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WHITE CASTLE #24

7912 S PULASKI RD, CHICAGO, IL 60652 · Restaurant

Inspection summary

WHITE CASTLE #24 has been inspected 15 times by Chicago Department of Public Health since August 30, 2010. The most recent inspection, on July 3, 2025, found no infractions.

3 of 15 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Cleaning and sanitizing, Handwashing and staff hygiene and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 3 separate inspections, most recently on May 31, 2023. For example: NON-FOOD/FOOD CONTACT SURFACES CLEAN

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 4 times across 4 separate inspections, most recently on June 13, 2022. For example: ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on May 22, 2020. For example: PROPER COLD HOLDING TEMPERATURES

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 15 times across 11 separate inspections, most recently on May 31, 2023. For example: PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 13 times across 8 separate inspections, most recently on May 31, 2023. For example: FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

About this data

These results come from Chicago Department of Public Health, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

15 inspections

  1. Canvass

    0 infractions

  2. Complaint

    7 infractions

    • 47. FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
      • OBSERVED DAMAGED GASKETS INSIDE OF BURGER REACH-IN COOLER AT THE COOKLINE. MUST REPAIR AND MAINTAIN.
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED RESIDUE ON THE TOP INTERIOR OF ICE MACHINE. MUST CLEAN AND MAINTAIN.
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OSERVED DUST BUILD UP ON THE FAN GUARDS IN THE WALK-IN COOLER AND WALK-IN FREEZER. MUST CLEAN AND MAINTAIN.
    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED SPILLED FOOD DEBRIS ON THE BOTTOM OF REACH-IN FREEZERS AND COOLERS IN THE KITCHEN AREA OF THE FACILITY. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED GREASE BUILD UP ON THE FLOOR DRAIN LOCATED BETWEEN THE REACH-IN FREEZER AND FRYERS IN THE FOOD PREP AREA. MUST CLEAN AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED SPILLED FOOD DEBRIS ON THE FLOORS BETWEEN COOKING EQUIPMENT, WALK-IN COOLER, AND WALK-IN FREEZER. MUST DETAIL CLEAN AND MAINTAIN.
    • 57. ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
      • OBSERVED NO FOOD HANDLER CERTIFICATIONS FOR EMPLOYEES ON SITE AT THE TIME OF INSPECTION. ALL EMPLOYEES HANDLING AND PREPARING FOOD MUST BE IN COMPLIANCE WITH THE IDPH FOOD HANDLER REQUIREMENTS.
  3. Canvass Re-Inspection

    0 infractions

  4. Canvass Re-Inspection

    2 infractions

    • 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
      • INADEQUATE HOT RUNNING WATER UNDER CITY PRESSURE AT HANDWASH SINKS IN BOTH TOILET ROOMS, 80.0F. INSTD TO PROVIDE ADEQUATE HOT WATER TEMPERATURE AT 100F-120F FOR AT LEAST 15 SECONDS FOR PROPER HANDWASHING. CITATION ISSUED 7-38-030 PRIORITY
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • 6-501.12 FLOOR DRAINS THROUGH OUT (3-COMPARMENT SINK AND BEHIN SOFT SERVE MACHINE), NOT CLEAN, EXCESSIVE DEBRIS, HEAVILY STAINED. INSTD TO CLEAN AND MAINTAIN
  5. Canvass

    5 infractions

    • 1. PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES
      • PIC IN CHARGE WITHOUT CITY OF CHICAGO CERTIFIED MANAGER CERTIFICATE. INSTD TO PROVIDE AND MAINTAIN
    • 2. CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
      • NO CITY OF CHICAGO CERTIFIED MANAGER ON DUTY WHILE HANDLING TCS FOODS (HAMBURGERS, EGGS). INSTD TO HAVE ON DUTY AT ALL TIMES. CITATION ISSUED 7-38-012 PRIORITY FOUNDATION
    • 10. ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
      • NO HOT RUNNING WATER UNDER CITY PRESSURE AT ANY HANDWASH SINKS (61F-65F). INSTD TO REPAIR AND HAVE 100F-120F AT ALL TIMES AT ALL HANDWASH SINK. CITATION ISSUED 7-38-030(C) PRIORITY
    • 16. FOOD-CONTACT SURFACES: CLEANED & SANITIZED
      • INTERIOR OF ICE MACHINE WITH EXCESSIVE PINK SLIME AND BLACK DEBRIS ACCUMULATION. ICE IS USED FOR HUMAN CONSUMPTION. INSTD TO DISPOSE OF ICE, CLEAN AND SANITIZE MACHINE. CITATION ISSUED 7-38-005 PRIORITY FOUNDATION
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • FLOOR DRAINS THROUGH OUT (3-COMPARMENT SINK AND BEHIN SOFT SERVE MACHINE), NOT CLEAN, EXCESSIVE DEBRIS, HEAVILY STAINED. INSTD TO CLEAN AND MAINTAIN
  6. Canvass

