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Waves Coffee House (Shaughnessy St)

130 - 2627 Shaughnessy St, Port Coquitlam · Restaurant

Official record from Fraser Health →

Inspection summary

Waves Coffee House (Shaughnessy St) has been inspected 17 times by Fraser Health Authority since May 4, 2018. The most recent inspection, on May 15, 2026, recorded 1 infraction.

9 of 17 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Handwashing and staff hygiene.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 3 separate inspections, most recently on May 15, 2026. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 3 times across 3 separate inspections, most recently on October 5, 2022. For example: 304 - Premises not free of pests [s. 26(a)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on April 12, 2024. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on April 18, 2023. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on October 27, 2025. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

17 inspections

  1. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Observation: No sanitizer solution was available at the time of inspection. Sanitizer is required to destroy pathogens on food contact surfaces
      • Correction: The cloth dish to wipe the counters with was refilled with </=200ppm QUAT solution. Use a larger container when refilling the sanitizer solutions to ensure the QUATs solution is between 200-400ppm. Keep on additional spray bottle of sanitizer avalable to refill the cloth dish and to wipe food contact surfaces.
      • Date to be corrected by: Corrected during inspection
      • Corrective Action(s):
  2. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Dust/dirt/debris observed on floors under/behind counters & equipment in the back kitchen area.
      • Accumulating dirt/debris/food spills can attract pests and potentially contaminate food.
      • Corrective Action(s): *Thoroughly clean & sanitize the floor in the back kitchen area, removing all accumulated debris under and behind equipment.
      • Violation Score: 3
  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): No soap available at the hand-washing station at the front service counter.
      • Corrective Action(s): Operator refilled and replaced placed a soap dispenser at the front service sink during inspection. Wall-mounted soap dispensers are not currently being used.
      • *Please ensure all hand-washing stations are stocked and available for use at all times.
      • Violation Score: 5
  6. Routine Inspection

    0 infractions

  7. Follow-Up Inspection

    0 infractions

  8. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Contents inside the undercounter milk cooler (milk, oat milk, etc.) at being held above 4 degrees Celsius. Current temperature inside cooler is ~12 degrees Celsius.
      • Corrective Action(s): Potentially-hazardous foods must be held at temperatures of 4 degrees Celsius (or colder) to maintain food safety. Operator directed to transfer all potentially-hazardous foods to other coolers until the unit can be recalibrated/repaired and maintain foods at safe temperatures.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 2-door undercounter milk cooler is not maintaining adequate temperature to safely hold potentially-hazardous foods.
      • Corrective Action(s): Contact a repair technician to service/repair the unit.
      • Store all potentially-hazardous foods in another cooler until unit is capable of holding temps at/below 4 degrees Celsius.
      • Violation Score: 3
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Spray bottle containing D10 sanitizer solution is unlabelled.
      • Corrective Action(s): Ensure all chemicals are labelled to avoid accidental misuse.
      • Violation Score: 3
  9. Follow-Up Inspection

    0 infractions

  10. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Evidence of pest activity (deceased cockroaches) noted on floors and sticky traps under the front service counter and rear kitchen areas. Unable to determine whether pest activity is recent or old, as operator claims that the cockroaches are from previous activity.
      • Corrective Action(s): 1) Remove all sticky traps from the premises.
      • 2) Contact a professional pest control company to conduct a thorough inspection of the premises for pest activity and replace the old sticky traps with new ones.
      • 3) Provide a copy of the pest control report to Fraser Health
      • 4) Follow all recommendations of the pest control technician to ensure that the pest activity is eliminated.
      • Violation Score: 9
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Dust, dirt, & food debris/residues observed on floors, walls, and underneath equipment throughout the premises. Food debris, residues and spills can provide sources of food for pests.
      • Corrective Action(s): Thoroughly clean and santize all surfaces in the food premises. All visible dust, debris, and food residues must be removed from surfaces to eliminate potential food sources for pests.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Sanitation of hard-to-reach areas in the kitchen needs improvement. Dust, dirt, food debris, found on floors underneath fridges, freezers, counters, etc.
      • Corrective Action(s): A thorough cleaning of the entire premises is necessary to eliminate food sources for pests.
      • Violation Score: 9
  11. Follow-Up Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Evidence of pest activity (deceased cockroaches) noted on floors and sticky traps under the front service counter and rear kitchen areas. Unable to determine whether pest activity is recent or old, as operator claims that the cockroaches are from previous activity.
      • Corrective Action(s): 1) Remove all old sticky traps from the premises.
      • 2) Contact a professional pest control company to conduct a thorough inspection of the premises for pest activy and replace sticky traps with new ones.
      • 3) Provide a copy of the pest control report (from the pest control technician) to Fraser Health ([email protected]).
      • 4) Follow all recommendations of the pest control technician to ensure that the pest activity is eliminated.
      • Violation Score: 9
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Dust, dirt, & food debris/residues observed on floors, walls, and underneath equipment throughout the premises. Food debris, residues, and spills can provide sources of food for pests.
      • Corrective Action(s): Thoroughly clean and sanitize all surfaces in the food premises. All visible dust, debris, and food residues must be removed from the surfaces to eliminate food sources for pests.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Sanitation of hard-to-reach areas in the kitchen needs improvement. Dust, dirt, food debris found on floors underneath fridges, freezers, counters, etc.
      • Corrective Action(s): A thorough cleaning of the entire premises is necessary to eliminate food sources for pests. Thoroughly clean and sanitize floors, walls, and undercounter shelving in the premises.
      • Violation Score: 9
  12. Routine Inspection

