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Twenty Place Clubhouse - Indoor Spa

20 Sunibel Drive, Mount Hope ON L0R 1W0 · Indoor Spa

Inspection summary

Twenty Place Clubhouse - Indoor Spa has been inspected 24 times by City of Hamilton Public Health Services since March 29, 2022. The most recent inspection, on August 17, 2026, recorded 1 infraction.

11 of 24 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 8 infractions recorded. The higher-risk findings here relate to: Cleaning, disinfection and sterilization, Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for clients. In personal service settings like salons, spas and tattoo studios, higher-risk findings are the ones that could spread infection from one client to the next, through broken skin, blood or instruments that were not properly cleaned and sterilized.

  • Cleaning, disinfection and sterilizationHigher risk

    Tools that touch clients, such as clippers, nail files, footbaths and tattoo equipment, must be cleaned and then disinfected or sterilized to the level the risk requires. Inspectors check disinfectant contact times, sterilizer test results and how clean tools are stored. Items that cannot be properly cleaned must be used only once.

    Recorded 5 times across 5 separate inspections, most recently on May 29, 2026. For example: Sanitizer levels in compliance.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 5 times across 3 separate inspections, most recently on February 25, 2026. For example: Total alkalinity is maintained in the range of 60 ppm to 180 ppm.

  • Chemicals and toxic substancesHigher risk

    Disinfectants must be the right type for the job, mixed to the correct strength, labelled and replaced on schedule. A disinfectant that is expired or diluted too much may not kill germs on tools, so these findings are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on March 14, 2023. For example: All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order.

  • Protecting food from contaminationHigher risk

    Clean and used instruments, towels and supplies must be kept apart, and products such as wax, creams and inks must be dispensed so they cannot be contaminated between clients (no double-dipping). Mixing clean and dirty items is a direct route for infection.

    Recorded once on May 15, 2025. For example: Spa, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards.

  • Permits, records and postingLower risk

    Operating permits, client records, sterilization logs and required signage. Client records matter because they let health officials contact people if an infection is linked to the business.

    Recorded 8 times across 7 separate inspections, most recently on August 17, 2026. For example: Daily records complete, signed, and maintained.

About this data

These results come from City of Hamilton Public Health Services, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

24 inspections

  1. Routine Inspection

    1 infraction

    • Daily records complete, signed, and maintained.
      • Complete and sign records daily.
      • Automatic Sensing Device: Record free available chlorine and total chlorine 30 minutes prior to opening and every four hours while the spa is open.
      • Automatic Sensing Device: Record pH value 30 minutes prior to opening and every four hours while the spa is open.
      • Automatic Sensing Device: Record total alkalinity 30 minutes prior to opening and every four hours while the spa is open.
      • Automatic Sensing Device: Record clarity 30 minutes prior to opening and every four hours while the spa is open.
      • Automatic Sensing Device: Record water temperature 30 minutes prior to opening and every four hours while the spa is open.
      • Record the estimated number of bather uses during the operating day.
      • Record reading of make-up water meter (where applicable).
  2. Routine Inspection

    3 infractions

    • Sanitizer levels in compliance.
      • Ensure there is a residual of free available chlorine (FAC) or total bromine in every part of the public spa of at least 5 ppm but not more than 10 ppm.
    • Daily records complete, signed, and maintained.
      • Complete and sign records daily.
      • Automatic Sensing Device: Record water temperature 30 minutes prior to opening and every four hours while the spa is open.
      • Record whether spa was drained, inspected and refilled (where applicable).
      • Record the time of day that the emergency stop button is tested, where applicable.
      • Record time of day emergency phone was tested and the name of the person who performed the test.
    • Fully supplied first aid kit is provided and conveniently located for use.
      • Provide a current copy of a standard first aid manual.
      • Provide rolls of splint padding
      • Provide at least one roll-up splint.
  3. Routine Inspection

    3 infractions

    • Sanitizer levels in compliance.
      • Ensure there is a residual of free available chlorine (FAC) or total bromine in every part of the public spa of at least 5 ppm but not more than 10 ppm.
    • Total alkalinity is maintained in the range of 60 ppm to 180 ppm.
      • Ensure total alkalinity is maintained in the range of 60 ppm to 180 ppm.
    • Daily records complete, signed, and maintained.
      • Record water temperature every two hours while the spa is open.
      • Record the estimated number of bather uses during the operating day.
      • Record reading of make-up water meter (where applicable).
      • Record amount of make-up water added daily (where applicable).
      • Record whether spa was drained, inspected and refilled (where applicable).
  4. Re-inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • Sanitizer levels in compliance.
      • Ensure there is a residual of free available chlorine (FAC) or total bromine in every part of the public spa of at least 5 ppm but not more than 10 ppm.
      • CLOSE SPA.
  6. Routine Inspection

    1 infraction

    • Sanitizer levels in compliance.
      • Ensure there is a residual of free available chlorine (FAC) or total bromine in every part of the public spa of at least 5 ppm but not more than 10 ppm.
  7. Re-inspection

    0 infractions

  8. Routine Inspection

    1 infraction

    • Spa, deck, equipment, sanitary facility and adjoining areas kept in a safe and sanitary manner and free from hazards.
      • Maintain wall surfaces in a sanitary condition - clean and sanitize wall surfaces.
  9. Re-inspection

    0 infractions

  10. Routine Inspection

    1 infraction

    • Emergency telephone is present and operational
      • Ensure emergency telephone is directly connected to telephone utility.
  11. Routine Inspection

    0 infractions

  12. Routine Inspection

    0 infractions

  13. Routine Inspection

    0 infractions

  14. Routine Inspection

    1 infraction

    • Daily records completed, signed and maintained.
      • Record total number of bathers admitted to facility each day.
      • Record when spa was drained, inspected and refilled - spa <4000L.
  15. Routine Inspection

    0 infractions

  16. Routine Inspection

    0 infractions

  17. Routine Inspection

    5 infractions

    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order.
      • Ensure automatic sensing device Oxidation Reduction Potential value is not less than 600mV and not greater than 900mV.
    • Spa water heater equipped with an operational tamper-proof upper limit cut-off switch.
    • Total alkalinity is between 80 mg/L (80 ppm) and 120 mg/L (120 ppm).
      • Maintain total alkalinity between 80mg/L (80ppm) and 120 mg/L (120 ppm).
    • Daily records completed, signed and maintained.
      • Record water temperature.
      • Record time of day for testing of emergency telephone.
      • Record total number of bathers admitted to facility each day.
    • Other records signed and completed
      • Ensure emergency stop button is tested and recorded at least once every 30 operating days.
  18. Routine Inspection

    3 infractions

    • Spa water heater equipped with an operational tamper-proof upper limit cut-off switch.
    • Other records signed and completed
    • Other spa signage requirements met.
  19. Re-inspection

    0 infractions

  20. Routine Inspection

    1 infraction

    • All components of the filtration, recirculation, and chemical feed systems are in continuous operation and maintained in proper working order.
      • Ensure there is continuous operation of all equipment and chemical feeders necessary for the recirculation and treatment of the spa water.
      • Ensure automatic sensing device displays sanitizer levels and pH.
      • Ensure automatic sensing device Oxidation Reduction Potential value is not less than 600mV and not greater than 900mV.
  21. Re-inspection

    0 infractions

  22. Routine Inspection

    1 infraction

    • Sanitizer levels in compliance
  23. Re-inspection

    0 infractions

  24. Routine Inspection

    2 infractions

    • Daily records completed, signed and maintained.
    • Provide fully supplied first aid kit.
      • Provide a first-aid box with a current copy of a standard first aid manual.
      • Provide a first-aid box with safety pins.
      • Provide a first-aid box with non-permeable gloves.

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