    3 infractions

    • 5. PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS
      • OBSERVED NO EMPLOYEE CLEAN UP PROCEDURE FOR VOMITING AND DIARRHEAL EVENTS. INSTRUCTED TO PROVIDE WITH ALL THE NECESSARY ITEMS INCLUDING DISPOSABLE GLOVES,FACE MASK,DISPOSABLE MOP WITH APPROPRIATE SANITIZER FOR NOROVIRUS. PRIORITY FOUNDATION
    • 22. PROPER COLD HOLDING TEMPERATURES
      • OBSERVED (TCS) FOOD, RAW SHELL EGGS AT IMPROPER COLD TEMPERATURE OF 72.0F INSIDE COOLER. MANAGER REMOVED AND DISCARDED APPROX 1-LB AT COST APPROX $2.50 FOOD-COS. PRIORITY VIOLATION ISSUED
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED MOP SINK NOT CLEAN. INSTRUCTED TO CLEAN/MAINTAIN SINK.
  7. Short Form Complaint

    0 infractions

  8. Canvass

    3 infractions

    • 49. NON-FOOD/FOOD CONTACT SURFACES CLEAN
      • OBSERVED THE INSIDES OF THE ONE-DOOR COOLERS WITH FOOD RESIDUE AND DIRT-----THE SIDES OF THE DEEP FRYERS AND BREAD RACKS WITH AN ACCUMULATION OF FOOD RESIDUE AND FOOD SPLATTER. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 55. PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
      • OBSERVED GREASE BUILD, FOOD DEBRIS, AND DIRT UP ALONG THE BASEBOARDS BEHIND THE FRYERS AND ON THE FLOORS BY THE FRYERS AND OTHER COOKING EQUIPMENT. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 56. ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
      • OBSERVED THE LIGHT FIXTURES ABOVE THE COOKING/PREP AREA WITH DUST AND DIRT. INSTRUCTED TO CLEAN AND MAINTAIN.-------OBSERVED MISSING LIGHT FIXTURE ABOVE THE 3 COMP SINK. INSTRUCTED TO REPLACE AND MAINTAIN.
  9. Canvass

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • INTERIOR PANEL OF ICE MACHINE AND SIDES WITH SLIGHT CALCIUM BUILD-UP. INSTD TO CLEAN AND MAINTAIN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOOR DRAIN UNDER 3-COMPARTMENT SINK WITH RUST AND WORN SURFACES. INSTD TO REPAIR/PAINT SAME AND MAINTAIN.
  10. Canvass

    3 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • OBSERVED THE INTERIOR OF THE WALK-IN COOLER,FRYER DOORS, AND TEA COOLER NOT CLEAN, INSTRUCTED TO CLEAN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • OBSERVED STANDING WATER UNDER AND AROUND THE REAR ICE MACHINE, INSTRUCTED TO DRY MOP.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • OBSERVED LIGHT OUT IN WALK-IN COOLER(1), AND FREEZER(2), INSTRUCTED TO REPLACE.
  11. Canvass

