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The WHISLIFE Video Arcade

10 4122 Village Green, Whistler BC V8E 1G9 · Tobacco/Vapor Retail

Official record from Vancouver Coastal →

Inspection summary

The WHISLIFE Video Arcade has been inspected 22 times by Vancouver Coastal Health since December 6, 2023. The most recent inspection, on July 6, 2026, found no infractions.

18 of 22 inspections on record found no infractions at all. In the past 12 months there were 8 inspections with 5 infractions recorded. The higher-risk findings here relate to: Handwashing and staff hygiene.

The last 4 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for your health. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Handwashing and staff hygieneHigher risk

    Hands are one of the main ways germs spread, from person to person and onto food and surfaces. Inspectors look for stocked, accessible handwashing sinks, staff washing their hands when required, and sick staff being kept away from work where it matters. Gaps here can spread illness quickly.

    Recorded 5 times across 3 separate inspections, most recently on June 1, 2026. For example: Tobacco retail authorization license posted in a conspicuous place

  • Food safety training and certificationLower risk

    Many jurisdictions require a trained or certified person on site, such as a certified food handler. These findings mean the training record or the trained person was missing at the time. They do not by themselves mean anything was handled unsafely.

    Recorded 7 times across 3 separate inspections, most recently on June 1, 2026. For example: Information Sheet

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on June 1, 2026. For example: Municipal business license posted in a conspicuous place

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be clean and in good repair, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate health risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on September 22, 2025. For example: A retailer who sells restricted e-substances from a sales premises to which minors are permitted access must not sell a flavoured restricted e-substance. [ESR Section 7(1)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 7 times across 4 separate inspections, most recently on June 1, 2026. For example: Review with clerk/manager/owner

About this data

These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

22 inspections

  1. MTS Compliance

    0 infractions

  2. MTS Compliance

    0 infractions

  3. MTS Compliance

    0 infractions

  4. MTS Compliance

    0 infractions

  5. Routine

    5 infractions

    • Municipal business license posted in a conspicuous place
    • Tobacco retail authorization license posted in a conspicuous place
    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  6. Routine

    0 infractions

  7. Routine

    0 infractions

  8. Routine

    0 infractions

  9. MTS Compliance

    0 infractions

  10. Routine

    9 infractions

    • A retailer must give notice of intent as required before sale of restricted e-substance. [ESR Section 5(1)]
    • A retailer who sells restricted e-substances from a sales premises to which minors are permitted access must not sell a flavoured restricted e-substance. [ESR Section 7(1)]
    • A business owner must report product information as required at least 6 weeks before a restricted e-substance is first sold from a sales premises [ESR Section 10(1)]
    • Municipal business license posted in a conspicuous place
    • Tobacco retail authorization license posted in a conspicuous place
    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
      • Illegal sale of e-substance not containing nicotine, nicotine salts or cannabis
      • Illegal sale of e-substance containing non-therapeutic nicotine and cannabis
      • Brief overview of required reports for vapour retailers (BCER, due dates, fines)
      • Illegal sale of e-substance containing non-therapeutic nicotine in concentrations greater than 20 mg/mL
      • Illegal sale of vapour product refill container of greater than 30 mL capacity
      • Illegal sale of vapour product cartridge of greater than 2 mL capacity
      • Illegal sale of flavoured restricted e-substance from premises where minors are permitted access
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  11. MTS Compliance

    0 infractions

  12. Routine

    0 infractions

  13. MTS Compliance

    0 infractions

  14. MTS Compliance

    0 infractions

  15. MTS Compliance

    0 infractions

  16. MTS Compliance

    0 infractions

  17. Routine

    1 infraction

    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
  18. MTS Compliance

    0 infractions

  19. Routine

    8 infractions

    • [Tobacco or Vapour] Valid Health Warning is posted in a conspicuous location
      • Purchaser warning sign is not posted [TVPCR Section 5(1) Schedule 1.4]
      • Dealer/employee warning sign not posted [TVPCR Section 5(1) Schedule 1.5]
    • Tobacco or vapour products are displayed in an acceptable manner [TVPCA Section 2.4(1)(a)]
      • Vapour products are visible
    • Municipal business license posted in a conspicuous place
    • Tobacco retail authorization license posted in a conspicuous place
    • Review with clerk/manager/owner
      • Nature of enforcement program, including progressive enforcement module
      • It is the responsibility of the retailer to ensure employees are informed of the laws pertaining to tobacco and vapour products sales
      • Brief overview of legislated responsibility (regulations, infractions, fines)
      • Display of tobacco and vapour products prohibited to minors
      • Restrictions on promotions
      • Illegal sale of tobacco and vapour products to persons under 19 years of age
      • Illegal sale of tobacco from an opened package
      • Illegal sale of tobacco from a package containing fewer than 20 cigarettes
      • Posting of required warning decals
      • Brief overview of inspection types (Routine; compliance checks for Display, Advertising, and Decals (DAD); compliance checks with Minor Test Shoppers (MTS); compliance checks with Adult Test Shoppers (ATS))
      • Illegal sale of e-substance not containing nicotine, nicotine salts or cannabis
      • Illegal sale of e-substance containing non-therapeutic nicotine and cannabis
      • Brief overview of required reports for vapour retailers (BCER, due dates, fines)
      • Illegal sale of e-substance containing non-therapeutic nicotine in concentrations greater than 20 mg/mL
      • Illegal sale of vapour product refill container of greater than 30 mL capacity
      • Illegal sale of vapour product cartridge of greater than 2 mL capacity
      • Illegal sale of flavoured restricted e-substance from premises where minors are permitted access
    • Request and check for proper identification
      • There are 6 Acceptable types of ID which must carry the bearer’s photograph, birthdate and signature: 1) Driver’s License 2) Passport 3) Citizenship Card 4) Military Card 5) Canadian Permanent Resident Card 6) Any other provincial, federal or foreign government-issued I.D. that shows the person’s name, photograph, date of birth and signature.
    • Information Sheet
      • Provided and reviewed information sheet for tobacco and vapour products
    • Tobacco/Vapour Product Training of Staff
      • Recommended reviewing information about expectations to achieve comprehension and compliance through training and testing employee knowledge
  20. Routine

    0 infractions

  21. MTS Compliance

    0 infractions

  22. Routine

    0 infractions

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