Skip to content
Loading map…

SUBWAY SANDWICHES

500 W MADISON ST, CHICAGO, IL 60661 · Restaurant

Inspection summary

SUBWAY SANDWICHES has been inspected 18 times by Chicago Department of Public Health since July 1, 2010. The most recent inspection, on November 9, 2021, found no infractions.

2 of 18 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Food temperature control, Handwashing and staff hygiene and Protecting food from contamination.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 4 times across 3 separate inspections, most recently on December 28, 2016. For example: REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on February 22, 2019. For example: PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on September 29, 2014. For example: FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on September 29, 2014. For example: NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 29 times across 15 separate inspections, most recently on February 22, 2019. For example: FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

18 inspections

  1. Canvass

    0 infractions

  2. Canvass

    7 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • NO EMPLOYEE HEALTH POLICY ONSITE. INSTRUCTED TO PROVIDE THE CITY'S HEALTH FORM OR SIMILAR DOCUMENTS USED TO DEMONSTRATE COMPLIANCE. PRIORITY FOUNDATION 7-38-010 NO CITATION ISSUED.
    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • NO CLEAN UP PROCEDURES ON SITE FOR VOMITING AND DIARRHEA EVENTS. INSTRUCTED TO PROVIDE CLEAN UP KIT AND POST PROCEDURES FOR EMPLOYEES TO FOLLOW. PRIORITY FOUNDATION 7-38-005 NO CITATION ISSUED.
    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • MUST REMOVE RUST FROM STORAGE RACKS IN WALK IN COOLER, INSTRUCTED TO MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • MUST CLEAN DEBRIS FROM FLOORS IN REAR PREP AREA. INSTRUCTED TO MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • MUST CLEAN UNKNOWN DEBRIS FROM LIGHT SHIELDS ABOVE THE FRONT PREP AREA, INSTRUCTED TO MAINTAIN.
    • 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
      • FOOD HANDLER REQUIREMENTS NOT MET. INFORMATION PROVIDED.
    • 58. ALLERGEN TRAINING AS REQUIRED
      • ALLERGEN TRAINING REQUIRED FOR EMPLOYEES WITH CITY OF CHICAGO SANITATION LICENSE. INSTRUCTED TO COMPLETE TRAINING AND KEEP CERTIFICATE ONSITE.
  3. Canvass

    3 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • Observed slight orange, slimy, mold like substance build up, on interior surface of front ice/beverage dispensing machine. Instructed manager to detail clean and maintain at all times.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • Observed missing light shield cover in walk in cooler unit. Instructed manager to provide. Observed stained ceiling tile in middle of dinning room floor. Instructed manager to find source, repair and replace ceiling tile. Maintain at all times.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • Observed small leak underneath 3 compartment wash sink, at twist value. Instructed manager to repair and maintain at all times.
  4. Canvass

    1 infraction

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • Found excessive dust accumulation on fan cover on ceiling of walk in cooler. Must remove, detail clean and sanitize. Found small amount of orange, slimy, mold like substances inside upper interior or 2 ice machines. Found small amount of black, mold-like substance on hose of upper interior of ice machine in rear of dining room. Must remove all substances, detail clean and sanitize machines. Must maintain all.
  5. Canvass

    3 infractions

    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • OBSERVED A LEAK AT THE WATER SPIGOT ON THE SODA MACHINE. INSTRUCTED TO REPAIR THE LEAK.
    • 40. REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
      • OBSERVED THE BUILT IN THERMOMETER IN THE WALK IN COOLER IS BROKEN. INSTRUCTED TO PROVIDE A WORKING THERMOMETER.
    • 45. FOOD HANDLER REQUIREMENTS MET
      • ALL FOOD HANDLERS DO NOT MEET MINIMUM FOOD HANDLER REQUIREMENTS. INSTRUCTED THAT ALL EMPLOYEES MUST COMPLETE MINIMUM FOOD HANDLER REQUIREMENTS AND MAINTAIN DOCUMENTATION OF CERTIFICATION ON SITE AT ALL TIMES.
  6. Canvass

    0 infractions

  7. Canvass

    2 infractions

    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • MUST DETAIL CLEAN THE EXTERIOR OF THE LIGHT SHIELDS ABOVE THE COOKING EQUIPMENT. MUST REMOVE DUST BUILD UP.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • PROVIDE A LIGHT SHIELD FOR THE LIGHT IN THE WALK IN COOLER.
  8. Canvass

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • MUST DETAIL CLEAN THE CABINETS IN THE FRONT SERVICE AREA AND UNDER THE PREP COOLERS.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST REPAIR SLOW DRAIN AT THE HAND SINK NEAR THE FRONT REGISTER.
  9. Canvass Re-Inspection

