Wendy's ITB Level 3 Food Court
C3830 3880 Grant McConachie Way, Richmond BC V7B 1K2 · Food Service Establishment 1
Inspection summary
Wendy's ITB Level 3 Food Court has been inspected 12 times by Vancouver Coastal Health since June 3, 2015. The most recent inspection, on October 17, 2025, found no infractions.
6 of 12 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Protecting food from contamination.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 4 times across 4 separate inspections, most recently on March 15, 2023. For example:
Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 4 times across 2 separate inspections, most recently on March 15, 2023. For example:
The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded once on January 27, 2022. For example:
Food is handled in a sanitary manner and is not subject to contamination.
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded once on March 22, 2017. For example:
The premises is free of pests.
Permits, records and postingLower risk
Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.
Recorded 2 times across 2 separate inspections, most recently on October 7, 2025. For example:
The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
About this data
These results come from Vancouver Coastal Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
12 inspections
- Routine Follow-up
0 infractions
- Routine
1 infraction
- The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
- Permit to Operate is not posted in a conspicuous location.
- The Permit to Operate a food service establishment is valid and is posted in a conspicuous location.
- Routine
0 infractions
- Routine
0 infractions
- Routine
3 infractions
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Potentially hazardous food is not stored, displayed or transported at a temperature of 4°C or below.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- Equipment, utensils and/or food contact surfaces are not maintained/used in a manner that ensures safe and sanitary food handling.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Sanitizing solution is not present or at an improper concentration.
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Routine
3 infractions
- A Certified food safety training course has been taken by the operator and food handlers of the food service establishment.
- No employee present holds a valid FOODSAFE or equivalent certificate while the Owner/Operator is absent.
- Food is handled in a sanitary manner and is not subject to contamination.
- Food is in contact with un-sanitized surfaces or utensils.
- An operator of a food service establishment must develop, maintain, and follow written procedures to ensure that a health hazard does not occur in the operation of the establishment.
- Temperature records are not being used to monitor critical limits.
- A Certified food safety training course has been taken by the operator and food handlers of the food service establishment.
- Routine Follow-up
0 infractions
- Routine Follow-up
1 infraction
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Routine
1 infraction
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Potentially hazardous food is not stored, displayed or transported at a temperature of 4°C or below.
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- Routine Follow-up
0 infractions
- Routine
5 infractions
- Operation of premises is in accordance with approved floor plans and specifications.
- Premises is not in good repair.
- Potentially hazardous food is at a refrigerated temperature that keeps it safe to eat.
- The premises and all equipment, utensils, and food contact surfaces are maintained in good condition and used in a manner that ensures safe and sanitary food handling.
- The premises is not maintained in a sanitary condition.
- All equipment, food contact surfaces, utensils, dishes & glasses used on the premises are washed and sanitized in a manner that removes contamination.
- Sanitizing solution is not present or at insufficient concentration.
- The premises is free of pests.
- Premises is not protected from the entrance of pests.
- Operation of premises is in accordance with approved floor plans and specifications.
- Routine
0 infractions
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