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The Venus - Indoor Whirlpool

1239 W Georgia St, Vancouver BC V6E 3J7 · Hot Tub

Official record from Vancouver Coastal →

Inspection summary

The Venus - Indoor Whirlpool has been inspected 44 times by Vancouver Coastal Health since October 20, 2015. The most recent inspection, on February 10, 2026, recorded 1 infraction.

5 of 44 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 107 times across 37 separate inspections, most recently on February 10, 2026. For example: The pool alkalinity is properly maintained

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 8 times across 8 separate inspections, most recently on June 12, 2023. For example: Chemicals are stored in a safe manner and location

  • Equipment and utensilsLower risk

    Pumps, filters, chemical feeders and safety equipment such as lifebuoys, reaching poles and first-aid kits must be present and working. Missing safety equipment can matter a great deal in an emergency.

    Recorded 11 times across 10 separate inspections, most recently on June 24, 2024. For example: Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications

  • Building, plumbing and upkeepLower risk

    Decks, ladders, fencing, drains, washrooms and signage must be in good repair. Damaged drain covers or broken fencing can be real safety hazards, while most other upkeep issues are lower risk.

    Recorded 4 times across 4 separate inspections, most recently on March 4, 2025. For example: Construction or alterations have occurred with a valid construction permit or waiver.

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on October 8, 2019. For example: The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

44 inspections

  1. Routine

    1 infraction

    • The pool alkalinity is properly maintained
  2. Routine

    0 infractions

  3. Routine Follow-up

    1 infraction

    • Construction or alterations have occurred with a valid construction permit or waiver.
      • Construction or alteration of the pool has occurred without a permit or approved plans.
  4. Routine Follow-up

    0 infractions

  5. Routine

    5 infractions

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Pool safety plan not readily available to employees.
      • Procedures in the pool safety plan are not being followed.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  6. Routine Follow-up

    3 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Pool does not have a valid permit to operate.
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool pumps are not working or are in disrepair.
  7. Routine

    5 infractions

    • The pool disinfectant is properly maintained
      • Free available bromine is in excess of 25 ppm.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Total Alkalinity is too low and is not at a level to maintain chemically balanced pool water.
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  8. Routine Follow-up

    0 infractions

  9. Routine

    8 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Adequate safety equipment is provided
      • Pool is not equipped with a throwing ring and/or the rope for the ring is not at least ½ the width of the pool plus 3 metres (N/A for pools < 10m²)
    • The pool is clean, clear of obstructions, and adequately supplied
      • The pool is not kept clean and clear of obstructions.
    • The pool is kept in good repair by an appropriately trained person.
      • Staff have inadequate knowledge or training for pool operation.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
    • An operator of a pool has prepared, maintains, and follows a written pool safety plan to ensure the health and safety of pool patrons
      • Procedures in the pool safety plan are not being followed.
    • Daily pool records are adequately maintained and available on site
      • Required pool records are not available on request by a health officer
  10. Routine Follow-up

    1 infraction

    • Chemicals are stored in a safe manner and location
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
  11. Routine Follow-up

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  12. Routine Follow-up

    1 infraction

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  13. Routine

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  14. Routine Follow-up

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Daily pool records are adequately maintained and available on site
      • Required pool records are not available on request by a health officer
  15. Routine Follow-up

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Daily pool records are adequately maintained and available on site
  16. Routine

    7 infractions

    • The water is clear so that the pattern of the main drain is clearly visible
      • The deepest point of the pool or the pattern of the pool main drain is not clearly visible.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
    • Pool rules are posted prominently within the pool enclosure
      • “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public at the entrance
    • Daily pool records are adequately maintained and available on site
      • Required pool records are not available on request by a health officer
  17. Routine Follow-up

    4 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Adequate safety equipment is provided
    • The operator maintains the pool in good repair.
  18. Routine

    5 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • Adequate safety equipment is provided
    • The operator maintains the pool in good repair.
  19. Routine Follow-up

    4 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
  20. Routine Follow-up

    6 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Pool does not have a valid permit to operate.
      • Permit to Operate is not posted in a prominent location.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
    • Daily pool records are adequately maintained and available on site
  21. Routine Follow-up

    6 infractions

    • The Permit to Operate a pool is valid and is posted in a prominent location.
      • Permit to Operate is not posted in a prominent location.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • The pool chemical test kit is absent/not in good condition and/or cannot produce accurate readings for required chemical parameters.
      • The pool filter is not operating according to specifications
    • Daily pool records are adequately maintained and available on site
      • Required pool records are not available on request by a health officer
  22. Routine

    2 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  23. Routine Follow-up

    0 infractions

  24. Routine

    10 infractions

    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool water velocity and recirculation rate is properly maintained
    • The hot tub enclosure has a clock and instructions for safe use of the hot tub, in clear view
    • The pool does not present any suction or entrapment hazards to pool patrons
    • Chemicals are stored in a safe manner and location
      • Incompatible chemicals (Strong acids, strong bases, chlorine and organic chlorines) are not adequately separated.
    • Adequate safety equipment is provided
      • Pool is not equipped with a throwing ring and/or the rope for the ring is not at least ½ the width of the pool plus 3 metres (N/A for pools < 10m²)
    • The pool is kept in good repair by an appropriately trained person.
      • Staff have inadequate knowledge or training for pool operation.
    • Daily pool records are adequately maintained and available on site
      • Results of water testing are inadequately recorded.
  25. Routine

    5 infractions

    • The pool pH level is properly maintained
    • The pool alkalinity is properly maintained
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool equipment is regularly tested for safety and maintained in accordance with the manufacturers' specifications
      • Flow meter is not functioning correctly
    • Daily pool records are adequately maintained and available on site
  26. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
    • Daily pool records are adequately maintained and available on site
  27. Routine

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  28. Routine Follow-up

    1 infraction

    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  29. Routine Follow-up

    1 infraction

    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  30. Routine Follow-up

    4 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  31. Routine

    5 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
      • Free available chlorine is in excess of 10 ppm.
    • Chemicals are stored in a safe manner and location
      • Chemicals are stored directly on the floor.
    • Adequate pool supervision and/or safety equipment is provided
      • Pool is not equipped with a throwing ring and/or the rope for the ring is not at least ½ the width of the pool plus 3 metres (N/A for pools < 10m²)
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  32. Routine Follow-up

    1 infraction

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  33. Routine

    3 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Daily pool records are adequately maintained and available on site
  34. Routine

    2 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • Pool rules are posted prominently within the pool enclosure
  35. Routine

    5 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 1.5 ppm at temperature > 30°C
    • The pool combined chlorine level is properly maintained
      • The pool combined chlorine level is greater than or equal to 1.0 ppm
    • Pool rules are posted prominently within the pool enclosure
      • “No lifeguard on duty” sign missing, incomplete, or not clearly visible to the public
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  36. Routine

    2 infractions

    • The water is clear so that the pattern of the main drain is clearly visible
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  37. Routine Follow-up

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
  38. Routine Follow-up

    2 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
      • Construction or alterations has occurred without a construction permit.
    • The pool disinfectant is properly maintained
      • Free available chlorine is less than 0.5 ppm at temperature ≤ 30°C
  39. Routine

    2 infractions

    • Construction of the pool is in accordance with approved plans and specifications.
      • Construction or alterations has occurred without a construction permit.
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
  40. Routine Follow-up

    0 infractions

  41. Routine Follow-up

    4 infractions

    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • The pool does not present any suction or entrapment hazards to pool patrons
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  42. Routine Follow-up

    6 infractions

    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool disinfectant is properly maintained
    • Pool water velocity and recirculation rate is properly maintained
      • The pool water is not being recirculated at the design flow rate.
    • The pool is regularly maintained and kept in good repair by an appropriately trained person
    • The pool does not present any suction or entrapment hazards to pool patrons
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  43. Routine

    4 infractions

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8
    • The pool alkalinity is properly maintained
      • Alkalinity is not between 80 ppm and 120 ppm
    • The pool does not present any suction or entrapment hazards to pool patrons
    • Daily pool records are adequately maintained and available on site
      • Results of daily water testing is inadequately recorded: Free Available Chlorine, Combined Available Chlorine and pH is tested and recorded at least twice daily; Alkalinity and Cyanuric Acid is tested and recorded at least weekly.
  44. Routine

    1 infraction

    • The pool pH level is properly maintained
      • pH level is not within 7.2 and 7.8

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