    4 infractions

    • 28. * INSPECTION REPORT SUMMARY DISPLAYED AND VISIBLE TO ALL CUSTOMERS
      • SUMMARY REPORT GIVEN FROM INSPECTION MADE ON 9-29-14 NOT POSTED VISIBLE TO CUSTOMERS. SUMMARY FOUND IN BINDER WITH INSPECTION REPORT AND OLD SUMMARY REPORT FROM MARCH 28, 2014 WAS POSTED TO THE PUBLIC. SERIOUS CITATION ISSUED 7-42-010(B).
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • OBSERVED THE THRESHOLD AND THE GASKET OF THE WALK IN COOLER IN POOR REPAIR. INSTRUCTED TO REPAIR AND MAINTAIN THE WALK IN COOLER THRESHOLD AND GASKET.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • OBSERVED BASEBOARDS MISSING BETWEEN OVENS IN THE FRONT PREP AREA. INSTRUCTED TO PROVIDE AND MAINTAIN BASEBOARDS.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • OBSERVED THE PLUMBING LEAKING UNDER THE REAR EXPOSED HAND SINK. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
  10. Canvass

    9 infractions

    • 2. FACILITIES TO MAINTAIN PROPER TEMPERATURE
      • OBSERVED 2 DOOR PREP COOLER AT AN IMPROPER TEMPERATURE OF 48.9F WITH POTENTIALLY HAZARDOUS FOODS (CHEESE, CHEESE PIZZA, TUNA, FALAFEL AND CUT VEGETABLES) STORED INSIDE. INSTRUCTED TO REPAIR AND MAINTAIN A COOLER TEMPERATURE OF 40.0F OR BELOW. EQUIPMENT TAGGED HELD FOR INSPECTION. CRITICAL VIOLATION 7-38-005(A)
    • 3. POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE
      • OBSERVED POTENTIALLY HAZARDOUS FOODS (CHEESE, CHEESE PIZZA, TUNA, FALAFEL AND CUT VEGETABLES) AT IMPROPER TEMPERATURES OF 46.9F-49.3F INSIDE OF THE 2 DOOR PREP COOLER. MANAGER VOLUNTARILY DISCARDED AND DENATURED 13LBS OF FOOD VALUED AT $50. INSTRUCTED TO MAINTAIN COLD POTENTIALLY HAZARDOUS FOODS AT AN INTERNAL TEMPERATURE OF 40.0F OR BELOW. CRITICAL VIOLATION 7-38-005(A)
    • 16. FOOD PROTECTED DURING STORAGE, PREPARATION, DISPLAY, SERVICE AND TRANSPORTATION
      • OBSERVED THE INTERIOR OF BOTH ICE MACHINES ATTACHED TO THE BEVERAGE STATION WITH A BLACK SLIMY SUBSTANCE. INSTRUCTED TO CLEAN AND SANITIZE THE INTERIOR OF THE ICE MACHINES. EQUIPMENT TAGGED HELD FOR INSPECTION. SERIOUS VIOLATION 7-38-005 (A)
    • 18. NO EVIDENCE OF RODENT OR INSECT OUTER OPENINGS PROTECTED/RODENT PROOFED, A WRITTEN LOG SHALL BE MAINTAINED AVAILABLE TO THE INSPECTORS
      • OBSERVED INSIDE OF THE BASEMENT STORAGE SPACE WITH 30-40 MOUSE DROPPINGS ON THE FLOORS AND INSIDE OF EQUIPMENT. STORAGE SPACE IS EXTREMELY CLUTTERED AND CDPH COULD NOT GAIN ENTRY PAST THE DOOR. INSTRUCTED TO PROVIDE ADDITIONAL PEST CONTROL TO MINIMIZE OR ELIMINATE THE PEST ACTIVITY, CLEAN AND SANITIZE THE AREA AND BETTER ORGANIZE THE STORAGE SPACE. SERIOUS VIOLATION 7-38-020
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • OBSERVED THE THRESHOLD AND THE GASKET OF THE WALK IN COOLER IN POOR REPAIR. INSTRUCTED TO REPAIR AND MAINTAIN THE WALK IN COOLER THRESHOLD AND GASKET.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • OBSERVED BASEBOARDS MISSING BETWEEN OVENS IN THE FRONT PREP AREA AND NEXT TO THE HOT WATER HEATER IN THE REAR PREP AREA. INSTRUCTED TO PROVIDE AND MAINTAIN BASEBOARDS.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • OBSERVED BLOWN LIGHT BULBS OVER FRONT PREP AREA EXPOSED HAND SINKS AND UNSHIELDED LIGHTS IN THE WALK IN COOLER AND WALK IN FREEZER.. INSTRUCTED TO PROVIDE AND MAINTAIN ADEQUATE LIGHTING AND LIGHT SHIELDS.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • OBSERVED THE PLUMBING LEAKING UNDER THE REAR EXPOSED HAND SINK. INSTRUCTED TO REPAIR AND MAINTAIN ALL PLUMBING.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • OBSERVED A WET MOP SITTING INSIDE OF THE MOP SINK. INSTRUCTED TO STORE WET MOPS HANGING OR INVERTED.
  11. Canvass

