UBC - Pho Real
2366 Main Mall, Vancouver BC V6T 1Z4 · Food Service Establishment 1
Inspection summary
UBC - Pho Real has been inspected 5 times by Vancouver Coastal Health since September 5, 2024. The most recent inspection, on October 6, 2026, recorded 3 infractions.
None of the 5 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Protecting food from contamination and Food temperature control.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 4 times across 3 separate inspections, most recently on October 6, 2026. For example:
The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded once on February 7, 2025. For example:
Food is handled in a sanitary manner and is not subject to contamination.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on September 5, 2024. For example:
Potentially hazardous food is cooled in a manner that makes it safe to eat.
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 5 times across 5 separate inspections, most recently on October 6, 2026. For example:
Operation and maintenance of premises is in accordance with approved floor plans and specifications.
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 4 times across 2 separate inspections, most recently on September 2, 2025. For example:
Operator of a food service establishment has developed, maintained, and followed approved written procedures to ensure that a health hazard does not occur.
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
5 inspections
- Routine
3 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not in adequate repair.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Equipment, utensils and/or food contact surfaces are not maintained/used in a manner that ensures safe and sanitary food handling.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Sanitizing solution is not present or at an improper concentration.
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Routine
3 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not in adequate repair or in sanitary condition.
- Inadequate lighting and/or ventilation on the premises.
- Operator of a food service establishment has developed, maintained, and followed approved written procedures to ensure that a health hazard does not occur.
- Food safety plan is not maintained to reflect the current menu.
- Operator of a food service establishment has approved written procedures to ensure the safe and sanitary operation of the establishment.
- Sanitation plan is not developed.
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Routine
3 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not in adequate repair or in sanitary condition.
- Food is handled in a sanitary manner and is not subject to contamination.
- Food is stored in a manner that promotes cross contamination.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Equipment, utensils and/or food contact surfaces are not maintained/used in a manner that ensures safe and sanitary food handling.
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Routine Follow-up
1 infraction
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not in adequate repair or in sanitary condition.
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Routine
5 infractions
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
- Premises is not in adequate repair or in sanitary condition.
- Potentially hazardous food is cooled in a manner that makes it safe to eat.
- Potentially hazardous food is not cooled using appropriate equipment and/or approved methods.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Sanitizing solution is not present or at an improper concentration.
- An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
- Temperature records are not being used to monitor critical limits.
- A food service establishment must have written procedures to ensure the safe and sanitary operation of the establishment.
- Operation and maintenance of premises is in accordance with approved floor plans and specifications.
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