The Prince of Wales - Indoor Spa

Inspection summary

The Prince of Wales - Indoor Spa has been inspected 11 times by Niagara Region Public Health since October 17, 2024. The most recent inspection, on September 25, 2026, recorded 4 infractions.

4 of 11 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 16 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Protecting food from contamination.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

• Pool and spa water qualityHigher risk

  For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

  Recorded 13 times across 6 separate inspections, most recently on September 25, 2026. For example: Manual spa tests and records completed

• Chemicals and toxic substancesHigher risk

  Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

  Recorded 2 times on March 17, 2026. For example: The spa water is treated with chlorine, a chlorine compound or a bromine compound by a chemical feeder.

• Protecting food from contaminationHigher risk

  This covers how food and supplies are stored and handled: kept covered, off the floor, and away from anything that could contaminate them. Where food is served, raw meat must be kept away from ready-to-eat food, a direct route for salmonella and E. coli.

  Recorded once on March 17, 2026. For example: Spa dressing rooms, water closets, and shower facilities are maintained in a clean and sanitary manner, and free from potential health hazards.

• Food temperature controlHigher risk

  Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

  Recorded once on May 13, 2025. For example: Spa water temperature is 40C (104F) or less

• Permits, records and postingLower risk

  Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

  Recorded once on June 9, 2026. For example: At the emergency telephone, a listing of the names, telephone numbers, and addresses of persons who are available for resuscitation, medical aid and fire services or indicating the service to which it is directly connected is posted.

About this data

These results come from Niagara Region Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

• View the official Niagara Region Public Health disclosure site
• See all inspected facilities in Niagara Region
• How pool and spa inspections work