    3 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • MUST DETAIL CLEAN THE INTERIOR OF THE LIGHT BULB IN THE WALK IN FREEZER. MUST ALSO CLEAN THE EXTERIOR OF LIGHT SHIELDS ABOVE THE OVENS IN THE FRONT PREP AREA AND REMOVE DUST BUILD UP. MUST ALSO DETAIL CLEAN THE INTERIOR OF STORAGE CABINETS UNDER THE FRONT PREP COOLERS.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • MUST REPLACE ALL BURNED OUT LIGHT BULBS ABOVE OVENS IN THE FRONT PREP AREA.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • PROVIDE MORE ADEQUATE SHELVING IN THE WALK IN FREEZER AND STORE ALL ITEMS 6 INCHES OFF THE FLOOR.
  12. Canvass

    4 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • MUST CLEAN AND MAINTAIN ICE DISPENSER CHUTES AT BOTH SODA MACHINES IN DINING AREA. CLEAN SHELVES UNDER COUNTER OF COLD HOLDING FOOD LINES TO REMOVE DUST AND PARTICLES.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • CLEAN FLOORS AROUND AND BEHIND KITCHEN EQUIPMENT WHERE NEEDED.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • REMOVE DUST BUILD UP FROM CEILING VENTS ABOVE OVENS, IN DINING AREA WHERE NEEDED AND FROM CEILING FANS IN DINING AREA.
    • 40. REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
      • PROVIDE THERMOMETERS FOR REFRIGERATION UNITS BEHIND FRONT SERVING COUNTER.
  13. Short Form Complaint

    3 infractions

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST DETAIL CLEAN ALL FLOOR DRAINS THROUGHOUT PREMISES
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST REPAIR LEAKY FAUCET HANDLE BASE AT FRONT EXPOSED HANDSINK.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • MUST DECLUTTER AND ORGANIZE REAR AREA SO AS TO REMOVE PERSONAL BELONGINGS FROM REAR DRY STORAGE AREA.
  14. Complaint

    3 infractions

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • MUST DETAIL CLEAN ALL FLOOR DRAINS THROUGHOUT PREMISES.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • MUST REPAIR LEAKY FAUCET HANDLE BASE AT FRONT EXPOSED HANDSINK.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • MUST DECLUTTER AND ORGANIZE REAR AREA SO AS TO REMOVE PERSONAL BELONGINGS FROM REAR DRY STORAGE AREA.
  15. Complaint

    4 infractions

    • 21. * CERTIFIED FOOD MANAGER ON SITE WHEN POTENTIALLY HAZARDOUS FOODS ARE PREPARED AND SERVED
      • (7-38-012) NO ONE ON PREMISES WITH A CITY SANITATION CERTIFICATE WHILE HANDLING, PREPPING, SERVING FOOD (TUNA/SEAFOOD SALADS, HOT OR COLD SANDWICHES). A certified food service manager must be present in all establishments at which potentially hazardous food is prepared or served.
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • OBSERVED SOME ICE BUILD-UP ON THE RIGHT SIDE OF THE CONDENSER FAN OF THE FRONT COOLER-MUST CLEAN & MAINTAIN. All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • LEVERS BEHIND TTHE ICE CHUTE OF THE SODA DISPENSERS MUST BE KEPT CLEAN All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • LOOSE OR MISSING BASEBOARD TILES/PANEL BELOW WALK-IN COOLER DOOR & AROUND THE CORNER OF THIS COOLER, MUST BE REPLACED. The walls and ceilings shall be in good repair and easily cleaned.
  16. Complaint

    1 infraction

    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. THE FLOORS ARE DIRTY UNDER THE HOT WATER HEATER AREA, CLEAN THE FLOOR IN DETAIL.
  17. Canvass

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. THE WEST ICE DISPENSER HAS SOME BUILDUP ON THE CHUTE, WASH, RINSE AND SANITIZE THE ICE MACHINE AND CHUTE.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. CLEAN AND MAINTAIN THE FLOORS AND BASEBOARDS UNDER THE WALK-IN COOLER AND REGISTER AREAS SO THEY ARE SMOOTH AND SANITARY FROM CORNER TO CORNER.
  18. Canvass

    3 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • All food and non-food contact equipment and utensils shall be smooth, easily cleanable, and durable, and shall be in good repair. Must re-seal/attach the back of handsink in rear, to the wall.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • The walls and ceilings shall be in good repair and easily cleaned. Any loose/cracked baseboard tiles by the water tank area must be replaced. Dusty condenser/fan guard of walk-in cooler must be kept clean also.
    • 41. PREMISES MAINTAINED FREE OF LITTER, UNNECESSARY ARTICLES, CLEANING EQUIPMENT PROPERLY STORED
      • All parts of the food establishment and all parts of the property used in connection with the operation of the establishment shall be kept neat and clean and should not produce any offensive odors. All employee belongings must stored separately & away from food storage shelves.

Nearby inspected facilities

Own this business? Add a badge to your website