: 9
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Observation:
- There are various broken and/or unused equipment found in the the premises. This is creating an environment that rodents like to live in.
- Corrective Action(s):
- Remove and throw away all broken and/or used equipment.
- **Correction date: Apr. 18/24**
- Violation Score: 3
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
1 infraction
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Observation: There are some holes in walls that could allow the entry of pests. Observed old mice droppings around the hole.
- Corrective Action(s): Repair or block all holes in walls and any openings around electrical outlets and around pipes. Clean up the droppings and sanitize all surfaces that have been in contact with the droppings.
- **Correction date: Sept. 1/23**
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Accumulation of food debris under equipment, sink, shelving racks. Built up food debris in the 2-comp dishwashing sink. This will attract pests.
- Corrective Action(s): A thorough, deep cleaning of the premises from top to bottom is needed. Use hot water, soap/degreaser to remove food debris. Then spray with a sanitizer solution of bleach and hot water to kill germs.
- 1) Clean walls and floors behind and under equipment, sinks and shelving racks.
- 2) Move items away from walls so the walls & floors under and beneath can be cleaned.
- 3) Take all items off the floor and clean the floor and the floor along the base of walls.
- 4) Take all items off shelving racks and in cupboard so the shelves can be washed.
- It is highly suggested a cleaning company is hired to complete the thorough cleaning.
- **Correction date: May 1/23**
- Violation Score: 3
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: The front hand washing sink and the 2-comp dishwashing sink has a leaking waste pipe. Dirty water is being caught in buckets. The pooling water will attract pests (flies and rodents).
- Corrective Action(s): Repair or replace the waste pipe so it no longer leaks. Wash the waste pipes under the sink to remove the accumulated food and grease debris.
- **Correction date: Apr. 1/23**
- Violation Score:
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Observation: There is broken, unused or extra equipment, buckets, food containers, and/or items being stored in the premises. It is difficult to clean the premises thoroughly when there is so many items in the premises. As well, a cluttered premises allows hiding and harboring spots for pests.
- Corrective Action(s): Throw away, sell and/or remove all broken, unused or extra items from the premises so it is less cluttered and easier to clean.
- **Correction date: Sept. 1/23**
- Violation Score: 1
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: 1. Ham found stored on the rack of the prep cooler, with no protection.
- 2. Trays used for reheating cooked proteins not washed regularly.
- Corrective actions:
- 1. Store ham inside a container to protect from cross contamination. Clean and sanitize container when changing new ham.
- Corrected During Inspection
- 2. Wash trays every 2-4 hrs to prevent bacteria growth.
- Date To Be Corrected By: Today
- Corrective Action(s):
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Minor buildups on the surface of prep cooler doors and counter beside stove, and back boiler room.
- Corrective action: Thoroughly clean and sanitize the surfaces. Ensure to maintain in sanitary condition at all time, and reach down to hard to reach areas
- Date To Be Corrected By: Today
- Corrective Action(s):
- Violation Score:
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: Operator was not able to provide a valid FoodSafe level 1 Certificate. Mentioned that other family member who works here may have it, but the other person was not on site.
- Corrective action: Please obtain a valid FoodSafe level 1. Register for course ASAP. Ensure that at least one person on site has a valid FoodSafe level 1 certificate when in operation.
- Date To Be Corrected By: Next inspection
- Corrective Action(s):
- Violation Score:
- 209 - Food not protected from contamination [s. 12(a)]
- Routine Inspection
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Observation: Accumulaiton of dust observed around a cupboard across an upright freezer, and in a boiler room
- Corrective Action: Organize the boiler room in a manner that facilitates easier cleaning. Clean the dust accumulation in above areas and increase the frequency of cleaning.
- Date to be corrected by: Today
- Corrective Action(s):
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions