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TWO HEARTED QUEEN

1201 W ROSCOE ST, CHICAGO, IL 60657 · Restaurant

Inspection summary

TWO HEARTED QUEEN has been inspected 9 times by Chicago Department of Public Health since May 13, 2015. The most recent inspection, on September 25, 2026, recorded 7 infractions.

4 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 7 infractions recorded. The higher-risk findings here relate to: Food temperature control, Handwashing and staff hygiene and Cleaning and sanitizing.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 6 times across 3 separate inspections, most recently on September 25, 2026. For example: PROPER COLD HOLDING TEMPERATURES

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on September 25, 2026. For example: PERSONAL CLEANLINESS

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on September 25, 2026. For example: WIPING CLOTHS: PROPERLY USED & STORED

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 5 times across 2 separate inspections, most recently on August 11, 2020. For example: FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 3 times across 2 separate inspections, most recently on September 25, 2026. For example: PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Complaint

    7 infractions

    • 22. PROPER COLD HOLDING TEMPERATURES
      • NOTED INTERNAL TEMPERATURES OF THE FOLLOWING TIME/TEMPERATURE CONTROL FOR SAFETY FOOD ITEMS INSIDE THE FOOD DISPLAY COOLER TO BE IMPROPER: FRIED EGG AT 44.6F AND SLICED TOMATO 46.8F. MANAGER IMMEDIATELY AND VOLUNTARILY DISPOSED OF 5 LBS OF PRODUCTS WORTH $50.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.
    • 33. PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL
      • OBSERVED FACILITY EQUIPMENT FOR COLD HOLDING IN DISREPAIR. NOTED REACH IN PREP COOLER TO BE AT IMPROPER AT 51.2F. INFORMED PERSON IN CHARGE TO REPAIR OR REPLACE FOR PROPER COLD HOLDING OF 41 DEGREES F OR BELOW. TAGGED UNIT. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.
    • 40. PERSONAL CLEANLINESS
      • OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.
    • 41. WIPING CLOTHS: PROPERLY USED & STORED
      • NOTED DIRTY WIPING CLOTHS ON PREP TABLES AT FRONT AND REAR PREP AREAS. NOT PROPERLY STORED. INSTRUCTED TO PROPERLY STORE ALL WASHCLOTHS IN A SANITIZING SOLUTION ESPECIALLY WHEN NOT IN USE
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • OBSERVED CUP RINSER IN FRONT PREP OUT OF ORDER INSTRUCTED TO REPAIR AND MAINTAIN
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED HOLES IN HVAC ROOM/ CLOSET. INSTRUCTED TO REPAIR, AND SEAL HOLE AND MAINTAIN.
    • 58. ALLERGEN TRAINING AS REQUIRED
  2. Non-Inspection

    0 infractions

  3. Canvass

    2 infractions

    • 36. THERMOMETERS PROVIDED & ACCURATE
      • NO THERMOMETER INSIDE TEA REFRIGERATOR. INSTRUCTED MANAGER MUST PROVIDE A WORKING THERMOMETER INSIDE REFRIGERATOR.
    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • SANDWICH REACH IN COOLER THERMOMETER DOOR RUBBER GASKETS RIPPED. INSTRUCTED MANAGER MUST REPAIR/REPLACE DAMAGED DOOR RUBBER GASKETS.
  4. Canvass

    0 infractions

  5. Canvass

    2 infractions

    • 41. WIPING CLOTHS: PROPERLY USED & STORED
      • OBSERVED SOILED WIPING CLOTHS STORED ON PREP TABLE. INSTRUCTED MANAGER TO STORE WIPING CLOTHS IN SANITIZING SOLUTION BUCKET WHEN NOT IN USE.
    • 60. PREVIOUS CORE VIOLATION CORRECTED
      • PREVIOUS CORE NOT CORRECTED FROM PREVIOUS INSPECTION ON 12/7/18, INSPECTION REPORT #2243215. #51-FOUND NO BACKFLOW PREVENTION DEVICES AT ICE MACHINE WATERLINE, ESPRESSO MACHINE AND COFFEE DRIP MACHINE. MUST PROVIDE. #57- FOOD HANDLERS AT PREMISES WITH NO FOODHANDLER TRAINING CERTIFICATES. MUST PROVIDE. PRIORITY FOUNDATION VIOLATION. 7-42-090. CITATION ISSUED.
  6. Canvass

    4 infractions

    • 3. MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING
      • FOUND NO EMPLOYEE HEALTH POLICY AT PREMISES. PRIORITY FOUNDATION. NO CITATION ISSUED. 7-38-010. MUST PROVIDE.
    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • FOUND NO VOMIT AND DIARRHEA CLEAN UP POLICY. PRIORITY FOUNDATION. NO CITATION ISSUED.7-38-005. MUST PROVIDE.
    • 51. PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
      • FOUND NO BACKFLOW PREVENTION DEVICES AT ICE MACHINE WATERLINE, ESPRESSO MACHINE AND COFFEE DRIP MACHINE. MUST PROVIDE.
    • 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
      • FOOD HANDLERS AT PREMISES WITH NO FOODHANDLER TRAINING CERTIFICATES. MUST PROVIDE.
  7. Canvass

    7 infractions

    • 2. FACILITIES TO MAINTAIN PROPER TEMPERATURE
      • NOTED TEMPERATURE OF SERVICE COOLER AT THE FRONT PREP AREA TO BE IMPROPER AT 63.2F. INSTRUCTED NOT TO USE UNTIL EQUIPMENT IS MAINTAINING PROPER TEMPERATURE OF 40F AND BELOW. CRITICAL VIOLATION #7-38-005(A)
    • 3. POTENTIALLY HAZARDOUS FOOD MEETS TEMPERATURE REQUIREMENT DURING STORAGE, PREPARATION DISPLAY AND SERVICE
      • NOTED INTERNAL TEMPERATURE OF ASSORTED MILK AND MILK PRODUCTS (FLAVORED MILK AND REGULAR MILK (GALLONS AND 1/2 GALLONS)) THAT ARE POTENTIALLY HAZARDOUS PRODUCTS TO BE IMPROPER BETWEEN 59.7F TO 60.4F. MANAGER IMMEDIATELY AND VOLUNTARILY DISPOSED OF 5 LBS OF PRODUCTS WORTH $12.50 THROUGH DENATURING PROCESS. CRITICAL VIOLATION #7-38-005(A)
    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • NOTED TORN RUBBER GASKETS AT DOOR OF SERVICE COOLER. INSTRUCTED TO REPAIR AND MAINTAIN AND/OR REPLACE.
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • NOTED A SLIGHT DISCOLORATION INSIDE THE INNER LINING OF ICE MACHINE. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • NOTED HOLES AND OPENINGS AT THE BATHROOM AND REAR DRY STORAGE WITH MOP SINK. INSTRUCTED TO REPAIR AND MAINTAIN TO PREVENT HIDING PLACES FOR PESTS.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • NOTED A SECOND PREP AREA AT THE REAR WITH ONE SINK. INSTRUCTED TO AN ADDITIONAL ONE COMPARTMENT SINK OR A 3 COMPARTMENT SINK FOR PREPPING.
    • 40. REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
      • NOTED NO THERMOMETER INSIDE THE SERVICE COOLER OF THE FRONT SERVICE AREA. INSTRUCTED TO HAVE A THERMOMETER INSIDE THE COOLER AND WHERE EVER NECESSARY TO MONITOR THE TEMPERATURE.
  8. License

    0 infractions

  9. License

    0 infractions

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