    0 infractions

  13. Routine Inspection

    0 infractions

  14. Follow-Up Inspection

    0 infractions

  15. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • Found fruit flies and drain flies in the back area and around the syrup station. Fly strips are present, but ineffective.
      • Corrective Action(s):
      • Daily cleaning (wash with hot water & soap, rinse with hot water) of these areas and all food storage areas and food quipment must be done. Removing pooling and/or leaking water will also help eliminate the fly problem.
      • **Correction date: Sept. 30/19**
      • Violation Score: 3
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation:
      • There is pooling water under the floor mats, under the dishwasher, and under the mop sink. There is accumulated syrup on the dispensing bottles and wire holders. These conditions will attract and breed pests.
      • Corrective Action(s):
      • Mop up the pooling water throughout the day and especially at night. Wash the outside of syrup bottles and the wire holders every night to remove any spilt food. Lift up floor mats every night to mop and clean the floor. Do not place the mats back on the floor, allow the floor and mats to dry over night.
      • **Correction date: Today**
      • Violation Score: 9
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • 1) There is accumulated dust, food, and cobwebs on the walls; sink; cupboards; shelves; door tracks of the display cooler; interior shelves of coolers; exterior surfaces of equipment (dishwasher, freezer & fridge doors) and food containers; and along the base of walls and equipment. This will attract pests.
      • 2) Wiping cloths are being stored on the counter. Cloths will allow germs to live on it when left on the counter. Using such cloths will spread more germs around.
      • Corrective Action(s):
      • 1) A thorough cleaning, from top to bottom, of the whole premises requies to be done. Use hot water and soap to remove all the food and dust, then wipe the soapy water off with clean hot water, and then spray with sanitize to kill germs. Ensure all surfaces and areas are cleaned on a regular basis this way (daily, weekly, bi-monthly, monthly, etc.).
      • **Correction date: Sept. 30/19**
      • 2) All cloths MUST be stored (fully covered) in a bucket/container of sanitizer to kill germs. The sanitizer must be changed every 2 hours. Sanitizer in spray bottles MUST be changed every day with new sanitizer as the strength decreases. At time of the inspection, the cloths were placed in sanitizer and new sanitizer was placed in the spray bottles.
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation:
      • Raw wood platform for the mop sink to sit on, and the raw wood frame for the dishwasher door to sit on is not sealed or cleanable. The wood will absorb water and food, which will attract and harbor pests.
      • Corrective Action(s):
      • Paint all raw wood surfaces, and/or replace with more durable, sealed, smooth and cleanable material (plastic, stainless steel).
      • **Correction date: Sept. 30/19**
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation:
      • 1) The 2-comp sink, in the back, has a constantly running faucet. The owner is aware of this and has contracted a plumber, who is looking for a replacement faucet. The constantly moist environment, will attract and harbor pests.
      • 2) The dishwasher is leaking water. The water is pooling under the machine and floor mats, and it's createing an environment which pests like.
      • 3) The black cooler, below the Espresso machine, has a broken door seal. Cold air will constantly leak out, allowing food product to get warm inside the cooler.
      • Corrective Action(s):
      • 1) Repair or replace the faucet so water can be completely turned on/off with the taps. Until this is done, staff are turning the water off at the shut-off valves at night.
      • **Correction date: Oct. 6/19**
      • 2) Repair or replace the dishwasher so it no longer leaks. Have the machine maintenanced to ensure it is running as per manufacturer's specifications (wash & rinse cycle times and temperatures).
      • **Correction date: Oct. 15/19**
      • 3) Repair or replace the door seal, or the whole cooler, so the door can close tightly and keep food cold (below 4C).
      • **Correction date: Oct. 6/19**
      • Violation Score: 9
  16. Routine Inspection

    0 infractions

  17. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The 2 comp sink faucet + spray arm (in back area) is leaking, and unable to fully turn water off. A constant source of water will attract pests.
      • Date to be corrected by: May 18/18
      • Correction: Repair of replace the faucet + spray arm unit so it no longer leaks, and water can be turned on + off completely.
      • Corrective Action(s):
      • Violation Score:
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: 1) The wooden platform for the dishwasher door to rest on is not sealed. The wood is not cleanable and will attract pests or rot.
      • Date to be corrected by: July 1/18
      • Correction: Paint the platform so the surface is sealed + cleanable.
      • 2) The wall behind the garbage can (in back area) has holes in it and chipped paint. The wall is not easily cleanable and will attract pests.
      • Date to be corrected by: July 1/18
      • Corrective Action: Wash the wall; fill the holes + dents; sand; and paint so the surface is level, smooth, durable; sealed and cleanable.
      • Corrective Action(s):

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