    7 infractions

    • 12. HAND WASHING FACILITIES: WITH SOAP AND SANITARY HAND DRYING DEVICES, CONVENIENT AND ACCESSIBLE TO FOOD PREP AREA
      • FOUND NO SOAP IN THE MEN'S SHARED TOILET ROOM. INSTRUCTED TO PROVIDE AND MAINTAIN AT ALL TIMES. CRITICAL VIOLATION 7-38-030
    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • THE INTERIOR OF THE DEEP FRYERS AND THE REACH IN FREEZERS ARE IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOORS IN THE MOP SINK AREA AND AROUND THE HOT WATER TANK IN NEED OF CLEANING. INSTRUCTED TO CLEAN AND MAINTAIN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • REAR VENTS ABOVE THE MOP SINK IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN.
    • 35. WALLS, CEILINGS, ATTACHED EQUIPMENT CONSTRUCTED PER CODE: GOOD REPAIR, SURFACES CLEAN AND DUST-LESS CLEANING METHODS
      • WATER STAINED CEILING TILES IN THE DINING AREA, INSTRUCTED TO REPLACE AND MAINTAIN.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • LEAK AT THE PIPE UNDER THE SANITIZER COMPARTMENT ON THE 3-COMPARTMENT SINK. INSTRUCTED TO FIX AND MAINTAIN.
    • 43. FOOD (ICE) DISPENSING UTENSILS, WASH CLOTHS PROPERLY STORED
      • WASH CLOTHS NOT PROPERLY STORED WHEN NOT IN USE. INSTRUCTED TO STORE IN SANITIZING SOLUTION (SANITIZER MUST BE AT THE REQUIRED PPM).
  12. Canvass

    1 infraction

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • NEED TO CLEAN TABLE UNDER TABLE TOP FREEZER.
  13. Canvass

    4 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • CLEAN INTERIOR OF REACH IN ONION COOLER, CLEAN THE TWO THREE TIER CARTS, AND CLEAN INTERIOR OF MICROWAVE.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • CLEAN FLOOR REAR STORAGE AREA UNDER AND AROUND THE BAG-N-BOX AREA.
    • 36. LIGHTING: REQUIRED MINIMUM FOOT-CANDLES OF LIGHT PROVIDED, FIXTURES SHIELDED
      • ONE LIGHT OUT WALK-IN FREEZER NEED TO REPLACE. TWO LIGHT SHIELDS CRACKED 1 REAR STORAGE AREA, AND THE OTHER BY BUN STORAGE AREA NEED TO REPLACE.
    • 40. REFRIGERATION AND METAL STEM THERMOMETERS PROVIDED AND CONSPICUOUS
      • REPLACE BROKEN THERMOMETER AT FRONT 2 DOOR EGG COOLER.
  14. Canvass

    2 infractions

    • 33. FOOD AND NON-FOOD CONTACT EQUIPMENT UTENSILS CLEAN, FREE OF ABRASIVE DETERGENTS
      • All food and non-food contact surfaces of equipment and all food storage utensils shall be thoroughly cleaned and sanitized daily. All utensils shall be thoroughly cleaned and sanitized after each usage. FRYERS IN NEED OF CLEANING TO REMOVE ALL GREASE BUILD UP. MUST CLEAN AND MAINTAIN AT ALL TIMES.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • The floors shall be constructed per code, be smooth and easily cleaned, and be kept clean and in good repair. FLOORS IN NEED OF CLEANING AT FRYER AREA. CLEAN UNDER AND AROUND ALL FRYERS. CLEAN FLOOR DRAIN AT FRYER AREA. MUST CLEAN AND MAINTAIN AT ALL TIMES.
  15. Canvass

    3 infractions

    • 32. FOOD AND NON-FOOD CONTACT SURFACES PROPERLY DESIGNED, CONSTRUCTED AND MAINTAINED
      • INTERIOR OF ICE PANEL NOT CLEAN. CLEAN SAME.
    • 34. FLOORS: CONSTRUCTED PER CODE, CLEANED, GOOD REPAIR, COVING INSTALLED, DUST-LESS CLEANING METHODS USED
      • FLOOR IN CORNERS IN STORAGE ROOM NOT CLEAN. CLEAN SAME.
    • 38. VENTILATION: ROOMS AND EQUIPMENT VENTED AS REQUIRED: PLUMBING: INSTALLED AND MAINTAINED
      • LEAK AT BASE OF 3-COMPARTMENT SINK FAUCET. REPAIR SAME.

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